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Author: Sybil Evans
Publisher: Harper
ISBN: 9780060196998
Category : Self-Help
Languages : en
Pages : 352
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Book Description
When Was The Last Time Your Hot Button Was Pushed? Was it when someone at work ignored you or challenged your competence? Was it when your lover or spouse deeply hurt you with a mean comment? Was it when your best friend said or did something cruel -- and you had no idea why she felt such rage? Was it on the highway, when the guy in the next car gave you the finger? Was it when someone told you what to do -- for the millionth time? And when was the last time you unwittingly pushed someone else's button? Did she explode? Did you lose a promotion, an opportunity, the trust of your child? We live in sensitive times. Everyone's temper is quivering right at the surface, and it takes almost nothing to set off fury. When our buttons are pressed, many react by fighting back, but some of us just feel helpless and retreat from the conflict because we're sure we can't win the battle. We sense we're being manipulated or bullied, but we just can't deal with the anger in the air. Well, now we can. Sybil Evans, a celebrated conflict resolution expert, widely known as the "Conflict Coach," has written Hot Buttons, an essential handbook with can't-fail techniques on how to get what we want without alienating people -- without pressing their buttons. Whether you're dealing with the office sadist, an unruly child, or the love of your life -- conflict can be a killer. But here's the irony: Conflict can also work for you, can be an energizing, inspiring, even sexy force if you know how to harness it. Hot Buttons shows you how. Evans offers very specific tools to soothe angry lovers, smooth the rough edges of workplace tension, choose harmony instead of anger between family and friends, and also defuse road rage, cell phone rage, supermarket-line rage, gym rage, restaurant rage, and other banes of this volatile twenty-first century. Her easy-to-follow Five-Step Formula is guaranteed to turn off hot buttons -- yours or someone else's. Loaded with self-test quizzes, written with humor and empathy, this wise and reassuring book can be the spur that finally changes your life. When you know how to cool everyone down, when you can communicate so no one's buttons are pushed and everyone's needs are met, when you finally feel understood and respected, you have true power. Seize the power. Turn off the hot buttons.
Author: Sybil Evans
Publisher: Harper
ISBN: 9780060196998
Category : Self-Help
Languages : en
Pages : 352
Get Book Here
Book Description
When Was The Last Time Your Hot Button Was Pushed? Was it when someone at work ignored you or challenged your competence? Was it when your lover or spouse deeply hurt you with a mean comment? Was it when your best friend said or did something cruel -- and you had no idea why she felt such rage? Was it on the highway, when the guy in the next car gave you the finger? Was it when someone told you what to do -- for the millionth time? And when was the last time you unwittingly pushed someone else's button? Did she explode? Did you lose a promotion, an opportunity, the trust of your child? We live in sensitive times. Everyone's temper is quivering right at the surface, and it takes almost nothing to set off fury. When our buttons are pressed, many react by fighting back, but some of us just feel helpless and retreat from the conflict because we're sure we can't win the battle. We sense we're being manipulated or bullied, but we just can't deal with the anger in the air. Well, now we can. Sybil Evans, a celebrated conflict resolution expert, widely known as the "Conflict Coach," has written Hot Buttons, an essential handbook with can't-fail techniques on how to get what we want without alienating people -- without pressing their buttons. Whether you're dealing with the office sadist, an unruly child, or the love of your life -- conflict can be a killer. But here's the irony: Conflict can also work for you, can be an energizing, inspiring, even sexy force if you know how to harness it. Hot Buttons shows you how. Evans offers very specific tools to soothe angry lovers, smooth the rough edges of workplace tension, choose harmony instead of anger between family and friends, and also defuse road rage, cell phone rage, supermarket-line rage, gym rage, restaurant rage, and other banes of this volatile twenty-first century. Her easy-to-follow Five-Step Formula is guaranteed to turn off hot buttons -- yours or someone else's. Loaded with self-test quizzes, written with humor and empathy, this wise and reassuring book can be the spur that finally changes your life. When you know how to cool everyone down, when you can communicate so no one's buttons are pushed and everyone's needs are met, when you finally feel understood and respected, you have true power. Seize the power. Turn off the hot buttons.
Author: Joan-Marie Moss
Publisher: Independently Published
ISBN: 9781520468266
Category : Business & Economics
Languages : en
Pages : 268
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Book Description
Consumers buy products for two reasons: the rational reason and the real reason. While your customers may say they want your products because of its features and benefits, their decision to buy is based on emotions, not intellect. This newly revised edition of the best selling Hot Button Marketing shows you how to identify and push the hot buttons that will prompt consumers to purchase your product over a competitor's even if it's a parity product. Filled with tips and insights that can be applied at every stage of marketing from product development to one-to-one selling, this newly revised edition shows you how to hit the sixteen hot buttons and get your product sold. It is the forerunner of one of the hottest trends in marketing today --Neuromarketing. Neuromarketing helps marketers discover "buy buttons" that are hard wired into a persons head.
Author: Austen Ivereigh
Publisher: Our Sunday Visitor
ISBN: 1612788858
Category : Religion
Languages : en
Pages : 146
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Book Description
Since it was first released, How to Defend the Faith has given Catholics worldwide a new way of talking about their faith around the dinner table or at the office, getting across the Church's positions on contentious issues without losing their cool. It's about learning the principles that allow you to step outside the negative frames imposed by the news media and being well briefed on what the Church actually thinks about politics, gay people, marriage, women, sex abuse, and other key topics. Now revised and updated, How to Defend the Faith includes new sections on what we can learn from Pope Francis's communication, advice on how to give a talk and be active on Twitter, and many other invaluable tips and principles gleaned from the author's years of putting the Church's case in the media. Find your voice. Embody the new evangelization. Enjoy a new and better way to defend the Faith -- without ever having to raise your voice.
Author: James W. Hall
Publisher: Random House Trade Paperbacks
ISBN: 0812970950
Category : Literary Criticism
Languages : en
Pages : 337
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Book Description
DISCOVER THE SECRETS OF WHAT MAKES A MEGA-BESTSELLER IN THIS ENTERTAINING, REVELATORY GUIDE What do Michael Corleone, Jack Ryan, and Scout Finch have in common? Creative writing professor and thriller writer James W. Hall knows. Now, in this entertaining, revelatory book, he reveals how bestsellers work, using twelve twentieth-century blockbusters as case studies—including The Godfather, Gone with the Wind, To Kill a Mockingbird, and Jaws. From tempting glimpses inside secret societies, such as submariners in The Hunt for Red October, and Opus Dei in The Da Vinci Code, to vivid representations of the American Dream and its opposite—the American Nightmare—in novels like The Firm and The Dead Zone, Hall identifies the common features of mega-bestsellers. Including fascinating and little-known facts about some of the most beloved books of the last century, Hit Lit is a must-read for fiction lovers and aspiring writers alike, and makes us think anew about why we love the books we love.
Author: Erin Bried
Publisher: Ballantine Books
ISBN: 0345518756
Category : Crafts & Hobbies
Languages : en
Pages : 306
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Book Description
Waste not, want not. This crafty guide perfect for anyone looking to enjoy the simple pleasures of life. Nowadays, many of us “outsource” basic tasks. Food is instant, ready-made, and processed with unhealthy additives. Dry cleaners press shirts, delivery guys bring pizza, gardeners tend flowers, and, yes, tailors sew on those pesky buttons. But life can be much simpler, sweeter, and richer–and a lot more fun, too! As your grandmother might say, now is not the time to be careless with your money, and it actually pays to learn how to do things yourself! Practical and empowering, How to Sew a Button collects the treasured wisdom of nanas, bubbies, and grandmas from all across the country–as well as modern-day experts–and shares more than one hundred step-by-step essential tips for cooking, cleaning, gardening, and entertaining, including how to • polish your image by shining your own shoes • grow your own vegetables (and stash your bounty for the winter) • sweeten your day by making your own jam • use baking soda and vinegar to clean your house without toxic chemicals • feel beautiful by perfecting your posture • roll your own piecrust and find a slice of heaven • fold a fitted sheet to crisp perfection • waltz without stepping on any toes Complete with helpful illustrations and brimming with nostalgic charm, How to Sew a Button provides calm and comfort in uncertain times. By doing things yourself, with care and attention, you and your loved ones will feel the pleasing rewards of a job well done.
Author: Karen E. Bender
Publisher: Catapult
ISBN: 1640092722
Category : Fiction
Languages : en
Pages : 289
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Book Description
“Bender's willingness to go deep, to burrow down into what's right and wrong about 21st century America and Americans, is a mirror that draws us in and does not allow us to look away." —Los Angeles Times on Refund The National Book Award finalist for Refund returns with a new collection of stories that boldly examines the changes in American culture over the last two years through the increasing presence of violence, bigotry, sexual harassment, and the emotional costs of living under constant threat. In the title story, the competition between two middle school cellists is affected by a shooting at their school, and it is only years later that they realize how the intrusion of violence affected the course of their lives. In ""This Is Who You Are,"" a young girl walks the line between Hebrew school and her regular school, realizing that both are filled with unexpected moments of insight and violence. In ""Three Interviews,"" an aging reporter must contend with her dwindling sense of self and resources, beleaguered by unemployment, which sets her on a path to three increasingly unhinged job interviews. In ""Mrs. America,"" a candidate for local office must confront a host of forces that threaten to undermine her campaign and expose her own role in the dissonance between what America is and what it should be. The New Order explores contemporary themes and ideas, shining a spotlight on the dark corners of our nature, our instincts, and our country.
Author: James Hoggan
Publisher: New Society Publishers
ISBN: 1550926128
Category : Political Science
Languages : en
Pages : 275
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Book Description
Clearing the air: reclaiming public discourse in a polluted public square The most pressing environmental problem we face today is not climate change. It is pollution in the public square, where a smog of adversarial rhetoric, propaganda and polarization stifles discussion and debate, creating resistance to change and thwarting our ability to solve our collective problems. In I'm Right and You're an Idiot , author and David Suzuki Foundation chair James Hoggan grapples with this critical issue, conducting interviews with outstanding thinkers from the Himalaya to the House of Lords. Drawing on the wisdom of such notables as Thich Nhat Hanh, Noam Chomsky, and the Dalai Lama, his comprehensive analysis explores: How trust is undermined and misinformation thrives in today's public dialogue Why facts alone fail — the manipulation of language and the silencing of dissent The importance of reframing our arguments with empathy and values to create compelling narratives and spur action. Our species' greatest survival strategy has always been foresight and the ability to leverage our intelligence to overcome adversity. For too long now this capacity has been threatened by the sorry state of our public discourse. Focusing on proven techniques to foster more powerful and effective communication, I'm Right and You're an Idiot will appeal to readers looking for both deep insights and practical advice.
Author: Brandon Vogt
Publisher: Ave Maria Press
ISBN: 1594719608
Category : Religion
Languages : en
Pages : 256
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Book Description
Winner of a third-place award for popular presentation of the faith by the Catholic Media Association. Have you ever been put on the spot and asked to explain or defend Catholic teaching on sensitive topics such as abortion, same-sex marriage, or the Eucharist? In this straightforward and practical resource, Brandon Vogt, bestselling and award-winning author of Why I Am Catholic(and You Should Be Too) offers essential tools for articulating even the most contentious aspects of your Catholic faith with clarity and confidence. What to Say and How to Say It is based on the content of Brandon Vogt’s ClaritasU—an online community which helps Catholics to understand the Church’s teachings on critical topics, to anticipate the common objections to those issues, and to know how to respond in a calm, clear, and persuasive way. Vogt gives readers the tools to calmly and intelligently discuss these topics, which dip into the Church’s moral, theological, and philosophical teachings. What to Say and How to Say It provides straightforward, memorable talking points for explaining Catholic teaching in the areas of atheism same-sex marriage transgenderism abortion the Eucharist the problem of suffering the veracity of the gospels Each chapter offers you an overview of the topic and a clear explanation of what the Church teaches. Then you’ll learn about the most common contemporary arguments against the Church’s teachings followed by step-by-step instructions for responding intelligently and confidently.
Author: Craig E. Runde
Publisher: John Wiley & Sons
ISBN: 1118417224
Category : Business & Economics
Languages : en
Pages : 325
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Book Description
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.
Author: Tammy Lenski
Publisher: Myriaccordmedia
ISBN: 9780990332701
Category : Conflict management
Languages : en
Pages : 208
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Book Description
If you've been told not to take conflict personally, you only have half the story. Conflict in business and personal relationships can be deeply personal. The key to your freedom is knowing why certain conflicts get their hooks into you, and what you can do to liberate yourself. This is a book about finding that key in order to resolve nagging conflict and prevent inconsequential conflict from cluttering your life. In The Conflict Pivot, veteran mediator, coach, and conflict resolution teacher Tammy Lenski shares the powerful, simplified approach she developed to transform conflict into peace of mind. Now you, too, can pivot away from what keeps you stuck in conflict and toward what will free you from ongoing tension at work or home.
