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Author: Saqib Saeed
Publisher: Springer
ISBN: 3319594427
Category : Computers
Languages : en
Pages : 258
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Book Description
This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.
Author: Saqib Saeed
Publisher: Springer
ISBN: 3319594427
Category : Computers
Languages : en
Pages : 258
Get Book Here
Book Description
This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.
Author: Saeed, Saqib
Publisher: IGI Global
ISBN: 1466636416
Category : Political Science
Languages : en
Pages : 404
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Book Description
As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices. Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.
Author: Reddick, Christopher G.
Publisher: IGI Global
ISBN: 1605662836
Category : Computers
Languages : en
Pages : 1074
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Book Description
"This book provides examinations of the adoption and impact of e-government"--Provided by publisher.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264059415
Category :
Languages : en
Pages : 242
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Book Description
The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.
Author: Juliane Jarke
Publisher: Springer Nature
ISBN: 3030528731
Category : Law
Languages : en
Pages : 241
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Book Description
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
Author: Vishanth Weerakkody
Publisher:
ISBN: 9781466617780
Category : Internet in public administration
Languages : en
Pages : 427
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Book Description
"This book contains original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world"--Provided by publisher.
Author: Reddick, Christopher G.
Publisher: IGI Global
ISBN: 1615209328
Category : Computers
Languages : en
Pages : 552
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Book Description
"This book examines the role that citizens play in the development of electronic government or e-government,specifically focusing on the impact of e-government and citizens, exploring issues of policy and management in government"--Provided by publisher.
Author: Victor Odumuyiwa
Publisher: Springer
ISBN: 3319988271
Category : Computers
Languages : en
Pages : 387
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Book Description
This book constitutes the thoroughly refereed proceedings of the 9th International Conference on e-Infrastructure and e-Services for Developing Countries, AFRICOMM 2017, held in Lagos, Nigeria, in December 2017. The 19 full papers, 12 short papers and 5 workshop papers were carefully selected from 81 submissions. The papers were presented in eight sessions: e-government, network and load management, digital inclusion, knowledge extraction, representation and sharing, networks and communications, ICT applications for development, decision support, e-business and e-services, internet measurement.
Author: Collective of authors
Publisher: MAC Prague consulting
ISBN: 8090544282
Category : Political Science
Languages : en
Pages : 611
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Book Description
Conference proceedings - Multidisciplinary Academic Conference on Economics, Management and Marketing in Prague 2014 (MAC-EMM 2014)
Author: Paul G. Nixon
Publisher: Routledge
ISBN: 1134143745
Category : Political Science
Languages : en
Pages : 311
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Book Description
This book traces the development of e-government and its applications across Europe, exploring the effects of information and communication technology (ICTs) upon political action and processes. Explores a range of concepts and topics underpinning e-government in Europe: the degree to which e-government translates into genuine reform of government and public administration the dual role of the EU as both a provider of e-government through its own internal activities and also as a facilitator or aggregator in the way it seeks to engender change and promote its ethos in member states across the EU cyberterrorism and its use both by terrorists and governments to pursue political agendas. Featuring in-depth case studies on the progress of e-government in the UK, France, Germany, Denmark, The Netherlands, Portugal, Greece, Slovenia, Hungary, and Estonia. These case studies address the above issues, whilst at the same time highlighting commonality and diversity in practice and the paradox between top-down strategies and the effort to engage wider civil participation via e-government. e-Government in Europe will be of interest to students and scholars of public policy, politics, media and communication studies, computing and information and communications technologies and European studies.
