University Management Education and Research - a Developing Crisis PDF Download
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Author: Social Sciences and Humanities Research Council of Canada
Publisher:
ISBN:
Category : Business
Languages : en
Pages :
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Book Description
Author: Social Sciences and Humanities Research Council of Canada
Publisher:
ISBN:
Category : Business
Languages : en
Pages :
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Book Description
Author: Ralph A Gigliotti
Publisher: Rutgers University Press
ISBN: 197880184X
Category : Education
Languages : en
Pages : 191
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Book Description
There was a time when crises on college and university campuses were relatively rare. Much has changed, and it has changed quite rapidly. Rather than being isolated incidents requiring the sole attention of presidents, chancellors, or communication professionals, the proliferation of crises across campuses means that crisis leadership has now become fundamental to the work of university personnel across levels, disciplines, and institutions. Drawing upon the findings of forty interviews with senior leaders from ten major research universities across the United States and a content analysis of over one thousand articles from a variety of news outlets, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education. The perspectives offered in this book remind us that it is in the chaos and uncertainty of crisis that leadership becomes most visible and most critical.
Author: Eugene L. Zdziarski
Publisher: John Wiley & Sons
ISBN: 0787978744
Category : Education
Languages : en
Pages : 393
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Book Description
A practical, hands-on resource that is filled with examples,samples, forms, and checklists, Campus Crisis Managementwill help administrators evaluate, revise, or establish acomprehensive crisis management plan appropriate for theirinstitution. Campus Crisis Management contains the must-haveinformation on crisis management and · Explains how todevelop a comprehensive crisis management system · Identifies thedifferent types of crises using the Crisis Matrix · Examines thestructure, operation, and training of a crisis team · Presents acomprehensive approach for developing a campus crisis managementplan · Exploresstrategies for working with the media · Tells how towork with outside agencies · Includesinformation on critical incident stress management
Author: Consultative Group on Research and Graduate Education in Business, Management, and Administrative Studies
Publisher:
ISBN:
Category : Universities and colleges
Languages : en
Pages : 81
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Book Description
Author: Gretchen M. Bataille
Publisher: Taylor & Francis
ISBN: 1000981339
Category : Education
Languages : en
Pages : 233
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Book Description
Crises are no strangers on campuses—whether the deaths of students, severe weather events, athletic wrongdoing, crime, or student or employee malfeasance. How leaders respond can save lives, strengthen the institution, and comfort the community—or compromise reputations and result in scandal.Risk management and readiness are not often at the top of the list of what presidents and their boards must do, but in a time of ongoing change, instantaneous communication, and media scrutiny, they risk their jobs and their institutional reputation if they do not heed the messages conveyed in this book. Gretchen Bataille and Diana Cordova, with extensive and varied experiences that include a university presidency, directing senior leadership programs, and counseling presidents and senior administrators faced with critical campus events – together with 22 presidents, seasoned leaders in higher education, and media experts – provide forthright, firsthand advice on preparing for and managing a crisis, as well on handling the emotional, and often long-term, toll that can result from dramatic events on campus. Through the examples of those who have successfully managed crises, this book provides expert insights and guidance on preparedness, assigning roles and responsibilities, and planning for contingencies ahead of time so that, in the moment, when there is pressure for immediate response that will be scrutinized by the media, by the public, and by the local constituencies, leaders can act with confidence.The contributors emphasize the crucial importance of ethical behavior, the need for clear protocols for how all employees should handle problematic issues, and the need for mechanisms that allow employees and students to report problems without fear of retribution. Creating an atmosphere of transparency, accountability, and ethical behavior isn’t something a leader does when a scandal strikes to protect a reputation; it’s what leaders must do to reinforce their good name every day.For senior leaders and board members not in the throes of managing a crisis, this book outlines what needs to be done to be prepared and offers extensive resources for further reading.
Author: Simon R. Barker
Publisher: JHU Press
ISBN: 142144268X
Category : Education
Languages : en
Pages : 186
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Book Description
A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.
Author: Social Sciences and Humanities Research Council of Canada. Consultative Group on Research and Graduate Education in Business, Management and Administrative Studies
Publisher:
ISBN:
Category : Management
Languages : en
Pages : 81
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Book Description
Author: Conseil de recherches en sciences humaines du Canada. Consultative group on research and graduate education in business, management and administrative studies
Publisher:
ISBN:
Category :
Languages : en
Pages : 81
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Book Description
Author: Consultative Group on Research and Graduate Education in Business, Management, and Administrative Studies
Publisher:
ISBN:
Category : Management
Languages : en
Pages : 57
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Book Description
Author: Mark A. Smylie
Publisher: Corwin Press
ISBN: 1071852744
Category : Education
Languages : en
Pages : 121
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Book Description
This book presents 40 real stories, from a wide range of schools and settings during many types of crises, that demonstrate how caring school leadership adopted caring people-first strategies. An introduction to what crisis and caring school leadership means, helpful lists to guide caring leadership practices, a review of current crisis management literature, and questions, reflection, and prompts to engage with story learnings are provided.
