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Author: Hugh C. H. Koch
Publisher:
ISBN:
Category : Health services administration
Languages : en
Pages : 132
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Book Description
The emergence of "total quality" as an approach to organising, sustaining and improving quality of service offers considerable potential benefits to the health service in the 1990s and beyond. TQM is an integral part of effective management, not an optional extra. It is a system which in general results in greater awareness of how performance in delivering health care can be explicitly measured against agreed standards to the satisfaction of both patients and "purchasers". TQM is a comprehensive approach, both cultural and technical, and must embrace all staff, all disciplines and all activities. This text offers a description of what TQM is, how the quality culture can be developed, what the contributory technical components are and the benefits which can accrue from implementing this important organisational initiative.
Author: Hugh C. H. Koch
Publisher:
ISBN:
Category : Health services administration
Languages : en
Pages : 132
Get Book Here
Book Description
The emergence of "total quality" as an approach to organising, sustaining and improving quality of service offers considerable potential benefits to the health service in the 1990s and beyond. TQM is an integral part of effective management, not an optional extra. It is a system which in general results in greater awareness of how performance in delivering health care can be explicitly measured against agreed standards to the satisfaction of both patients and "purchasers". TQM is a comprehensive approach, both cultural and technical, and must embrace all staff, all disciplines and all activities. This text offers a description of what TQM is, how the quality culture can be developed, what the contributory technical components are and the benefits which can accrue from implementing this important organisational initiative.
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309132967
Category : Medical
Languages : en
Pages : 359
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Book Description
Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.
Author: Ellen Marszalek-Gaucher
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 662
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Book Description
Total Quality Management (TQM) is considered by many to be the answer to the severe problems currently gripping the healthcare industry. Yet while much has been written about the theory of TQM, little is available on the specifics of applying this theory to health care practice. How does one begin? How can the organization be structured to support these approaches? How can the effectiveness of these efforts be evaluated?Sharing the lessons they've learned by implementing TQM strategies in their hospital since 1987, Ellen J. Gaucher and Richard J. Coffey offer practical guidance for building an organization that successfully employs TQM--one that utilizes the philosophy of continuous improvement in all business and clinical functions, employs teams for problem solving, and continually strives to meet and exceed customer needs. They provide comprehensive guidance for realizing broad-scale organizational change, showing how by applying this approach, they have been able to improve speed, efficiency, and cost-effectiveness throughout their organization.
Author: Balasubramanian Mahadevan
Publisher: Notion Press
ISBN:
Category : Medical
Languages : en
Pages : 134
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Book Description
"Total Quality Management in Health Care” explains the basic components of a TQM programme relevant to acute and priority health services. The material is presented in an accessible A4 format, with a strong use of visuals, including diagrams, checklists and questionnaires. It describes the basics of total quality management and how they apply to the health service. Total Quality Management (TQM) describes a management system where in a Healthcare Organization attains organizational advancement through a commitment to customer requirements. A Healthcare Organization meets those requirements when it empowers every employee in every department to maintain high standards and strive for continuous improvement
Author: Michael Chletsos
Publisher: Springer Nature
ISBN: 3030353702
Category : Education
Languages : en
Pages : 264
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Book Description
This book offers significant managerial and economic knowledge on hospitals, and will serve as a valuable tool for explaining complicated managerial and economical problems, and for facilitating decision-making processes. It bridges management and economic sciences - two complementary sciences that feed the process of making rational decisions. With particular reference to the education, the main aim of this book is to provide students of relevant schools and departments with the knowledge (managerial and economic) that will enable them to deal both efficiently and effectively with the real problems arising in a health care organization such as a hospital. In particular, by equipping students with appropriate managerial and economic knowledge, the aim is to give them a clear understanding of HOW to deal with the diverse and complex problems of hospitals while at the same time helping them to develop strategic approaches that will make hospitals more efficient and sustainable.
Author: A. F. Al-Assaf
Publisher: CRC Press
ISBN: 9780963403049
Category : Medical
Languages : en
Pages : 318
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Book Description
Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration. The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.
Author: John N. Morfaw
Publisher: University Press of America
ISBN: 0761847065
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
"Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes." "This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total --
Author: Akkucuk, Ulas
Publisher: IGI Global
ISBN: 1799846024
Category : Business & Economics
Languages : en
Pages : 409
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Book Description
Many fields are beginning to implement developing practices that prove to be more efficient and environmentally friendly compared to traditional practices. This holds true for the realm of business, as organizations are redesigning their operations through the incorporation of sustainable methods. Research is needed on the specific techniques companies are using to promote efficiency and improved effectiveness using sustainability. Handbook of Research on Sustainable Supply Chain Management for the Global Economy is an essential reference source that discusses the incorporation of sustainability in various facets of business management. Featuring research on topics such as disruptive logistics, production planning, and renewable energy sources, this book is ideally designed for researchers, practitioners, students, managers, policymakers, academicians, economists, scholars, and educators seeking coverage on sustainable practices in supply chains to ensure a cleaner environment.
Author: M. Rosita Schiller
Publisher: Jones & Bartlett Learning
ISBN: 9780834205512
Category : Hospitals
Languages : en
Pages : 394
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Book Description
Designed to help nutrition professionals build and sustain an effective total quality management program for nutrition services in hospitals, skilled nursing facilities, nursing homes, etc. Provides a discussion of quality assessment, monitoring, and evaluation. Includes background information on total quality management and its adaptation to health care settings and a discussion of departmental systems and tools for quality management. Deals with the quality monitoring and evaluation process, and offers suggestions for managing the quality process. Contains references and examples from dietetic practice.
Author: Faisal Talib
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
In recent years, there is an increasing interest in the healthcare industry to apply total quality management (TQM) principles and practices to improve customers' quality of service and care. The most influencing reason behind this is increased competitive market, advancement of medical technology, high quality healthcare service at reasonable costs, and proactive consumer culture. Therefore, the healthcare managers begin to find new ways to provide services to meet customers' requirement and TQM best fits to them as this concept had success in other service industries also. This paper highlights some of the current state-of-affairs of TQM implementation in the healthcare industry and presents a TQM implementation framework for them. This framework consists of five different stages or enablers which are integrated systematically to achieve preferred results. The paper concludes that this framework of TQM implementation can lead to a higher business performance of the healthcare industry as well as a higher employee, customer, and personnel satisfaction. Further, managerial implications, pre-requisite for implementing the framework, and scope for future research are also included in the end.
