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Author: Thomas Rollins
Publisher: Praeger
ISBN: 1567201229
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This study of employee measurement details the continuum of corporate cultures and compiles successful practices. It provides case studies of companies who have implemented employee measurement programmes to examine their work culture and used the resulting information to improve performance
Author: Thomas Rollins
Publisher: Praeger
ISBN: 1567201229
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This study of employee measurement details the continuum of corporate cultures and compiles successful practices. It provides case studies of companies who have implemented employee measurement programmes to examine their work culture and used the resulting information to improve performance
Author: James Heskett
Publisher: Columbia University Press
ISBN: 0231554826
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to improve their organizations’ cultures. They are discouraged by misguided beliefs that an executive’s tenure and an organization’s attention span are too short for meaningful transformation. James Heskett provides a roadmap for achievable and fast-paced culture change. He demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier. It provides a foundation on which changes in strategy can be based, and it’s a competitive edge that can’t easily be hacked or copied. Examining leading companies around the world, Heskett details how organizational culture makes employees more loyal, more productive, and more creative. He discusses how to quantify its effects in order to sell the notion of culture change to the organization and considers how to preserve an organization’s culture in the face of the trend toward remote work hastened by the COVID-19 pandemic. Showing how leadership can bring about significant changes in a surprisingly short time span, Win from Within offers a playbook for developing and deploying culture that enables outsized results. It is a groundbreaking demonstration of organizational culture’s role as a foundation for strategic success—and its measurable impact on the bottom line.
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309053978
Category : Business & Economics
Languages : en
Pages : 299
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Book Description
Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.
Author: Daniel Denison
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 298
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Book Description
Reveals the complex, interdependent relationship between an organization's corporate culture and its financial effectiveness, through analysis based on interviews, financial data, and case studies of corporations, including Medtronic, People Express Airlines, and Detroit Edison. Unlike most other organizational theory books, it uses hard data and in-depth case research, as well as anecdotal material, to support the culture and effectiveness model.
Author: Franklin C. Ashby
Publisher: Routledge
ISBN: 0884152790
Category : Business & Economics
Languages : en
Pages : 323
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Book Description
Learn necessary to steps increase productivity and become cost effective, and change any organization into a more dynamic, innovative, and collaborative business. Senior executives and middle-level managers alike can gain techniques to will motivate, encourage, and prepare for the 21st century. Includes checklists, worksheets, and an index.
Author: William S. Kane
Publisher: Taylor & Francis
ISBN: 1003817440
Category : Business & Economics
Languages : en
Pages : 261
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Book Description
In a rapidly changing world, businesses must create a high-performing, metrics-driven workplace environment characterized by respect, inclusion, teamwork, innovation, and overall harmony—and it must be manageable and sustainable. This book shows that returning to managerial basics will provide the way forward, as exemplified by legendary UCLA basketball coach John Wooden, the model for a new people management pathway: the SCORE paradigm. Generally considered the greatest coach in history, John Wooden’s recipe for team success was unique, culture-based, and ahead of its time. Building upon Wooden’s 21 coaching principles and his own 35 years of experience as a human resources leader, Bill Kane has created the SCORE framework to guide people managers in creating and nurturing effective teams and steering their organizations through times of change: • Staffing: Attracting and selecting talent • Cultivating culture: Defining how people should interact • Organizing and planning: The need for direction and focus • Reinforcing desirable behavior: Managing performance • Engaging your team: A leader’s role and responsibility Enlivened with stories from the careers of Coach Wooden, Andy Hill (a three-time national champion under Coach), and the author, the book clearly explains why each coaching principle works in practice and provides examples of success, as well as pitfalls to avoid. Readers will learn how to get the right people on their team, create meaningful participative and inclusive management practices, build a winning organizational culture, and achieve heightened results. New and experienced people managers and leaders in corporate settings, as well as business and organizational psychology students, will appreciate this timeless reference tool, a roadmap to help people managers—as their own “work-in-progress”—develop strategies for success based upon a proven and simple model.
Author: Eric Flamholtz
Publisher: Stanford University Press
ISBN: 0804777543
Category : Business & Economics
Languages : en
Pages : 261
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Book Description
Organizational culture is a quiet, but driving, influence on our perception of a company, whether as a consumer or as an employee. For instance, we know Southwest Airlines as laid back and friendly. We think of Google as innovative. To almost every well-known company we can assign a character. It is now well recognized that corporate culture has a significant impact on organizational health and performance. Yet, the concept of corporate culture and culture management is too often tantalizingly elusive. In this book, Flamholtz and Randle define culture, identifying and explaining the five key dimensions that determine it: a customer orientation; a people orientation; a process orientation; strong standards of performance and accountability; innovation and openness to change. They explain why culture is a critical factor in organizational success and failure—a key determinant of financial performance. Then, they provide a theoretically sound, highly practical, and field-tested method for managing corporate culture—presenting a set of international and domestic cases that show how actual companies have leveraged culture as the ultimate source of sustainable competitive advantage. In addition to well-known companies such as Starbucks, Ritz-Carlton, American Express, IBM, and Toyota, the text presents lesser known culture stars, such as Smartmatic and Infogix. While other titles on culture have focused too heavily on the organization as a psychological being, or on academic studies of culture as a business lever, Corporate Culture draws on empirics to present a go-to, must-read guide for leveraging corporate culture as a source of competitive advantage and as a means of impacting the bottom line.
Author: John P. Kotter
Publisher: Simon and Schuster
ISBN: 1439107602
Category : Business & Economics
Languages : en
Pages : 236
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Book Description
Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation powerfully influences its economic performance, for better or for worse. Through painstaking research at such firms as Hewlett-Packard, Xerox, ICI, Nissan, and First Chicago, as well as a quantitative study of the relationship between culture and performance in more than 200 companies, the authors describe how shared values and unwritten rules can profoundly enhance economic success or, conversely, lead to failure to adapt to changing markets and environments. With penetrating insight, Kotter and Heskett trace the roots of both healthy and unhealthy cultures, demonstrating how easily the latter emerge, especially in firms which have experienced much past success. Challenging the widely held belief that "strong" corporate cultures create excellent business performance, Kotter and Heskett show that while many shared values and institutionalized practices can promote good performances in some instances, those cultures can also be characterized by arrogance, inward focus, and bureaucracy -- features that undermine an organization's ability to adapt to change. They also show that even "contextually or strategically appropriate" cultures -- ones that fit a firm's strategy and business context -- will not promote excellent performance over long periods of time unless they facilitate the adoption of strategies and practices that continuously respond to changing markets and new competitive environments. Fundamental to the process of reversing unhealthy cultures and making them more adaptive, the authors assert, is effective leadership. At the heart of this groundbreaking book, Kotter and Heskett describe how executives in ten corporations established new visions, aligned and motivated their managers to provide leadership to serve their customers, employees, and stockholders, and thus created more externally focused and responsive cultures.
Author: Bruno Aziza
Publisher: John Wiley & Sons
ISBN: 0470259558
Category : Business & Economics
Languages : en
Pages : 325
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Book Description
This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create and manage a "Culture of Performance."
Author: Sonja A. Sackmann
Publisher: Verlag Bertelsmann Stiftung
ISBN: 3867933685
Category : Science
Languages : en
Pages : 190
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Book Description
Do corporate culture and leadership contribute to a firm's success? And if so, how? How can a company create and develop its corporate culture to compete successfully over the long term? Answers to these questions emerge in case studies of the business practices of six long-established and world-renowned companies: the BMW Group, Deutsche Lufthansa, Grundfos, Henkel, Hilti and Novo Nordisk. In a project initiated by the Bertelsmann Stiftung, researchers investigated these firms and analyzed the central characteristics of corporate success from a culture perspective. The case studies render a detailed picture of each firm's distinctive corporate culture and the factors that shape it. Based on these examples, Sonja A. Sackmann has identified concrete strategies and practices that illustrate how a company's management can make a significant contribution toward developing a dialogue-oriented corporate culture that supports a firm's viability. The appendix provides a checklist for readers who want to develop their firm's culture and practice culturally aware management.
