Award-winning Customer Service PDF Download
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Author: Renee Evenson
Publisher: Amacom
ISBN: 9780814474549
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.
Author: Renee Evenson
Publisher: Amacom
ISBN: 9780814474549
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.
Author: Edward Barr
Publisher: Business Expert Press
ISBN: 1953349994
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
This book contains business communication information that may not have been taught in college–information that has been accumulated over years of business experience and teaching. Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have been invested in reading many books. The tips cover the fundamental areas of writing, speaking, and interpersonal communication, as well offer general business communication advice. Each tip is a practical application that can be implemented immediately. Each tip is also illustrated by a story from the author’s work life in various industries. Lastly, the book also lays a foundation for an understanding of how the brain influences all communication.
Author: Donald Waters
Publisher:
ISBN: 9788175544161
Category :
Languages : en
Pages :
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Book Description
Author: Stephanie Chandler
Publisher: Red Wheel/Weiser
ISBN: 1601630794
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Business growth requires more than a business plan and a dream. You must utilize many tools and techniques to take your company to the next level. This book presents practical strategies that you can leverage based on your business-growth goals and the distinct needs of your company. In four sections--Leverage, Execute, Accelerate, and Prosper--you will learn how to: develop a business-growth action plan; automate your business; locate business capital; identify powerful marketing strategies; harness the power of the Internet; attract the media and gain valuable exposure; boost profits by innovating; and protect your time so you can enjoy your life.--From publisher description.
Author: Lorraine L. Ukens
Publisher: John Wiley & Sons
ISBN: 0787994820
Category : Business & Economics
Languages : en
Pages : 397
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Book Description
101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Author: Hugh Williams
Publisher: Law Pack Publishing
ISBN: 9781905261475
Category : Small business
Languages : en
Pages : 128
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Book Description
Hugh Williams offers a personal approach to simple ways in which a small business can win over customers and grow, without working that much harder.
Author: Institute of Leadership & Management
Publisher: Routledge
ISBN: 1136382542
Category : Business & Economics
Languages : en
Pages : 137
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Book Description
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Author: Dennis L. Prince
Publisher: McGraw Hill Professional
ISBN: 0071491511
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Bestselling authority on eBay Dennis L. Prince shows anybody how to make a king's ransom in sales In 101 Ways to Boost Your Fortune on eBay, eBay guru Dennis Prince offers 101 proven strategies to help you become the star of your own eBay success story. Prince covers all the hot topics online you need to know through a series of concise "Fortune Boosters" -- no-nonsense articles packed with fast facts and ready-to-apply strategies. He explains everything from increasing your profits -- even when eBay increases its user fees -- to using eBay's Meta-Data to determine what products to sell and increase sales.
Author: Institute of Leadership & Management
Publisher: Routledge
ISBN: 1136425233
Category : Business & Economics
Languages : en
Pages : 132
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Book Description
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Author: Clare Donelly
Publisher: Routledge
ISBN: 0750658800
Category : Business & Economics
Languages : en
Pages : 132
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Book Description
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development. * Developed by the ILM to support their Level 3 Introductory Certificate and Certificate in First Line Management * Well-structured and easy to follow * Fully revised and updated
