Author: William D. Mayo
Publisher: AuthorHouse
ISBN: 1463474385
Category : Business & Economics
Languages : en
Pages : 132
Book Description
Many managers thrive on overseeing budgets and paperwork, but theyre intimidated when it comes to communicating, listening, and being diplomatic. These skills are often seen as side dishes to the real meat of business, but in private, veteran managers will tell you that these soft-side skills matter the most. William D. Mayo, who served his country in the U.S. Navy for nine years before spending almost thirty years at Caterpillar Inc., helps you master soft-side skills that will boost results at your business or organization. Learn how to: achieve more while experiencing less stress; speak the truth without apologyespecially when dealing with employees; and deploy a people-centric philosophy rooted in courage, service, love, and authenticity to unleash the power of people. Mayo weaves in lessons from his experiences as an executive officer of a ship, a battalion commander for more than nine hundred recruits and senior noncommissioned officers, and an executive at one of Americas industrial giants and most admired companies so you can master soft-side skills that will boost performance.
Why Is the Soft Side the Hardest Part?
Author: William D. Mayo
Publisher: AuthorHouse
ISBN: 1463474385
Category : Business & Economics
Languages : en
Pages : 132
Book Description
Many managers thrive on overseeing budgets and paperwork, but theyre intimidated when it comes to communicating, listening, and being diplomatic. These skills are often seen as side dishes to the real meat of business, but in private, veteran managers will tell you that these soft-side skills matter the most. William D. Mayo, who served his country in the U.S. Navy for nine years before spending almost thirty years at Caterpillar Inc., helps you master soft-side skills that will boost results at your business or organization. Learn how to: achieve more while experiencing less stress; speak the truth without apologyespecially when dealing with employees; and deploy a people-centric philosophy rooted in courage, service, love, and authenticity to unleash the power of people. Mayo weaves in lessons from his experiences as an executive officer of a ship, a battalion commander for more than nine hundred recruits and senior noncommissioned officers, and an executive at one of Americas industrial giants and most admired companies so you can master soft-side skills that will boost performance.
Publisher: AuthorHouse
ISBN: 1463474385
Category : Business & Economics
Languages : en
Pages : 132
Book Description
Many managers thrive on overseeing budgets and paperwork, but theyre intimidated when it comes to communicating, listening, and being diplomatic. These skills are often seen as side dishes to the real meat of business, but in private, veteran managers will tell you that these soft-side skills matter the most. William D. Mayo, who served his country in the U.S. Navy for nine years before spending almost thirty years at Caterpillar Inc., helps you master soft-side skills that will boost results at your business or organization. Learn how to: achieve more while experiencing less stress; speak the truth without apologyespecially when dealing with employees; and deploy a people-centric philosophy rooted in courage, service, love, and authenticity to unleash the power of people. Mayo weaves in lessons from his experiences as an executive officer of a ship, a battalion commander for more than nine hundred recruits and senior noncommissioned officers, and an executive at one of Americas industrial giants and most admired companies so you can master soft-side skills that will boost performance.
Managing Change
Author: Kazuhiko Nakamura
Publisher: John Wiley & Sons
ISBN: 1394176236
Category : Comics & Graphic Novels
Languages : en
Pages : 263
Book Description
CREATE A HIGH-PERFORMING TEAM BY EMPLOYING EFFECTIVE CHANGE MANAGEMENT Do you want to improve your current workplace or organization? Organization Development can teach you what steps you can take to achieve your goals. You’ll follow Chuji, a store manager at an automobile company who’s been sent to a troubled dealership branch and learn from the challenges he faces as he implements a series of managerial changes only to meet resistance and hostility from employees and leaders. You’ll also learn about: How to overcome obstacles and resistance to organizational change How to employ the principles of visibility, communication, and visioning while leveraging the strengths of your team The science of organizational development Managing Change is an indispensable roadmap to effective change management that will help you shift the mindset of your team members from individualism to one focused on the good of the organization and the team as a whole. Find out why the Manga For Success series—now available in English for the first time—is so popular in Japan, Korea, and beyond.
Publisher: John Wiley & Sons
ISBN: 1394176236
Category : Comics & Graphic Novels
Languages : en
Pages : 263
Book Description
CREATE A HIGH-PERFORMING TEAM BY EMPLOYING EFFECTIVE CHANGE MANAGEMENT Do you want to improve your current workplace or organization? Organization Development can teach you what steps you can take to achieve your goals. You’ll follow Chuji, a store manager at an automobile company who’s been sent to a troubled dealership branch and learn from the challenges he faces as he implements a series of managerial changes only to meet resistance and hostility from employees and leaders. You’ll also learn about: How to overcome obstacles and resistance to organizational change How to employ the principles of visibility, communication, and visioning while leveraging the strengths of your team The science of organizational development Managing Change is an indispensable roadmap to effective change management that will help you shift the mindset of your team members from individualism to one focused on the good of the organization and the team as a whole. Find out why the Manga For Success series—now available in English for the first time—is so popular in Japan, Korea, and beyond.
The Hard and Soft Sides of Change Management
Author: Kathryn Zukof
Publisher: Association for Talent Development
ISBN: 1950496880
Category : Business & Economics
Languages : en
Pages : 479
Book Description
Change isn’t going anywhere. Learn how to manage it. We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren’t handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that some workplace change initiatives are stunning successes, rolling out smoothly and more easily embraced. Why do some change initiatives fail while others succeed? How can organizations and employees handle change better? In The Hard and Soft Sides of Change Management, Kathryn Zukof offers practices and approaches to help you and your organization roll out, receive, and manage change effectively. Namely, Zukoff shows that you need to manage the process (or the “hard”) side and the people (or the “soft”) side of change and find the sweet spot between the two. She demonstrates that when you integrate both sides, you and your organization can make change less of a hit-or-miss affair. Successful change management means deploying sound project management techniques that increase the odds of achieving the outcomes of your change initiative. It also means helping employees understand the need and vision for change, so they feel less threatened by it and become excited and energized by what’s ahead. To deliver best results, you need to: Define the change and how to get there—with project charters and plans. Involve the right people in the right ways—from dedicated change teams to affected stakeholders. Build support, understanding, and awareness—with communication, training, and resistance management plans. Assess progress and adjust along the way—through action reviews and steps to tackle thorny issues. Capturing the inherently messy nature of workplace change—from technology implementations, mergers and acquisitions, and business transformations to office relocations and more—this book offers tangible insights to help you and your organization tackle change challenges. Follow the book’s tools and practices to lessen the messy and objectionable parts of change and actively give your change initiatives the best chance for positive outcomes.
Publisher: Association for Talent Development
ISBN: 1950496880
Category : Business & Economics
Languages : en
Pages : 479
Book Description
Change isn’t going anywhere. Learn how to manage it. We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren’t handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that some workplace change initiatives are stunning successes, rolling out smoothly and more easily embraced. Why do some change initiatives fail while others succeed? How can organizations and employees handle change better? In The Hard and Soft Sides of Change Management, Kathryn Zukof offers practices and approaches to help you and your organization roll out, receive, and manage change effectively. Namely, Zukoff shows that you need to manage the process (or the “hard”) side and the people (or the “soft”) side of change and find the sweet spot between the two. She demonstrates that when you integrate both sides, you and your organization can make change less of a hit-or-miss affair. Successful change management means deploying sound project management techniques that increase the odds of achieving the outcomes of your change initiative. It also means helping employees understand the need and vision for change, so they feel less threatened by it and become excited and energized by what’s ahead. To deliver best results, you need to: Define the change and how to get there—with project charters and plans. Involve the right people in the right ways—from dedicated change teams to affected stakeholders. Build support, understanding, and awareness—with communication, training, and resistance management plans. Assess progress and adjust along the way—through action reviews and steps to tackle thorny issues. Capturing the inherently messy nature of workplace change—from technology implementations, mergers and acquisitions, and business transformations to office relocations and more—this book offers tangible insights to help you and your organization tackle change challenges. Follow the book’s tools and practices to lessen the messy and objectionable parts of change and actively give your change initiatives the best chance for positive outcomes.
Treating the Tough Adolescent
Author: Scott P. Sells
Publisher: Guilford Press
ISBN: 9781593850999
Category : Psychology
Languages : en
Pages : 340
Book Description
This book illuminates the causes of severe adolescent behavioral problems and presents a research-based fifteen-step model for helping families bring about real, lasting change. Incorporating structural and strategic principles, the author's cohesive approach focuses on setting clear rules and consequences; changing the mood and direction of confrontations; neutralizing such problem behaviors as disrespect, truancy, running away, violence, and threats of suicide; and restoring positive, nurturing relationships among family members. Special treatment issues covered include working with single-parent families, outside systems (peers, school, probation officers), divorce and stepfamily problems, and substance misuse. Clearly written, practical, and accessible, the book uses actual case examples to demonstrate each step of the approach.
Publisher: Guilford Press
ISBN: 9781593850999
Category : Psychology
Languages : en
Pages : 340
Book Description
This book illuminates the causes of severe adolescent behavioral problems and presents a research-based fifteen-step model for helping families bring about real, lasting change. Incorporating structural and strategic principles, the author's cohesive approach focuses on setting clear rules and consequences; changing the mood and direction of confrontations; neutralizing such problem behaviors as disrespect, truancy, running away, violence, and threats of suicide; and restoring positive, nurturing relationships among family members. Special treatment issues covered include working with single-parent families, outside systems (peers, school, probation officers), divorce and stepfamily problems, and substance misuse. Clearly written, practical, and accessible, the book uses actual case examples to demonstrate each step of the approach.
The Challenges of Pastoral Leadership
Author: Ronald Rojas
Publisher: AuthorHouse
ISBN: 147725630X
Category : Religion
Languages : en
Pages : 373
Book Description
Its too easy to learn and apply business leadership models to the pastoral sector. But is it the best alternative to form Church leaders? What are we missing when we use business models in ministry? This book is about creating more sensitivity on how some of these secularly learned models can inadvertently limit pastoral effectiveness, and suggests an hourglass approach to leadership capable of fostering a set of principles more harmonious with ministry intent. In many ways this book is a guide for cultivating and developing a more authentic sense of leadership in ministry, one that emerges from within the scholarly sources of the leadership field but at the same time is rooted in the principle leadership is a spiritual practice. This book is a must have for clergy, religious women and men, and anyone engaged with forming ministry leaders or performing leadership roles in diocesan, parish life, or Church ministry.
Publisher: AuthorHouse
ISBN: 147725630X
Category : Religion
Languages : en
Pages : 373
Book Description
Its too easy to learn and apply business leadership models to the pastoral sector. But is it the best alternative to form Church leaders? What are we missing when we use business models in ministry? This book is about creating more sensitivity on how some of these secularly learned models can inadvertently limit pastoral effectiveness, and suggests an hourglass approach to leadership capable of fostering a set of principles more harmonious with ministry intent. In many ways this book is a guide for cultivating and developing a more authentic sense of leadership in ministry, one that emerges from within the scholarly sources of the leadership field but at the same time is rooted in the principle leadership is a spiritual practice. This book is a must have for clergy, religious women and men, and anyone engaged with forming ministry leaders or performing leadership roles in diocesan, parish life, or Church ministry.
The Transportation Experience
Author: William L. Garrison
Publisher: Oxford University Press
ISBN: 0199389527
Category : Technology & Engineering
Languages : en
Pages : 634
Book Description
The Transportation Experience explores the historical evolution of transportation modes and technologies. The book traces how systems are innovated, planned and adapted, deployed and expanded, and reach maturity, where they may either be maintained in a polished obsolesce often propped up by subsidies, be displaced by competitors, or be reorganized and renewed. An array of examples supports the idea that modern policies are built from past experiences. William Garrison and David Levinson assert that the planning (and control) of nonlinear, unstable processes is today's central transportation problem, and that this is universal and true of all modes. Modes are similar, in that they all have a triad structure of network, vehicles, and operations; but this framework counters conventional wisdom. Most think of each mode as having a unique history and status, and each is regarded as the private playground of experts and agencies holding unique knowledge, operating in isolated silos. However, this book argues that while modes have an appearance of uniqueness, the same patterns repeat: systems policies, structures, and behaviors are a generic design on varying modal cloth. In the end, the illusion of uniqueness proves to be myopic. While it is true that knowledge has accumulated from past experiences, the heavy hand of these experiences places boundaries on current knowledge; especially on the ways professionals define problems and think about processes. The Transportation Experience provides perspective for the collections of models and techniques that are the essence of transportation science, and also expands the boundaries of current knowledge of the field.
Publisher: Oxford University Press
ISBN: 0199389527
Category : Technology & Engineering
Languages : en
Pages : 634
Book Description
The Transportation Experience explores the historical evolution of transportation modes and technologies. The book traces how systems are innovated, planned and adapted, deployed and expanded, and reach maturity, where they may either be maintained in a polished obsolesce often propped up by subsidies, be displaced by competitors, or be reorganized and renewed. An array of examples supports the idea that modern policies are built from past experiences. William Garrison and David Levinson assert that the planning (and control) of nonlinear, unstable processes is today's central transportation problem, and that this is universal and true of all modes. Modes are similar, in that they all have a triad structure of network, vehicles, and operations; but this framework counters conventional wisdom. Most think of each mode as having a unique history and status, and each is regarded as the private playground of experts and agencies holding unique knowledge, operating in isolated silos. However, this book argues that while modes have an appearance of uniqueness, the same patterns repeat: systems policies, structures, and behaviors are a generic design on varying modal cloth. In the end, the illusion of uniqueness proves to be myopic. While it is true that knowledge has accumulated from past experiences, the heavy hand of these experiences places boundaries on current knowledge; especially on the ways professionals define problems and think about processes. The Transportation Experience provides perspective for the collections of models and techniques that are the essence of transportation science, and also expands the boundaries of current knowledge of the field.
Wired To Work
Author: Vince D’Acchioli
Publisher: AudioInk Publishing
ISBN: 1613394497
Category : Religion
Languages : en
Pages : 118
Book Description
Wired To Work helps the reader understand how special they are in God’s eyes and how to find His purpose for their life. Wired To Work is targeted for men, women, pastors, business leaders, or anyone who is struggling to learn more about themselves and how they fit into this world. Its strong mixture of biblical truth and practical “where the rubber meets the road” principles will encourage readers to live a more effective and significant life. The book’s uniqueness and strength is derived from the interlocking combination of three critical elements that must be understood. They are referred to as “Three Unalterable Facts”: 1. God knows us and has created us for a special purpose. (Jeremiah 1:5) 2. God has given us special gifts toward satisfying that purpose. (Jeremiah 1:5) 3. God wants us to discover His purpose for our life. (Ephesians 1:18) Take-away Benefits Topics covered include: • Biblical perspective necessary to understand how God sees us. • Critical and practical information that will help the reader discover their unique areas of giftedness and begin to see God’s plan for their life. • Discover the condition of our nation and the objectives facing the Body of Christ as we enter this new millennium. • Systematic, “precept-upon-precept” approach that shows how to live-out a relevant Christian life in today’s world. • How to building accountable relationships that nurture spiritual growth and consistency. Wired To Work thus becomes much more than a book to be read, but a promise to be lived. As the reader discovers how and why God made them, a new sense of hope will surface; a hope that is accompanied by the exciting realization that I can make a difference.
Publisher: AudioInk Publishing
ISBN: 1613394497
Category : Religion
Languages : en
Pages : 118
Book Description
Wired To Work helps the reader understand how special they are in God’s eyes and how to find His purpose for their life. Wired To Work is targeted for men, women, pastors, business leaders, or anyone who is struggling to learn more about themselves and how they fit into this world. Its strong mixture of biblical truth and practical “where the rubber meets the road” principles will encourage readers to live a more effective and significant life. The book’s uniqueness and strength is derived from the interlocking combination of three critical elements that must be understood. They are referred to as “Three Unalterable Facts”: 1. God knows us and has created us for a special purpose. (Jeremiah 1:5) 2. God has given us special gifts toward satisfying that purpose. (Jeremiah 1:5) 3. God wants us to discover His purpose for our life. (Ephesians 1:18) Take-away Benefits Topics covered include: • Biblical perspective necessary to understand how God sees us. • Critical and practical information that will help the reader discover their unique areas of giftedness and begin to see God’s plan for their life. • Discover the condition of our nation and the objectives facing the Body of Christ as we enter this new millennium. • Systematic, “precept-upon-precept” approach that shows how to live-out a relevant Christian life in today’s world. • How to building accountable relationships that nurture spiritual growth and consistency. Wired To Work thus becomes much more than a book to be read, but a promise to be lived. As the reader discovers how and why God made them, a new sense of hope will surface; a hope that is accompanied by the exciting realization that I can make a difference.
Top Ten Ways to Be a Great Leader
Author: Hans Finzel
Publisher: David C Cook
ISBN: 0781414830
Category : Religion
Languages : en
Pages : 195
Book Description
Dr. Hans Finzel knows from personal experience the key success factors in every new leader's journey. He shows readers: The two most important words in a leader's vocabulary The skills a leader needs to communicate effectively Why today's effective leaders lead with vulnerability The contrast between servant leadership and slave leadership How to lead with both passion and humility The difference between making a mark and leaving a legacy In this eminently practical book, new leaders in business, education, ministry, and the church will discover how to lead well and love what they do.
Publisher: David C Cook
ISBN: 0781414830
Category : Religion
Languages : en
Pages : 195
Book Description
Dr. Hans Finzel knows from personal experience the key success factors in every new leader's journey. He shows readers: The two most important words in a leader's vocabulary The skills a leader needs to communicate effectively Why today's effective leaders lead with vulnerability The contrast between servant leadership and slave leadership How to lead with both passion and humility The difference between making a mark and leaving a legacy In this eminently practical book, new leaders in business, education, ministry, and the church will discover how to lead well and love what they do.
Project Management Toolkit: The Basics for Project Success
Author: Trish Melton
Publisher: Elsevier
ISBN: 0080550088
Category : Business & Economics
Languages : en
Pages : 305
Book Description
This book provides you with the tools required to approach and manage projects. These effective skills will impact positively on the success of both the projects you are involved with and of your organization. Project Management Toolkit introduces the whole project life-cycle. It is the first of four project management titles that separately build skills in critical PM areas and together provide a powerful project management resource. - Focused on the needs of engineering and other technical project managers, this book recognises that most non-routine work completed by an organization is a project - A practical, hands-on guide to aid those tasked with real industry projects – not a lengthy theoretical textbook, it gets to the point and delivers REAL benefits - The book is suitable for both career project managers and those involved with projects intermittently
Publisher: Elsevier
ISBN: 0080550088
Category : Business & Economics
Languages : en
Pages : 305
Book Description
This book provides you with the tools required to approach and manage projects. These effective skills will impact positively on the success of both the projects you are involved with and of your organization. Project Management Toolkit introduces the whole project life-cycle. It is the first of four project management titles that separately build skills in critical PM areas and together provide a powerful project management resource. - Focused on the needs of engineering and other technical project managers, this book recognises that most non-routine work completed by an organization is a project - A practical, hands-on guide to aid those tasked with real industry projects – not a lengthy theoretical textbook, it gets to the point and delivers REAL benefits - The book is suitable for both career project managers and those involved with projects intermittently
Value Capture Selling
Author: Jean-Claude Larreche
Publisher: John Wiley & Sons
ISBN: 1394158580
Category : Business & Economics
Languages : en
Pages : 310
Book Description
“The sales book of the decade” —Selling Power magazine Value Capture Selling is the first book to directly address one of the most destructive shortcomings in sales organizations today. Author JC Larreche’s approach is so innovative that Selling Power magazine named it “The sales book of the decade.” For years, sales professionals have focused on creating value for their customers—the first phase in selling. However, in today’s fast-moving world of business, that is just not enough. Under increased financial pressure, businesses today are being pushed to move to an emphasis on the second phase of selling: the capture of corporate value. However, as all-too-many business leaders are finding out to their great dismay, sales professionals have not been trained in the techniques for the capture of corporate value, and they are at the mercy of very well-trained and tough professional buyers. Value Capture Selling is the first book to address this gap. It is specifically designed to provide sales professionals—both veteran and new alike—with a complete roadmap for making the transition from value selling to value-capture selling, including: Why the creation of corporate value—short, medium, and long term—is essential for the firm and its internal and external partners How to master the key drivers of corporate value: profitability, market share, and customer satisfaction How to prepare for value capture How to frame strategies and tactics for value capture How to close deals for higher corporate value capture Value-capture selling is the current challenge for corporations and sales professionals everywhere—making the transition from a revenue objective to a focus on corporate value. This requires a fundamental shift from a strong belief that bigger is better to a new creed that richer is better. It is what JC Larreche, professor emeritus at INSEAD and an expert on sustainable value creation, calls the 3rd Sales Transformation. In a future marked by escalating financial pressures, the significance of value capture will only grow, and in Value Capture Selling, JC Larreche provides sales professionals everywhere with the tools they need to become masters at this new art! Praise for Value Capture Selling: 'Most sales forces focus only on revenue, not value capture. Larreche’s book can help you make the necessary transition. If you are in Sales, read it because the data revolution is increasing scrutiny from Finance and others in your firm about how selling efforts build or destroy enterprise value. And if you are a C-Suite executive, read it carefully, because selling affects core elements of value creation.' Frank Cespedes, Harvard Business School, author of Aligning Strategy and Sales and Sales Management That Works 'Value Capture Selling is a very compelling and complete work that illustrates well the challenges of the transition from product value to corporate value—both for the customer and for the supplier. JC Larreche lays out a powerful framework for any sales professional anywhere to win in this new world of selling!' Laurent Beraza, Director - UK, Germany, France - Microsoft Solutions Support Sales 'Value Capture Selling gives us the powerful insights required to capture more value for our company while keeping the customer at the center—right where they belong.' Anna Campagna, Sr. Director Global Sales, HEINEKEN
Publisher: John Wiley & Sons
ISBN: 1394158580
Category : Business & Economics
Languages : en
Pages : 310
Book Description
“The sales book of the decade” —Selling Power magazine Value Capture Selling is the first book to directly address one of the most destructive shortcomings in sales organizations today. Author JC Larreche’s approach is so innovative that Selling Power magazine named it “The sales book of the decade.” For years, sales professionals have focused on creating value for their customers—the first phase in selling. However, in today’s fast-moving world of business, that is just not enough. Under increased financial pressure, businesses today are being pushed to move to an emphasis on the second phase of selling: the capture of corporate value. However, as all-too-many business leaders are finding out to their great dismay, sales professionals have not been trained in the techniques for the capture of corporate value, and they are at the mercy of very well-trained and tough professional buyers. Value Capture Selling is the first book to address this gap. It is specifically designed to provide sales professionals—both veteran and new alike—with a complete roadmap for making the transition from value selling to value-capture selling, including: Why the creation of corporate value—short, medium, and long term—is essential for the firm and its internal and external partners How to master the key drivers of corporate value: profitability, market share, and customer satisfaction How to prepare for value capture How to frame strategies and tactics for value capture How to close deals for higher corporate value capture Value-capture selling is the current challenge for corporations and sales professionals everywhere—making the transition from a revenue objective to a focus on corporate value. This requires a fundamental shift from a strong belief that bigger is better to a new creed that richer is better. It is what JC Larreche, professor emeritus at INSEAD and an expert on sustainable value creation, calls the 3rd Sales Transformation. In a future marked by escalating financial pressures, the significance of value capture will only grow, and in Value Capture Selling, JC Larreche provides sales professionals everywhere with the tools they need to become masters at this new art! Praise for Value Capture Selling: 'Most sales forces focus only on revenue, not value capture. Larreche’s book can help you make the necessary transition. If you are in Sales, read it because the data revolution is increasing scrutiny from Finance and others in your firm about how selling efforts build or destroy enterprise value. And if you are a C-Suite executive, read it carefully, because selling affects core elements of value creation.' Frank Cespedes, Harvard Business School, author of Aligning Strategy and Sales and Sales Management That Works 'Value Capture Selling is a very compelling and complete work that illustrates well the challenges of the transition from product value to corporate value—both for the customer and for the supplier. JC Larreche lays out a powerful framework for any sales professional anywhere to win in this new world of selling!' Laurent Beraza, Director - UK, Germany, France - Microsoft Solutions Support Sales 'Value Capture Selling gives us the powerful insights required to capture more value for our company while keeping the customer at the center—right where they belong.' Anna Campagna, Sr. Director Global Sales, HEINEKEN