3 Minuten Zusammenfassung von Amaze Every Customer Every Time von Shep Hyken PDF Download
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Author: thimblesofplenty
Publisher: thimblesofplenty
ISBN:
Category :
Languages : de
Pages : 6
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Book Description
Thimblesofplenty ist eine Gruppe von Freunden, die zufällig auch Geschäftsleute und Bücherwürmer sind. Wir wollten zu halten mit den neuesten Geschäfts-Bücher, fand aber Zeit war ein Faktor. So wir haben die Arbeit geteilt und jeder von uns nahm ein Buch und es für die anderen zusammengefasst haben. Wir haben gedacht dass es eine gute Idee wäre, diese Zusammenfassungen mit Ihnen zu teilen. Für einen kleinen Preis und eine 3 Minuten Zeitaufwand unsere Zusammenfassungen bietet Ihnen einige der Weisheit aus dem Buch, einige Denkanstöße und hoffentlich den Anstoß, Zeit machen, das ganze Buch zu lesen!
Author: thimblesofplenty
Publisher: thimblesofplenty
ISBN:
Category :
Languages : de
Pages : 6
Get Book Here
Book Description
Thimblesofplenty ist eine Gruppe von Freunden, die zufällig auch Geschäftsleute und Bücherwürmer sind. Wir wollten zu halten mit den neuesten Geschäfts-Bücher, fand aber Zeit war ein Faktor. So wir haben die Arbeit geteilt und jeder von uns nahm ein Buch und es für die anderen zusammengefasst haben. Wir haben gedacht dass es eine gute Idee wäre, diese Zusammenfassungen mit Ihnen zu teilen. Für einen kleinen Preis und eine 3 Minuten Zeitaufwand unsere Zusammenfassungen bietet Ihnen einige der Weisheit aus dem Buch, einige Denkanstöße und hoffentlich den Anstoß, Zeit machen, das ganze Buch zu lesen!
Author: thimblesofplenty
Publisher: thimblesofplenty
ISBN:
Category :
Languages : en
Pages : 6
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Book Description
thimblesofplenty is a group of friends who also happen to be business people and avid readers. We wanted to keep up with the latest business books but found that time was a factor. So we divided out the work and each of us took a book and summarised it for the others. We though it might be a great idea to share these summaries with you. For a small price and a 3 minute time investment, our summary gives you some of the wisdom from the book, some food for thought and hopefully the impetus to make some time to read the whole book!
Author: BusinessNews Publishing,
Publisher: Primento
ISBN: 2511025051
Category : Business & Economics
Languages : en
Pages : 45
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Book Description
The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet". This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "Amaze Every Customer Every Time" and discover the key to leaving customers amazed after every interaction.
Author: Shep Hyken
Publisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
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Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Author: Caroline Kennedy
Publisher: Hyperion
ISBN: 9781423108054
Category : Juvenile Nonfiction
Languages : en
Pages : 0
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Book Description
For this companion to her New York Times best-selling collection A Family of Poems, Caroline Kennedy has hand-selected more than a hundred of her favorite poems that lend themselves to memorization. Some are joyful. Some are sad. Some are funny and lighthearted. Many offer layers of meaning that reveal themselves only after the poem has been studied so closely as to be learned by heart. In issuing the challenge to memorize great poetry, Caroline Kennedy invites us to a deeply enriching experience. For as she reminds us, “If we learn poems by heart, not only do we have their wisdom to draw on, we also gain confidence, knowledge and understanding that no one can take away.” Illustrated with gorgeous, original watercolor paintings by award-winning artist Jon J Muth , this is truly a book for all ages, and one that families will share again and again. Caroline’s thoughtful introductions shed light on the many ways we can appreciate poetry, and the special tradition of memorizing and reciting poetry that she celebrates within her own family.
Author: John Lithgow
Publisher: Simon and Schuster
ISBN: 144244245X
Category : Juvenile Fiction
Languages : en
Pages : 40
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Book Description
In his first book, actor and musician John Lithgow introduces a memorable character, a fickle yet lovable child prodigy who brings the sounds and rhythms of an orchestra to sprawling visual life. With a double gatefold showing the entire orchestra, this is the ultimate book for the music lover in all of us.
Author: Lee Brian Schrager
Publisher: Clarkson Potter
ISBN: 055344722X
Category : Cooking
Languages : en
Pages : 242
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Book Description
Rise and dine! If there’s one meal of the day to get passionate about—no matter where you’re from in this great land—it’s breakfast with all the fixings. Featuring down-home diners, iconic establishments, and the newest local hot spots, America’s Best Breakfasts is a celebration of two of this nation’s honored traditions: hitting the open road and enjoying an endless variety of breakfasts. Even without a road trip, you can re-create favorites that will satisfy any time of day, including: - Shrimp and Grits, Hominy Grill, Charleston - Croque Monsieur Sandwiches, Tartine, San Francisco - Kimchi Pancakes, Sunshine Tavern, Portland - Filipino Steak with Garlic Fried Rice, Uncle Mike’s, Chicago - Cannoli French Toast, Café Lift, Philadelphia - Brioche Cinnamon Buns, Honey Bee, Oxford - Morning Glory Muffins, Panther Coffee, Miami
Author: Michael Ashley Stein
Publisher: Oxford University Press
ISBN: 019258541X
Category : Science
Languages : en
Pages : 240
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Book Description
When digital content and technologies are designed in a way that is inaccessible for persons with disabilities, they are locked out of commerce, education, employment, and access to government information. In developing areas of the world, as new technical infrastructures are being built, it is especially important to ensure that accessibility is a key design goal. Unfortunately, nearly all research on Information and Communication Technology (ICT) accessibility and innovation for persons with disabilities-whether from the legal, technical, or development fields-has focused on developed countries, with very little being written about developing world initiatives. Accessible Technology and the Developing World aims to change this, by bringing increased attention to ICT accessibility in developing areas. This book brings together a unique combination of contributors with diverse disciplinary backgrounds, including authors from well-known non-governmental organizations, significant United Nations entities, and universities in both the developing and developed world. Together, they present a unique and much needed review of this critical and growing area of work, and primarily address three core themes - the lack of attention given to innovations taking place in the developing world, the need to ensure that infrastructures in the Global South do not present barriers to people with disabilities, and the need to exercise caution when applying techniques from the Global North to the Global South that won't transfer effectively. This book will be of use to researchers in the fields of civil rights, development studies, disability rights, disability studies, human-computer interaction and accessibility, human rights, international law, political science, and universal design.
Author: I. Glenn Cohen
Publisher: Cambridge University Press
ISBN: 1108836615
Category : Law
Languages : en
Pages : 303
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Book Description
Examines the ethical, legal, and regulatory challenges presented as genomics become commonplace, easily available consumer products.
Author: Tom Otterness
Publisher:
ISBN:
Category : Art
Languages : en
Pages : 80
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Book Description
1997
