25. E-Government and the Decentralisation of Service Delivery

25. E-Government and the Decentralisation of Service Delivery PDF Author:
Publisher: Institute of Public Administration
ISBN: 9781902448947
Category : Electronic government information
Languages : en
Pages : 150

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Book Description

25. E-Government and the Decentralisation of Service Delivery

25. E-Government and the Decentralisation of Service Delivery PDF Author:
Publisher: Institute of Public Administration
ISBN: 9781902448947
Category : Electronic government information
Languages : en
Pages : 150

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Book Description


Decentralization and Service Delivery

Decentralization and Service Delivery PDF Author:
Publisher: World Bank Publications
ISBN:
Category : Decentralization in government
Languages : en
Pages : 29

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Book Description
Dissatisfied with centralized approaches to delivering local public services, a large number of countries are decentralizing responsibility for these services to lower-level, locally elected governments. The results have been mixed. The paper provides a framework for evaluating the benefits and costs, in terms of service delivery, of different approaches to decentralization, based on relationships of accountability between different actors in the delivery chain. Moving from a model of central provision to that of decentralization to local governments introduces a new relationship of accountability-between national and local policymakers-while altering existing relationships, such as that between citizens and elected politicians. Only by examining how these relationships change can we understand why decentralization can, and sometimes cannot, lead to better service delivery. In particular, the various instruments of decentralization-fiscal, administrative, regulatory, market, and financial-can affect the incentives facing service providers, even though they relate only to local policymakers. Likewise, and perhaps more significantly, the incentives facing local and national politicians can have a profound effect on the provision of local services. Finally, the process of implementing decentralization can be as important as the design of the system in influencing service delivery outcomes.

E-government and Organisation Development

E-government and Organisation Development PDF Author: Orla O'Donnell
Publisher: Institute of Public Administration
ISBN: 9781904541110
Category : Civil service
Languages : en
Pages : 148

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Book Description


Public Service Decentralisation

Public Service Decentralisation PDF Author: Peter C. Humphreys
Publisher: Institute of Public Administration
ISBN: 1904541402
Category : Civil service
Languages : en
Pages : 75

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Book Description
This title includes chapters on decentralisation and reform, an international perspective on decentralisation, opportunities and challenges for leadership and collegiality and moving forward, amongst others, in a geographically decentralised Irish public service.

Cases on Adoption, Diffusion, and Evaluation of Global E-governance Systems

Cases on Adoption, Diffusion, and Evaluation of Global E-governance Systems PDF Author: Hakikur Rahman
Publisher: IGI Global
ISBN: 1616928166
Category : Political Science
Languages : en
Pages : 362

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Book Description
"This book accommodates theories, issues and methodologies for designing, implementing and operating e-government systems, presenting cases covering a variety of services and applications that have been improving the governance of nations and economies"--Provided by publisher.

Measuring Public Sector Productivity

Measuring Public Sector Productivity PDF Author: Richard Boyle
Publisher: Institute of Public Administration
ISBN: 1904541496
Category : Government productivity
Languages : en
Pages : 66

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Book Description


Cross Departmental Expenditure Reviews

Cross Departmental Expenditure Reviews PDF Author: Richard Boyle
Publisher: Institute of Public Administration
ISBN: 1904541461
Category : Business & Economics
Languages : en
Pages : 63

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Book Description


Performance Verification and Public Service Pay

Performance Verification and Public Service Pay PDF Author: Richard Boyle
Publisher: Institute of Public Administration
ISBN: 1904541372
Category : Civil service
Languages : en
Pages : 77

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Book Description
Assesses performance verification, which is the "means of formally linking public service pay with industrial relations stability, cooperation with flexibility and ongoing change, and the implementation of an agenda of public service modernisation." - page 1.

The Role of the Centre in Promoting Civil Service Modernisation

The Role of the Centre in Promoting Civil Service Modernisation PDF Author: Richard Boyle
Publisher: Institute of Public Administration
ISBN: 9781904541097
Category : Civil service
Languages : en
Pages : 74

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Book Description


E-Government: Information, Technology, and Transformation

E-Government: Information, Technology, and Transformation PDF Author: Hans J Schnoll
Publisher: Routledge
ISBN: 1317472241
Category : Political Science
Languages : en
Pages : 465

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Book Description
This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level