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Author: Robert Solomon
Publisher: John Wiley & Sons
ISBN: 111922828X
Category : Business & Economics
Languages : en
Pages : 191
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Book Description
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Author: Robert Solomon
Publisher: John Wiley & Sons
ISBN: 111922828X
Category : Business & Economics
Languages : en
Pages : 191
Get Book Here
Book Description
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Author: Rui Maximo
Publisher: Apress
ISBN: 1430202491
Category : Computers
Languages : en
Pages : 387
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Book Description
Live Communications Server (LCS) is a recent release in Microsoft’s core server suite that enables unified communications across an office through a variety of devices, including phones, web conferences, and the Internet. This book provides straightforward technical information that only those with detailed knowledge of the problems customers have experienced in deploying and managing Live Communications Server can provide. The book is practical, guided, and comprehensive. It is written by a freelance LCS expert and a Microsoft product manager on the LCS team.
Author: Mark A. Robertson
Publisher: American Bar Association
ISBN: 9781604421286
Category : Law
Languages : en
Pages : 212
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Book Description
This newly revised third edition of the highly acclaimed Winning Alternatives to the Billable Hour: Strategies that Work, provides you with tools you can use in your practice to implement and evaluate alternative billing methods, including real case studies of lawyers and firms successfully using alternative billing to deliver value to both the client and the lawyer.
Author: American Institute of Architects
Publisher: John Wiley & Sons
ISBN: 111817416X
Category : Architecture
Languages : en
Pages : 1483
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Book Description
Architects must be proficient in a variety of business practices to contribute to, manage, or launch a successful firm. They are responsible for the same kind of legal, financial, marketing, management, and administrative activities as any other professional. Within these broad categories, however, there are many details, including professional standards and documents, that are unique to the profession of architecture.
Author: Gerard Assey
Publisher: Gerard Assey
ISBN:
Category : Business & Economics
Languages : en
Pages : 154
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Book Description
In ‘The Power of Value Selling’ discover the transformative approach to sales that will revolutionize your success. This book delves deep into the art of selling from the customer's perspective, emphasizing the importance of understanding their needs and delivering value that goes beyond price. Whether you're a seasoned sales professional or new to the field, this guide offers invaluable insights, actionable strategies, and real-world examples to help you excel in today's competitive market. Learn how to build trust, uncover customer’s need & pains, deliver value, negotiate win-win outcomes, and uncover up-selling and cross-selling opportunities that add value and enhance your customer relationships. With practical tips and a step-by-step action plan, ‘The Power of Value Selling’ is your key to unlocking greater sales success and achieving long-term customer loyalty.
Author: James A. Calloway
Publisher: American Bar Association
ISBN: 9781590311172
Category : Law
Languages : en
Pages : 322
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Book Description
This practical book details the economic and client service advantages of alternative law firm billing methods, the various billing methods currently available and how to select and implement the right alernative billing method for law firms of all sizes.
Author: Ivan S. Macdonald
Publisher:
ISBN:
Category : Architecture
Languages : en
Pages : 514
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Book Description
Author: Naresh Gupta
Publisher: Artech House
ISBN: 1608075796
Category : Computers
Languages : en
Pages : 424
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Book Description
"Bluetooth Low Energy (LE) is one of the latest enhancements to Bluetooth technology and, as the name suggests, it is aimed at ultra low power devices, such as heart rate monitors, thermometers, and sensors. Due to very low power consumption, devices compliant with this standard can operate for several years on coin cell batteries without the need for recharging. This cutting-edge book helps you understand the whats, whys, and hows of Bluetooth LE. It includes a broad view of the technology, identifies the various building blocks, and explains how they come together. You also find discussions on Bluetooth basics, providing the background information needed to master Bluetooth LE"--Back cover.
Author: Graziella Moschino
Publisher: Key Editore
ISBN: 8827906037
Category : Law
Languages : en
Pages : 151
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Book Description
Personal uniqueness can make entrepreneurs and freelancers stand out when they struggle in an increasingly overcrowded market. Communication and relationships can be strategically leveraged for entrepreneurial success. Mastermind Community groups seek to affirm and recover the art of conversation to build effective relationships
Author: Russell Dyer
Publisher: "O'Reilly Media, Inc."
ISBN: 0596514336
Category : Computers
Languages : en
Pages : 564
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Book Description
Completely revised for the latest version of the MySQL database, this book is a comprehensive reference to system commands and programming information, including the new features for version 5.1.
