Validating a Best Practice

Validating a Best Practice PDF Author: Yves Van Nuland
Publisher: CRC Press
ISBN: 1000091007
Category : Business & Economics
Languages : en
Pages : 202

Get Book Here

Book Description
Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.

Validating a Best Practice

Validating a Best Practice PDF Author: Yves Van Nuland
Publisher: CRC Press
ISBN: 1000091007
Category : Business & Economics
Languages : en
Pages : 202

Get Book Here

Book Description
Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.

Summary: Best Practices

Summary: Best Practices PDF Author: BusinessNews Publishing,
Publisher: Primento
ISBN: 280622280X
Category : Business & Economics
Languages : en
Pages : 29

Get Book Here

Book Description
The must-read summary of Robert Hiebeler, Thomas Kelly and Charles Ketteman's book: "Best Practices: Building Your Business With Customer-Focused Solutions". This complete summary of the ideas from Robert Hiebeler, Thomas Kelly and Charles Ketteman's book "Best Practices" shows a research project to identify specifically what world-class companies do better than anyone else. Six business processes were identified and labeled ''best practices" because they represent the optimum way for companies to achieve extraordinary results. Taken together, these six business processes combine in a total commitment to and focus on the customer. Best-practice companies vigorously attempt to understand markets, form close associations with customers, design, market and deliver products that customers want. In the process, best-practice companies provide unequaled levels of service to their customers. When everything in the company is focused on learning and responding to what the customer wants, world-class performance can be achieved. Added-value of this summary: • Save time • Understand the key concepts • Increase your business knowledge To learn more, read "Best Practices" and learn from the best companies.

Complaints and litigation

Complaints and litigation PDF Author: Great Britain: Parliament: House of Commons: Health Committee
Publisher: The Stationery Office
ISBN: 9780215560339
Category : Political Science
Languages : en
Pages : 194

Get Book Here

Book Description
Additional written evidence is contained in Volume 3, available on the Committee website at www.parliament.uk/healthcom

 PDF Author:
Publisher: Oxford University Press
ISBN: 0198837275
Category :
Languages : en
Pages : 333

Get Book Here

Book Description


Best Practices in Customer Service

Best Practices in Customer Service PDF Author: John A. Woods
Publisher: AMACOM Div American Mgmt Assn
ISBN: 9780814415795
Category : Consumers' leagues
Languages : en
Pages : 436

Get Book Here

Book Description


Save the Cat!

Save the Cat! PDF Author: Blake Snyder
Publisher:
ISBN: 9781615931712
Category : Performing Arts
Languages : en
Pages : 0

Get Book Here

Book Description
This ultimate insider's guide reveals the secrets that none dare admit, told by a show biz veteran who's proven that you can sell your script if you can save the cat!

Advances in Chance Discovery

Advances in Chance Discovery PDF Author: Yukio Ohsawa
Publisher: Springer
ISBN: 3642301142
Category : Technology & Engineering
Languages : en
Pages : 250

Get Book Here

Book Description
Since year 2000, scientists on artificial and natural intelligences started to study chance discovery - methods for discovering events/situations that significantly affect decision making. Partially because the editors Ohsawa and Abe are teaching at schools of Engineering and of Literature with sharing the interest in chance discovery, this book reflects interdisciplinary aspects of progress: First, as an interdisciplinary melting pot of cognitive science, computational intelligence, data mining/visualization, collective intelligence, ... etc, chance discovery came to reach new application domains e.g. health care, aircraft control, energy plant, management of technologies, product designs, innovations, marketing, finance etc. Second, basic technologies and sciences including sensor technologies, medical sciences, communication technologies etc. joined this field and interacted with cognitive/computational scientists in workshops on chance discovery, to obtain breakthroughs by stimulating each other. Third, “time” came to be introduced explicitly as a significant variable ruling causalities - background situations causing chances and chances causing impacts on events and actions of humans in the future. Readers may urge us to list the fourth, fifth, sixth, ... but let us stop here and open this book.

United States Government Information for Business

United States Government Information for Business PDF Author:
Publisher:
ISBN:
Category : Business
Languages : en
Pages : 24

Get Book Here

Book Description


Towards Sustainable Aviation

Towards Sustainable Aviation PDF Author: Paul Upham
Publisher: Routledge
ISBN: 1136551255
Category : Political Science
Languages : en
Pages : 268

Get Book Here

Book Description
Aviation is integral to the global economy but it is also one of the main obstacles to environmentally sustainable development. It is one of the world's fastest growing - and most polluting - industries. What can be done to retain the economic and other benefits it brings, without the associated pollution, noise, congestion and loss of countryside? In this volume, industry, policy and research experts examine how to address the problems, and what it would take to achieve genuinely sustainable aviation - looking at technological, policy and demand-management options. Without far-reaching changes the problems caused by aviation can only multiply and worsen. This work seeks to take an important step in diagnosing the problems and in pointing towards their solutions.

Business Reference Catalog

Business Reference Catalog PDF Author:
Publisher:
ISBN:
Category : Business
Languages : en
Pages : 24

Get Book Here

Book Description