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Author: Norman Zalmon Shapiro
Publisher: RAND Corporation
ISBN:
Category : Business & Economics
Languages : en
Pages : 50
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Book Description
This report discusses some important general attributes of electronic mail and message systems, and the effects of those attributes on the quality and appropriateness of communication. The authors discuss the "etiquette" of sending and receiving electronic mail, drawing on personal observation of inappropriate or counterproductive uses of these systems. By presenting some initial guidelines, the authors attempt to accelerate the process by which social customs and behavior appropriate to electronic mail become established, and thereby to accelerate the effective use of such systems.
Author: Norman Zalmon Shapiro
Publisher: RAND Corporation
ISBN:
Category : Business & Economics
Languages : en
Pages : 50
Get Book Here
Book Description
This report discusses some important general attributes of electronic mail and message systems, and the effects of those attributes on the quality and appropriateness of communication. The authors discuss the "etiquette" of sending and receiving electronic mail, drawing on personal observation of inappropriate or counterproductive uses of these systems. By presenting some initial guidelines, the authors attempt to accelerate the process by which social customs and behavior appropriate to electronic mail become established, and thereby to accelerate the effective use of such systems.
Author: Naomi S. Baron
Publisher: Routledge
ISBN: 1134663072
Category : Language Arts & Disciplines
Languages : en
Pages : 559
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Book Description
In Alphabet to Email Naomi Baron takes us on a fascinating and often entertaining journey through the history of the English language, showing how technology - especially email - is gradually stripping language of its formality. Drawing together strands of thinking about writing, speech, pedagogy, technology, and globalization, Naomi Baron explores the ever-changing relationship between speech and writing and considers the implications of current language trends on the future of written English. Alphabet to Email will appeal to anyone who is curious about how the English language has changed over the centuries and where it might be going.
Author: Carmen Frehner
Publisher: Peter Lang
ISBN: 9783039114511
Category : Foreign Language Study
Languages : en
Pages : 308
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Book Description
Are email and SMS forms of writing or speech? This question cannot be answered easily because their registers are hybrid; they make use of both orality and literacy. This book offers an accurate placement of emails and text messages along the written/spoken continuum. Emails and text messages are also compared to letters and phone calls while a closer comparison of SMS and telegrams shows how far text messaging can be regarded as a renaissance of telegrams. Attention is further paid to multimedia messaging and questions concerning the proportion of image to text, picture categories as well as MMS dialogues are approached. The book finally comments on linguistic changes and deals with the German language community's concern with regard to the increasing use of Anglicisms.
Author: Esther Milne
Publisher: MIT Press
ISBN: 0262362767
Category : Computers
Languages : en
Pages : 331
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Book Description
An exploration of how email is experienced, understood, and materially structured as a practice spanning our everyday domestic and work lives. Despite its many obituaries, email is not dead. As a global mode of business and personal communication, email outstrips newer technologies of online interaction; it is deeply embedded in our everyday lives. And yet--perhaps because the ubiquity of email has obscured its study--this is the first scholarly book devoted to email as a key historical, social, and commercial site of digital communication in our everyday lives. In Email and the Everyday, Esther Milne examines how email is experienced, understood, and materially structured as a practice spanning the domestic and institutional spaces of daily life.
Author: Charles Ess
Publisher: SUNY Press
ISBN: 9780791428719
Category : Computers
Languages : en
Pages : 332
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Book Description
The rush to the Information Superhighway and the transition to an Information Age have enormous political, ethical, and religious consequences. The essays collected here develop both interdisciplinary and international perspectives on privacy, critical thinking and literacy, democratization, gender, religion, and the very nature of the revolution promised in cyberspace. These essays are essential reading for anyone who wants to better understand and reflect upon these events and issues.
Author:
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 354
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Book Description
Author: George E. Marcus
Publisher: University of Chicago Press
ISBN: 9780226504421
Category : Computers
Languages : en
Pages : 454
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Book Description
From the frontiers of cyberspace to Tibetans in exile, from computer bulletin boards to faxes, film, and videotape, the ongoing and often startling evolution of media continues to generate fresh new avenues for cultural criticism, political activism, and self-reflection. How is contemporary life affected by this stunning proliferation of information technologies? How does the Internet influence, and perhaps alter, users' experience of community and their sense of self? In what way are giant media conglomerates implicated in these far-reaching developments? Connected, the third volume in the groundbreaking and highly acclaimed Late Editions series, confronts these provocative questions through unique experiments with the interview format. It explores both the new pathways being forged through media and the predicaments of those struggling to find their way in the twilight of the twentieth century.
Author: Esther Milne
Publisher: Routledge
ISBN: 1135177473
Category : Antiques & Collectibles
Languages : en
Pages : 281
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Book Description
In this original study, Milne moves between close readings of letters, postcards and emails, and investigations of the material, technological infrastructures of these forms, to answer the question: How does presence function as an aesthetic and rhetorical strategy within networked communication practices? As her work reveals, the relation between old and new communication systems is more complex than allowed in much contemporary media theory. Although the correspondents of letters, postcards and emails are not, usually, present to one another as they write and read their exchanges, this does not necessarily inhibit affective communication. Indeed, this study demonstrates how physical absence may, in some instances, provide correspondents with intense intimacy and a spiritual, almost telepathic, sense of the other’s presence. While corresponding by letter, postcard or email, readers construe an imaginary, incorporeal body for their correspondents that, in turn, reworks their interlocutor’s self-presentation. In this regard the fantasy of presence reveals a key paradox of cultural communication, namely that material signifiers can be used to produce the experience of incorporeal presence.
Author: Sara Kiesler
Publisher: Cambridge University Press
ISBN: 9780521344319
Category : Computers
Languages : en
Pages : 276
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Book Description
In this book the authors examine the impact of computerization on faculty, staff, administrators, and students, and find that the new technology has social consequences - changes in patterns of attention, social contact, norms, and social structure.
Author: Karen Leland
Publisher: John Wiley & Sons
ISBN: 1118052730
Category : Business & Economics
Languages : en
Pages : 409
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Book Description
Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as help desks, call centers, and IT departments. Plus, it shows readers how to take stock of their customer service strengths and weaknesses, create useful customer surveys, and learn from the successes and failures of businesses just like theirs. Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent.
