151 Quick Ideas to Inspire Your Staff (EasyRead Super Large 18pt Edition)

151 Quick Ideas to Inspire Your Staff (EasyRead Super Large 18pt Edition) PDF Author:
Publisher: ReadHowYouWant.com
ISBN: 1427093466
Category :
Languages : en
Pages : 310

Get Book Here

Book Description

151 Quick Ideas to Inspire Your Staff (EasyRead Super Large 18pt Edition)

151 Quick Ideas to Inspire Your Staff (EasyRead Super Large 18pt Edition) PDF Author:
Publisher: ReadHowYouWant.com
ISBN: 1427093466
Category :
Languages : en
Pages : 310

Get Book Here

Book Description


151 Quick Ideas to Increase Sales (EasyRead Super Large 18pt Edition)

151 Quick Ideas to Increase Sales (EasyRead Super Large 18pt Edition) PDF Author:
Publisher: ReadHowYouWant.com
ISBN: 1427096724
Category :
Languages : en
Pages : 302

Get Book Here

Book Description


151 Quick Ideas to Deal With Difficult People (EasyRead Super Large 18pt Edition)

151 Quick Ideas to Deal With Difficult People (EasyRead Super Large 18pt Edition) PDF Author:
Publisher: ReadHowYouWant.com
ISBN: 1427096651
Category :
Languages : en
Pages : 278

Get Book Here

Book Description


151 Quick Ideas to Recognize and Reward Employees (EasyRead Super Large 18pt Edition)

151 Quick Ideas to Recognize and Reward Employees (EasyRead Super Large 18pt Edition) PDF Author:
Publisher: ReadHowYouWant.com
ISBN: 1427096554
Category :
Languages : en
Pages : 286

Get Book Here

Book Description


Ask The Right Questions (Easyread Super Large 18Pt Edition)

Ask The Right Questions (Easyread Super Large 18Pt Edition) PDF Author:
Publisher: ReadHowYouWant.com
ISBN: 1427099235
Category :
Languages : en
Pages : 330

Get Book Here

Book Description


151 Quick Ideas to Inspire Your Staff

151 Quick Ideas to Inspire Your Staff PDF Author: Jerry Wilson
Publisher: ReadHowYouWant.com
ISBN: 1427093458
Category : Business & Economics
Languages : en
Pages : 270

Get Book Here

Book Description
Every quick idea in this book has been selected to directly or indirectly help you gain and retain customers, create relationships, and build a successful business.

Evaluating Training Programs

Evaluating Training Programs PDF Author: Donald Kirkpatrick
Publisher: Berrett-Koehler Publishers
ISBN: 157675796X
Category : Business & Economics
Languages : en
Pages : 399

Get Book Here

Book Description
An updated edition of the bestselling classic Donald Kirkpatrick is a true legend in the training field: he is a past president of ASTD, a member of Training magazine's "HRD Hall of Fame," and the recipient of the 2003 "Lifetime Achievement Award in Workplace Learning and Performance" from ASTD In 1959 Donald Kirkpatrick developed a four-level model for evaluating training programs. Since then, the "Kirkpatrick Model" has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. Evaluating Training Programs provided the first comprehensive guide to Kirkpatrick's Four Level Model, along with detailed case studies of how the model is being used successfully in a wide range of programs and institutions. This new edition includes revisions and updates of the existing material plus new case studies that show the four-level model in action. Going beyond just using simple reaction questionnaires to rate training programs, Kirkpatrick's model focuses on four areas for a more comprehensive approach to evaluation: Evaluating Reaction, Evaluating Learning, Evaluating Behavior, and Evaluating Results. Evaluating Training Programs is a how-to book, designed for practitiners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation. In the third edition of this classic bestseller, Kirkpatrick offers new forms and procedures for evaluating at all levels and several additional chapters about using balanced scorecards and "Managing Change Effectively." He also includes twelve new case studies from organizations that have been evaluated using one or more of the four levels--Caterpillar, Defense Acquisition University, Microsoft, IBM, Toyota, Nextel, The Regence Group, Denison University, and Pollack Learning Alliance.

Leadership Agility

Leadership Agility PDF Author: William B. Joiner
Publisher: John Wiley & Sons
ISBN: 0787979139
Category : Business & Economics
Languages : en
Pages : 341

Get Book Here

Book Description
Leadership Agility is the master competency needed for sustained success in today’s complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility. Significantly, only 10% have mastered the level of agility needed for consistent effectiveness in our turbulent era of global competition. Written in an engaging, down-to-earth style, this book not only provides a map that guides readers in identifying their current level of agility. It also provides practical advice and concrete examples that show managers and leadership development professionals how they can bring greater agility to the initiatives they take every day.

Building a Service Culture

Building a Service Culture PDF Author:
Publisher: Gower Publishing Company, Limited
ISBN: 9780566081392
Category : Business planning
Languages : en
Pages : 160

Get Book Here

Book Description
This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you can build a service culture into your business.

Kirkpatrick's Four Levels of Training Evaluation

Kirkpatrick's Four Levels of Training Evaluation PDF Author: James D. Kirkpatrick
Publisher: Association for Talent Development
ISBN: 1607281023
Category : Business & Economics
Languages : en
Pages : 399

Get Book Here

Book Description
A timely update to a timeless model. Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation. But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few. James and Wendy Kirkpatrick have written Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Delve into James and Wendy's new findings that, together with Don Kirkpatrick's work, create the New World Kirkpatrick Model, a powerful training evaluation methodology that melds people with metrics. In Kirkpatrick's Four Levels of Training Evaluation, discover a comprehensive blueprint for implementing the model in a way that truly maximizes your business's results. Using these innovative concepts, principles, techniques, and case studies, you can better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals.