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Author: Steen Vallentin
Publisher: Taylor & Francis
ISBN: 0429774974
Category : Business & Economics
Languages : en
Pages : 148
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Book Description
Trust, Power and Public Sector Leadership: A Relational Approach provides a critical theoretical treatment of trust in the realm of public management and governance. The public trust agenda is an antidote to rampant bureaucratic control and, in particular, the marketization and instrumentalization associated with New Public Management. The book approaches trust from a relational perspective that draws on insights from trust research, modern sociology and organization and management theory, while lending support to developments in New Public Governance. It provides a theoretical framework that distinguishes between institutional, economic, moral and relational trust and shows how a relational perspective is able to incorporate insights from the other paradigms in an inclusive approach to trust processes. Apart from providing a theoretical reading of the workings of trust in public organizations, the book addresses how trust relates to power and control along with notions of debureaucratization, post-bureaucratic organization and post-heroic leadership. It also shows how the trust agenda, in theory and practice, is related to social capital and thus efforts to strengthen social relations and collaboration in and around public organizations. Speaking of practice, the book takes its empirical point of departure in the Danish public sector. However, the aim of the book is not to promote the High trust Danish case as a benchmark or best practice. The aim is to theorize and help make sense of this particular experience by applying general theory to it and extracting general insights – with broader application – from its particular manifestations and outcomes. There is a need for more elaborate theorizing about trust and power in a public sector setting, and the Danish experience is useful as a starting point for this ambition.
Author: Steen Vallentin
Publisher: Taylor & Francis
ISBN: 0429774974
Category : Business & Economics
Languages : en
Pages : 148
Get Book Here
Book Description
Trust, Power and Public Sector Leadership: A Relational Approach provides a critical theoretical treatment of trust in the realm of public management and governance. The public trust agenda is an antidote to rampant bureaucratic control and, in particular, the marketization and instrumentalization associated with New Public Management. The book approaches trust from a relational perspective that draws on insights from trust research, modern sociology and organization and management theory, while lending support to developments in New Public Governance. It provides a theoretical framework that distinguishes between institutional, economic, moral and relational trust and shows how a relational perspective is able to incorporate insights from the other paradigms in an inclusive approach to trust processes. Apart from providing a theoretical reading of the workings of trust in public organizations, the book addresses how trust relates to power and control along with notions of debureaucratization, post-bureaucratic organization and post-heroic leadership. It also shows how the trust agenda, in theory and practice, is related to social capital and thus efforts to strengthen social relations and collaboration in and around public organizations. Speaking of practice, the book takes its empirical point of departure in the Danish public sector. However, the aim of the book is not to promote the High trust Danish case as a benchmark or best practice. The aim is to theorize and help make sense of this particular experience by applying general theory to it and extracting general insights – with broader application – from its particular manifestations and outcomes. There is a need for more elaborate theorizing about trust and power in a public sector setting, and the Danish experience is useful as a starting point for this ambition.
Author: Clea Bourne
Publisher: Taylor & Francis
ISBN: 1317963954
Category : Business & Economics
Languages : en
Pages : 172
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Book Description
The public relations profession positions itself as expert in building trust throughout global markets, particularly after crisis strikes. Successive crises have tainted financial markets in recent years. Calls to restore trust in finance have been particularly pressing, given trust’s crucial role as lubricant in global financial engines. Nonetheless, years after the global financial crisis, trust in financial markets remains both tenuous and controversial. This book explores PR in financial markets, posing a fundamental question about PR professionals as would-be ‘trust strategists’. If PR promotes its expertise in building and restoring trust, how can it ignore its potential role in losing trust in the first place? Drawing on examples from state finance, international lending agencies, trade bodies, financial institutions and consumer groups in mature and emerging financial centres, this book explores the wide-ranging role of PR in financial markets, including: State finance and debt capital markets Investor relations, M&A and IPOs Corporate communications for financial institutions Product promotion and consumer finance Financial trade associations and lobbying Consumerism and financial activism. Far reaching and challenging, this innovative book will be essential reading for researchers, advanced students and professionals in PR, communication and finance.
Author: Sandra J. Sucher
Publisher: PublicAffairs
ISBN: 1541756665
Category : Business & Economics
Languages : en
Pages : 304
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Book Description
A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.
Author: Harald Askeland
Publisher: Springer Nature
ISBN: 3030377482
Category : Business & Economics
Languages : en
Pages : 297
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Book Description
At the core of institutional theories, ‘values’ is a central term and figures in most definitions; however it remains understudied and under-explored. The editors of this open access book identify a resurgence of interest in the values-construct which underpins discussions of identity, ‘ethos’ and the purpose/nature of public and civic welfare provision. Considering the importance of values and values work to social, material and symbolic work in organizations, individual chapters explore values work as performed in organizations and by leaders. Focusing on practices of values work, the book applies and combines different theoretical lenses exemplified by the integration of institutional perspectives with micro-level perspectives and approaches.
Author: Jared D. Harris
Publisher: Cambridge University Press
ISBN: 9781107650206
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Public trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward, by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to address trust challenges and repair trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics.
Author: Mariusz Sołtysik
Publisher: Taylor & Francis
ISBN: 1000946843
Category : Business & Economics
Languages : en
Pages : 212
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Book Description
The main challenge related to the development of artificial intelligence (AI) is to establish harmonious human-AI relations, necessary for the proper use of its potential. AI will eventually transform many businesses and industries; its pace of development is influenced by the lack of trust on the part of society. AI autonomous decision-making is still in its infancy, but use cases are evolving at an ever-faster pace. Over time, AI will be responsible for making more decisions, and those decisions will be of greater importance. The monograph aims to comprehensively describe AI technology in three aspects: organizational, psychological, and technological in the context of the increasingly bold use of this technology in management. Recognizing the differences between trust in people and AI agents and identifying the key psychological factors that determine the development of trust in AI is crucial for the development of modern Industry 4.0 organizations. So far, little is known about trust in human-AI relationships and almost nothing about the psychological mechanisms involved. The monograph will contribute to a better understanding of how trust is built between people and AI agents, what makes AI agents trustworthy, and how their morality is assessed. It will therefore be of interest to researchers, academics, practitioners, and advanced students with an interest in trust research, management of technology and innovation, and organizational management.
Author: Joanna Paliszkiewicz
Publisher: Taylor & Francis
ISBN: 1000968898
Category : Business & Economics
Languages : en
Pages : 228
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Book Description
Trust in communication and leadership is the key to success in business. This book presents and discusses the main issues and challenges posed by communication, leadership, and trust. The first part of the book describes the communication and trust issues, the second part presents the role of trust in leadership, and the third part describes different examples of implementing trust to organizations. Readers will gain from this book theoretical and practical knowledge of communication, leadership, and trust; empirically validated practice regarding trust and its related concepts; and a novel approach for addressing this topic. This book can be used as a toolbox to improve understanding and opportunities related to building trust in organizations and will be especially valuable for students and researchers in the fields of leadership, organizational communication, business ethics, and trust research.
Author: Philipp Herold
Publisher: Routledge
ISBN: 1000023346
Category : Business & Economics
Languages : en
Pages : 173
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Book Description
In today’s world, we cooperate across legal and cultural systems in order to create value. However, this increases volatility, uncertainty, complexity, and ambiguity as challenges for societies, politics, and business. This has made governance a scarce resource. It thus is inevitable that we understand the means of governance available to us and are able to economize on them. Trends like the increasing role of product labels and a certification industry as well as political movements towards nationalism and conservatism may be seen as reaction to disappointments from excessive cooperation. To avoid failures of cooperation, governance is important – control through e.g. contracts is limited and in governance economics trust is widely advertised without much guidance on its preconditions or limits. This book draws on the rich insight from research on trust and control, and accommodates the key results for governance considerations in an institutional economics framework. It provides a view on the limits of cooperation from the required degree of governance, which can be achieved through extrinsic motivation or building on intrinsic motivation. Trust Control Economics thus inform a more realistic expectation about the net value added from cooperation by providing a balanced view including the cost of governance. It then becomes clear how complex cooperation is about ‘governance accretion’ where limited trustworthiness is substituted by control and these control instances need to be governed in turn. Trust, Control, and the Economics of Governance is a highly necessary development of institutional economics to reflect progress made in trust research and is a relevant addition for practitioners to better understand the role of trust in the governance of contemporary cooperation-structures. It will be of interest to researchers, academics, and students in the fields of economics and business management, institutional economics, and business ethics. Note that this work is the first of its kind that explicitly reflects on the societal realities, how these drive the assumption setting process, and how these assumptions influence the theory outcome.
Author: Katherine Dormandy
Publisher: Routledge
ISBN: 1351264869
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
Trust is fundamental to epistemology. It features as theoretical bedrock in a broad cross-section of areas including social epistemology, the epistemology of self-trust, feminist epistemology, and the philosophy of science. Yet epistemology has seen little systematic conversation with the rich literature on trust itself. This volume aims to promote and shape this conversation. It encourages epistemologists of all stripes to dig deeper into the fundamental epistemic roles played by trust, and it encourages philosophers of trust to explore the epistemological upshots and applications of their theories. The contributors explore such issues as the risks and necessity of trusting others for information, the value of doing so as opposed to relying on oneself, the mechanisms underlying trust’s strange ability to deliver knowledge, whether depending on others for information is compatible with epistemic responsibility, whether self-trust is an intellectual virtue, and the intimate relationship between epistemic trust and social power. This volume, in Routledge’s new series on trust research, will be a vital resource to academics and students not just of epistemology and trust, but also of moral psychology, political philosophy, the philosophy of science, and feminist philosophy – and to anyone else wanting to understand our vital yet vulnerable-making capacity to trust others and ourselves for information in a complex world.
Author: Baporikar, Neeta
Publisher: IGI Global
ISBN: 1668469677
Category : Business & Economics
Languages : en
Pages : 412
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Book Description
Proper implementation and the practice of governance in the public sector improve organizational performance through increased efficiency, productivity, quality, and innovation. Ultimately, governance helps organizations make better decisions, streamline processes, and reduce re-work, whilst also increasing integrity by bringing transparency and greater collaboration among stakeholders. Governance as a Catalyst for Public Sector Sustainability examines the concepts that have powerfully influenced development policy and investigates the role of governance in these institutions and how they have affected current development discourse. Covering topics such as public health sector sustainability, institutional participatory governance, and human resource information systems, this premier reference source is an excellent resource for government officials, policymakers, students and educators of higher education, librarians, researchers, and academicians.
