Monthly Catalog of United States Government Publications PDF Download
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Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 984
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Book Description
Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 984
Get Book Here
Book Description
Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 844
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Book Description
Author: U S Government Accountability Office (G
Publisher: BiblioGov
ISBN: 9781289096366
Category :
Languages : en
Pages : 64
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Book Description
The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars. The Comptroller General of the United States is the leader of the GAO, and is appointed to a 15-year term by the U.S. President. The GAO wants to support Congress, while at the same time doing right by the citizens of the United States. They audit, investigate, perform analyses, issue legal decisions and report anything that the government is doing. This is one of their reports.
Author: United States Accounting Office (GAO)
Publisher: Createspace Independent Publishing Platform
ISBN: 9781719164085
Category :
Languages : en
Pages : 60
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Book Description
VA Health Care: Variabilities in Outpatient Care Eligibility and Rationing Decisions
Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Medical care surveys
Languages : en
Pages : 60
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Book Description
Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Conflict of interest
Languages : en
Pages : 16
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Book Description
Author: Stephen C Pelletiere
Publisher: DIANE Publishing
ISBN: 9780788102165
Category : History
Languages : en
Pages : 56
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Book Description
Determines how VA determines veterans' eligibility for outpatient care & (2) rations such care when resources are insufficient to serve all eligible veterans. Charts & tables.
Author: United States Government Accountability Office
Publisher:
ISBN: 9781482051148
Category :
Languages : en
Pages : 50
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Book Description
Outpatient medical appointment wait times reported by the Veterans Health Administration (VHA), within the Department of Veterans Affairs (VA), are unreliable. Wait times for outpatient medical appointments--referred to as medical appointments--are calculated as the number of days elapsed from the desired date, which is defined as the date on which the patient or health care provider wants the patient to be seen. The reliability of reported wait time performance measures is dependent on the consistency with which schedulers record the desired date in the scheduling system in accordance with VHA's scheduling policy. However, VHA's scheduling policy and training documents for recording desired date are unclear and do not ensure consistent use of the desired date. Some schedulers at Veterans Affairs medical centers (VAMC) that GAO visited did not record the desired date correctly. For example, three schedulers changed the desired date based on appointment availability; this would have resulted in a reported wait time that was shorter than the patient actually experienced. VHA officials acknowledged limitations of measuring wait times based on desired date, and described additional information used to monitor veterans' access to medical appointments, including patient satisfaction survey results. Without reliable measurement of how long patients are waiting for medical appointments, however, VHA is less equipped to identify areas that need improvement and mitigate problems that contribute to wait times.While visiting VAMCs, GAO also found inconsistent implementation of VHA's scheduling policy that impedes VAMCs from scheduling timely medical appointments. For example, four clinics across three VAMCs did not use the electronic wait list to track new patients that needed medical appointments as required by VHA scheduling policy, putting these clinics at risk for losing track of these patients. Furthermore, VAMCs' oversight of compliance with VHA's scheduling policy, such as ensuring the completion of required scheduler training, was inconsistent across facilities. VAMCs also described other problems with scheduling timely medical appointments, including VHA's outdated and inefficient scheduling system, gaps in scheduler and provider staffing, and issues with telephone access. For example, officials at all VAMCs GAO visited reported that high call volumes and a lack of staff dedicated to answering the telephones impede scheduling of timely medical appointments. In January 2012, VHA distributed telephone access best practices that, if implemented, could help improve telephone access to clinical care.VHA is implementing a number of initiatives to improve veterans' access to medical appointments such as expanded use of technology to interact with patients and provide care, which includes the use of secure messaging between patients and their health care providers. VHA also is piloting a new initiative to provide health care services through contracts with community providers that aims to reduce travel and wait times for veterans who are unable to receive certain types of care within VHA in a timely way.
