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Author: Diana Oblinger
Publisher: Greenwood
ISBN:
Category : Education
Languages : en
Pages : 208
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Book Description
It often seems that neither organizations nor people move fast enough to stay ahead of the changes brought about by globalization and technology. Yet both business and higher education are continually challenged to adapt to these changes. This book is intended to stimulate a dialog between the business and academic communities to determine what higher education can do to better prepare students for their future careers.
Author: Diana Oblinger
Publisher: Greenwood
ISBN:
Category : Education
Languages : en
Pages : 208
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Book Description
It often seems that neither organizations nor people move fast enough to stay ahead of the changes brought about by globalization and technology. Yet both business and higher education are continually challenged to adapt to these changes. This book is intended to stimulate a dialog between the business and academic communities to determine what higher education can do to better prepare students for their future careers.
Author: Robert L. Lenington
Publisher: Praeger
ISBN:
Category : Education
Languages : en
Pages : 208
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Book Description
How to utilize financial management principals of U.S. corporations in higher education.
Author: Mark A. Kretovics
Publisher: Routledge
ISBN: 1136878920
Category : Education
Languages : en
Pages : 363
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Book Description
Business Practices in Higher Education is a breakthrough guide offering higher education and student affairs professionals an understanding of the fundamental business nature of colleges and universities. The author discusses the practical applications of business concepts and models and how these applications can contribute to the overall efficiency and effectiveness of higher education institutions. Useful examples from a wide range of institutions—including small privates, large publics, and community colleges—illustrate these concepts. This professional guide is organized into the following four sections: Environment and Structure Finance and Funding People and Processes Perspectives on the Future Business practices pervade the academic, student affairs, and administrative sides of higher education. This book affords readers a greater understanding of the true nature of higher education and an appreciation for how the academy effectively incorporates business practices into everyday work lives.
Author: Stephen J. Rosow
Publisher: Lexington Books
ISBN: 0739131729
Category : Education
Languages : en
Pages : 260
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Book Description
The university is being transformed and can be transformed. This doubleness informs this book. 'Transforming' in 'transforming higher education' can be read as adjective, suggesting that higher education is being transformed by the social and political situation in which it is enmeshed. 'Transforming' can also be read as a gerund, implying the critical activity of changing the university, as signaling a creative and political act of radical possibility. The essays in this book address the transformation of higher education and the transformative possibilities of its current conditions. Only by viewing the university as a historical construction can we assess the dangers and opportunities of the new conditions of higher education, and chart a reasonable course for the future. The essays in this book are critical of recent developments in universities and higher education. Most of us come from public universities, and all remain committed to a democratic higher education that we see threatened by recent developments. There is a danger that the combination of economic crisis, market ideology, and global pressures will continue to structure the debate about higher education in ways that freeze out the transformative and politically critical possibilities of the university. Part I of the book examines the historical transformation of the university as it has changed into its current form. Part II examines both the transformation of the university into a neoliberal institution and makes the case for the more political and radical idea of transforming the university in opposition to how it has been transformed in recent years. Part III offers a number of studies aimed at illuminating possibilities for transforming the university in a more progressive, democratic direction.
Author: United States. Bureau of Education
Publisher:
ISBN:
Category : Education, Higher
Languages : en
Pages : 48
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Book Description
Author: Jennifer Washburn
Publisher: Basic Books (AZ)
ISBN: 9780465090518
Category : Education
Languages : en
Pages : 356
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Book Description
A sobering examination of the corporate funding of universities reveals the compromises being made in exchange for sponsorship, the ways in which teaching is slowly being devalued, and the changes being wrought on the futures of students everywhere. 15,000 first printing.
Author: Wendy Fischman
Publisher: MIT Press
ISBN: 0262046539
Category : Education
Languages : en
Pages : 406
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Book Description
Why higher education in the United States has lost its way, and how universities and colleges can focus sharply on their core mission. For The Real World of College, Wendy Fischman and Howard Gardner analyzed in-depth interviews with more than 2,000 students, alumni, faculty, administrators, parents, trustees, and others, which were conducted at ten institutions ranging from highly selective liberal arts colleges to less-selective state schools. What they found challenged characterizations in the media: students are not preoccupied by political correctness, free speech, or even the cost of college. They are most concerned about their GPA and their resumes; they see jobs and earning potential as more important than learning. Many say they face mental health challenges, fear that they don’t belong, and feel a deep sense of alienation. Given this daily reality for students, has higher education lost its way? Fischman and Gardner contend that US universities and colleges must focus sharply on their core educational mission. Fischman and Gardner, both recognized authorities on education and learning, argue that higher education in the United States has lost sight of its principal reason for existing: not vocational training, not the provision of campus amenities, but to increase what Fischman and Gardner call “higher education capital”—to help students think well and broadly, express themselves clearly, explore new areas, and be open to possible transformations. Fischman and Gardner offer cogent recommendations for how every college can become a community of learners who are open to change as thinkers, citizens, and human beings.
Author: Richard Arum
Publisher: University of Chicago Press
ISBN: 0226028577
Category : Education
Languages : en
Pages : 272
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Book Description
In spite of soaring tuition costs, more and more students go to college every year. A bachelor’s degree is now required for entry into a growing number of professions. And some parents begin planning for the expense of sending their kids to college when they’re born. Almost everyone strives to go, but almost no one asks the fundamental question posed by Academically Adrift: are undergraduates really learning anything once they get there? For a large proportion of students, Richard Arum and Josipa Roksa’s answer to that question is a definitive no. Their extensive research draws on survey responses, transcript data, and, for the first time, the state-of-the-art Collegiate Learning Assessment, a standardized test administered to students in their first semester and then again at the end of their second year. According to their analysis of more than 2,300 undergraduates at twenty-four institutions, 45 percent of these students demonstrate no significant improvement in a range of skills—including critical thinking, complex reasoning, and writing—during their first two years of college. As troubling as their findings are, Arum and Roksa argue that for many faculty and administrators they will come as no surprise—instead, they are the expected result of a student body distracted by socializing or working and an institutional culture that puts undergraduate learning close to the bottom of the priority list. Academically Adrift holds sobering lessons for students, faculty, administrators, policy makers, and parents—all of whom are implicated in promoting or at least ignoring contemporary campus culture. Higher education faces crises on a number of fronts, but Arum and Roksa’s report that colleges are failing at their most basic mission will demand the attention of us all.
Author: United States. Office of Education. Library Services Branch
Publisher:
ISBN:
Category : Education, Higher
Languages : en
Pages : 166
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Book Description
Author: Heath Boice-Pardee
Publisher:
ISBN: 9781948658034
Category : Electronic books
Languages : en
Pages : 198
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Book Description
Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops. In this guide, our authors will walk you through: Core service competencies Strategies for supporting frontline staff in enhancing customer service Examples of customer service scripts for dialogue, phone, voicemail, and email Detailed guidelines for creating physical environments on campus that facilitate better service Worksheets and tools for auditing policies and practices that impact customer service Tips for cultivating faculty and staff buy-in Examples of exemplary customer service initiatives at other colleges and universities REVIEWS "Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates "In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology "How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University "This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University "This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick
