Working in the Service Society

Working in the Service Society PDF Author: Cameron Lynne Macdonald
Publisher: Temple University Press
ISBN: 9781566394802
Category : Business & Economics
Languages : en
Pages : 382

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Book Description
Essays and case studies on "the problems of organizing and new models of unionism ... in the context of women's work culture, multiracial workplaces, contingent and part-time work, and participatory innovations to improve service and experience of work simultaneously."--Back cover.

Working in the Service Society

Working in the Service Society PDF Author: Cameron Lynne Macdonald
Publisher: Temple University Press
ISBN: 9781566394802
Category : Business & Economics
Languages : en
Pages : 382

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Book Description
Essays and case studies on "the problems of organizing and new models of unionism ... in the context of women's work culture, multiracial workplaces, contingent and part-time work, and participatory innovations to improve service and experience of work simultaneously."--Back cover.

Working in the Service Sector

Working in the Service Sector PDF Author: Gerhard Bosch
Publisher: Routledge
ISBN: 1134456441
Category : Business & Economics
Languages : en
Pages : 337

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Book Description
Chapter 1 Introduction -- part Part I Different service societies in Europe -- chapter 2 Measuring economic tertiarisation -- chapter 3 The incidence of new forms of employment in service activities -- chapter 4 Why do countries have such different service-sector employment rates -- chapter 5 Services and the employment prospects for women -- part PART II The organisation of service work: an analysis of five sectors -- chapter 6 The family, the state, and now the market -- chapter 7 The reluctant nurses -- chapter 8 Work hard, play hard -- chapter 9 Work organisation and the importance of labour markets in the European retail trade -- chapter 10 Lean banking -- part Part III Common challenges -- chapter 11 The shaping of work and working time in the service sector -- chapter 12 The delegation of uncertainty -- chapter 13 Can trade unions meet the challenge -- chapter 14 Diversity and regulation of markets for services.

Work and Society

Work and Society PDF Author: Tim Strangleman
Publisher: Routledge
ISBN: 1134327781
Category : Business & Economics
Languages : en
Pages : 355

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Book Description
Work and Society provides a comprehensive investigation of the major trends in work and employment. The changing social order and its impact upon the labour market in recent years, alongside the huge changes brought about by new technology and globalization are considered.

The SAGE Handbook of the Sociology of Work and Employment

The SAGE Handbook of the Sociology of Work and Employment PDF Author: Stephen Edgell
Publisher: SAGE
ISBN: 1473943280
Category : Social Science
Languages : en
Pages : 729

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Book Description
The SAGE Handbook of the Sociology of Work and Employment is a landmark collection of original contributions by leading specialists from around the world. The coverage is both comprehensive and comparative (in terms of time and space) and each ‘state of the art’ chapter provides a critical review of the literature combined with some thoughts on the direction of research. This authoritative text is structured around six core themes: Historical Context and Social Divisions The Experience of Work The Organization of Work Nonstandard Work and Employment Work and Life beyond Employment Globalization and the Future of Work. Globally, the contours of work and employment are changing dramatically. This handbook helps academics and practitioners make sense of the impact of these changes on individuals, groups, organizations and societies. Written in an accessible style with a helpful introduction, the retrospective and prospective nature of this volume will be an essential resource for students, teachers and policy-makers across a range of fields, from business and management, to sociology and organization studies.

Work, Self and Society

Work, Self and Society PDF Author: Catherine Casey
Publisher: Routledge
ISBN: 1135095957
Category : Social Science
Languages : en
Pages : 249

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Book Description
Despite recent interest in the effects of restructuring and redesigning the work place, the link between individual identity and structural change has usually been asserted rather than demonstrated. Through an extensive review of data from field work in a multi-national corporation Catherine Casey changes this. She knows that changes currently occurring in the world of work are part of the vast social and cultural changes that are challenging the assumptions of modern industrialism. These events affect what people do everyday, and they are altering relations among ourselves and with the physical world. This valuable book is not only a critcal analysis of the transformations occurring in the world of work, but an exploration of the effects of contemporary practices of work on the self.

Comparative Political Economy of Work

Comparative Political Economy of Work PDF Author: Marco Hauptmeier
Publisher: Bloomsbury Publishing
ISBN: 1350305308
Category : Business & Economics
Languages : en
Pages : 520

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Book Description
An edited book in the Critical Perspectives on Work and Employment series associated with the annual International Labour Process Conference. The book focuses on comparative work and employment relations research conducted within a broader political economy framework. Written by leading academics, it contains cutting-edge research.

Call Centres and Human Resource Management

Call Centres and Human Resource Management PDF Author: S. Deery
Publisher: Springer
ISBN: 0230288804
Category : Business & Economics
Languages : en
Pages : 302

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Book Description
This book looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a call centre are examined, followed by the effects that this type of work has on employees and their responses to it. It also looks at implications for employers and policy makers.

Building the E-Service Society

Building the E-Service Society PDF Author: Winfried Lamersdorf
Publisher: Springer
ISBN: 1402081553
Category : Computers
Languages : en
Pages : 482

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Book Description
Building the E-Service Society is a state-of-the-art book which deals with innovative trends in communication systems, information processing, and security and trust in electronic commerce, electronic business, and electronic government. It comprises the proceedings of I3E2004, the Fourth International Conference on E-Commerce, E-Business, and E-Government, which was held in August 2004 as a co-located conference of the 18th IFIP World Computer Congress in Toulouse, France, and sponsored by the International Federation for Information Processing (IFIP). The book contains recent results and developments in the following areas: E-Government: E-Government Models and Processes, E-Governance, Service Provisioning. E-Business: Infrastructures and Marketplaces, M-Commerce, Purchase and Payment. E-Commerce: Value Chain Management, E-Business Architectures and Processes, E-Business Models.

Handbook of the Politics of Labour, Work and Employment

Handbook of the Politics of Labour, Work and Employment PDF Author: Gregor Gall
Publisher: Edward Elgar Publishing
ISBN: 1784715697
Category : Political Science
Languages : en
Pages : 459

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Book Description
Providing a thorough overview of the political nature and dynamics of the world of work, labour and employment, this timely Handbook draws together an interdisciplinary range of top contributors to explore the interdependent relationship between politics and labour, work and employment. The Handbook explores the purpose, roles, rights and powers of employers and management, workers and unions, states and governments in the age of globalised neo-liberalism.

Information Technology in the Service Society

Information Technology in the Service Society PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309048761
Category : Computers
Languages : en
Pages : 286

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Book Description
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.