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Author: Adrian Webster
Publisher: John Wiley & Sons
ISBN: 1119780896
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
TINY NOTICEABLE THINGS DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTION TNTs are Tiny Noticeable Things. People don’t need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someone’s first name and recalling how they prefer to take their coffee, to sending someone a handwritten ‘thank you’ note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference. In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level. Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle ‘human’ touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us. If you want to differentiate yourself, don’t overlook the TNTs! WARNING – THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS ‘I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say “I can’t believe there’s generosity on such a scale.” The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable people’s lives. That for me is what TNTs are all about.’ Nick Knowles – TV Presenter & Motivational Speaker
Author: Adrian Webster
Publisher: John Wiley & Sons
ISBN: 1119780896
Category : Business & Economics
Languages : en
Pages : 274
Get Book Here
Book Description
TINY NOTICEABLE THINGS DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTION TNTs are Tiny Noticeable Things. People don’t need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someone’s first name and recalling how they prefer to take their coffee, to sending someone a handwritten ‘thank you’ note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference. In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level. Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle ‘human’ touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us. If you want to differentiate yourself, don’t overlook the TNTs! WARNING – THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS ‘I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say “I can’t believe there’s generosity on such a scale.” The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable people’s lives. That for me is what TNTs are all about.’ Nick Knowles – TV Presenter & Motivational Speaker
Author: Adrian Webster
Publisher: Random House
ISBN: 0553815954
Category : Success in business
Languages : en
Pages : 130
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Book Description
A fresh and innovative route to business and personal success - Polar Bear Pirates contains a whole new universe of characters and terminology that everyone will instantly recognize and relate to. Polar Bear Pirates, highly focused, successful, fun-loving people who truly believe in life before death, are on a quest to reach Fat City. But as we follow the fortunes of these highly motivated bears, we see how they must fight off some pretty ruthless and often highly elusive enemies - enemies who are determined to block their paths and shatter their dreams... Here's a brief sketch of just some of these treacherous characters... Sinkers...the bitter losers who, as disciples of the pear shape, despise anyone else's success and derive immense pleasure from torpedoing it... Head treads...those who block anyone coming up the success ladder; they are devoid of talent, having only got where they are through brown nosing, knife throwing and luck! Neg ferrets...the pessimistic warriors of doom with insatiable appetites for other people's problems... Molasses Man.. the sweet but slow, well-meaning people who are burdened by the beliefs of others... Bloaters...boasting, lazy, obnoxious and tediously egotistical reptilian saddos who are absolutely full of it! Written in the tradition of the bestselling, Who Moved My Cheese, Polar Bear Pirates is a uniquely entertaining and often hilarious look at business and personal development. A 'game book' of questions, answers, traps and signposts, this book delivers powerful, inspirational messages as it helps you to unravel a series of complex motivational issues on your journey to personal and professional success.
Author: Paula Davis
Publisher: University of Pennsylvania Press
ISBN: 1613631499
Category : Business & Economics
Languages : en
Pages : 140
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Book Description
A first-of-its-kind, science-backed toolkit takes a holistic approach to burnout prevention by helping individuals, teams, and leaders build resilience and thrive at work. In Beating Burnout at Work, Paula Davis, founder of the Stress & Resilience Institute, provides a new framework to help organizations prevent employee burnout.
Author: Donna Cameron
Publisher: Simon and Schuster
ISBN: 1631524801
Category : Self-Help
Languages : en
Pages : 281
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Book Description
2020 New York City Big Book Awards Winner in Self-Help: Motivational 2020 14th Annual National Indie Excellence Award-Winner in Self-Help Motivational 2019 IPPY Gold Medal Winner: Self Help 2019 Nautilius Book Awards Gold Winner in Personal Growth & Self-Help 2019 Next Generation Indie Book Awards: Gold Medal Winner in Motivational 2019 Readers’ Favorite Awards: Gold Medal Winner in Nonfiction Self-Help 2019 Eric Hoffer Award Winner: Self-Help 2019 Independent Author Network Book of the Year Awards: First Place in Self-Help 2019 Chanticleer I & I Book Awards for Instruction and Insight Finalist 2019 International Book Awards: Finalist, Self-Help: General 2019 Nancy Pearl Best Book Award: Finalist in Memoir 2019 Eric Hoffer Montaigne Medal: Finalist 2019 Foreword Indies Finalist: Adult Nonfiction—Self-Help Kirkus Reviews Best Books of 2018 Being kind is something most of us do when it’s easy and when it suits us. Being kind when we don’t feel like it, or when all of our buttons are being pushed, is hard. But that’s also when it’s most needed; that’s when it can defuse anger and even violence, when it can restore civility in our personal and virtual interactions. Kindness has the power to profoundly change our relationships with other people and with ourselves. It can, in fact, change the world. In A Year of Living Kindly—using stories, observation, humor, and summaries of expert research—Donna Cameron shares her experience committing to 365 days of practicing kindness. She presents compelling research into the myriad benefits of kindness, including health, wealth, longevity, improved relationships, and personal and business success. She explores what a kind life entails, and what gets in the way of it. And she provides practical and experiential suggestions for how each of us can strengthen our kindness muscle so choosing a life of kindness becomes ever easier and more natural. An inspiring, practical guide that can help any reader make a commitment to kindness, A Year of Living Kindly shines a light on how we can create a better, safer, and more just world—and how you can be part of that transformation.
Author: Bob Marley
Publisher: Chronicle Books
ISBN: 145211983X
Category : Juvenile Fiction
Languages : en
Pages : 31
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Book Description
Bob Marley's songs are known the world over for their powerful message of love, peace, and harmony. Now a whole new generation can discover one of his most joyous songs in this reassuring picture book adaptation written by his daughter Cedella and exuberantly illustrated by Vanessa Brantley-Newton. This upbeat story reminds children that the sun will always come out after the rain and mistakes are easily forgiven with a hug. Every family will relate to this universal story of one boy who won't let anything get him down, as long as he has the help of three very special little birds. Including all the lyrics of the original song plus new verses, this cheerful book will bring a smile to faces of all ages—because every little thing's gonna be all right!
Author: Julian Barnes
Publisher: Vintage
ISBN: 0307957330
Category : Fiction
Languages : en
Pages : 158
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Book Description
BOOKER PRIZE WINNER • NATIONAL BESTSELLER • A novel that follows a middle-aged man as he contends with a past he never much thought about—until his closest childhood friends return with a vengeance: one of them from the grave, another maddeningly present. A novel so compelling that it begs to be read in a single setting, The Sense of an Ending has the psychological and emotional depth and sophistication of Henry James at his best, and is a stunning achievement in Julian Barnes's oeuvre. Tony Webster thought he left his past behind as he built a life for himself, and his career has provided him with a secure retirement and an amicable relationship with his ex-wife and daughter, who now has a family of her own. But when he is presented with a mysterious legacy, he is forced to revise his estimation of his own nature and place in the world.
Author: Stuart Holah
Publisher: John Wiley & Sons
ISBN: 0857089587
Category : Business & Economics
Languages : en
Pages : 228
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Book Description
“If you want to grow, start by making other people feel taller.” In Great People Make People Feel Great: How Leaders Elevate Teams With Cloud Nine Thinking, accomplished management coach and business veteran Adrian Webster and Stuart Holah set out an inspiring and practical collection of insights into how to unlock the full potential of yourself, colleagues, team members and collaborators. You’ll learn to elevate your workplace by shifting assumptions, and choosing new perspectives which generate better outcomes for managers, team members and entire businesses. You’ll discover the culture shift that’s possible when you give people permission to bring their undiluted selves to work and inspire them to get more out of themselves than they thought possible. The book will show you how to: Find clarity of meaning by simplifying goals and strategies so you focus on what’s most important Build effective teams and foster collaboration by understanding how to motivate people with diverse skills and strengths Celebrate failure for its rich learning opportunities, as well as building on the lessons of success Recognize the power of incremental small changes that add up to powerful transformations An essential handbook for leaders or would-be leaders in any size of organisation, Great People Make People Feel Great will benefit entrepreneurs and founders, as well as senior leadership and board members in established businesses. Each chapter takes a familiar aspect of leadership and examines it from a new angle to show that when we are prepared to ask why we often think and react automatically in certain situations, we can learn to ‘re-programme’ our thinking and consciously adopt more effective strategies.
Author: Tom Rees
Publisher: John Catt
ISBN: 1398384062
Category : Education
Languages : en
Pages : 236
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Book Description
Spanning the comprehensive perspective of self, school and system, this tour-de-force is both well-informed and uplifting whilst at the same time being full of practical advice and guidance, rooted in the author's front-line role leading a school. Tom Rees's depth of thinking and knowledge of leadership, and his ability to translate that into both a structure and tone that will be relevant to leaders in schools today, will resonate with leaders at levels. The book is brilliantly supplemented with the thoughts and views of colleagues spanning the whole educational spectrum, including: Sir David Carter, Clare Sealy, Daisy Christodoulou, MAT CEOs, Julia Kedwards, Stephen Tierney and Andrew Morrish, plus his very own actual dad!
Author: Paula Davis
Publisher: University of Pennsylvania Press
ISBN: 1613631111
Category : Business & Economics
Languages : en
Pages : 141
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Book Description
A first-of-its-kind, science-backed toolkit takes a holistic approach to burnout prevention by helping individuals, teams, and leaders build resilience and thrive at work. Burnout has become one of the most talked about workplace topics, and its impact is far-reaching. The 24/7 pace of work, constant demands, and scant resources can easily put busy professionals on a path to burnout, a cycle that has only accelerated during the COVID-19 pandemic. Burnout affects the health and well-being of the entire organization, yet most attempts to help focus on quick-fix strategies aimed at individuals. Something is missing. In Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience, Paula Davis, founder of the Stress & Resilience Institute, provides a new framework to help organizations prevent employee burnout. Davis's research-driven, fast-reading, and actionable book is the first of its kind to explore a new solution to the burnout problem at work: a comprehensive approach focused on building the resilience of teams of all sizes. Davis argues that teams, and their leaders, are uniquely positioned to create the type of cultures that are needed to prevent burnout. In Beating Burnout at Work, Davis shares stories from her work coaching, teaching, and training leaders and teams of all sizes, and she explores:How she navigated her own burnout as a lawyer, and how that led her to study burnout and launch a business with the aim of helping organizations and their employees become more resilient; How teams and leaders can utilize simple, science-backed strategies to create cultures that promote resilience and well-being and reduce burnout; How the Mayo Clinic, one of the most renowned medical centers in the world, has developed a powerful model to reduce burnout in its organization; How organizations dealing with high-stress challenges, including the US Army, work to increase resilience in a systemic way; andHow the German company trivago is piloting a new approach to work amid COVID-19 in order to increase team connection and resilience.Solving the burnout puzzle requires a systemic approach. In Beating Burnout at Work, Davis offers an actionable method to help leaders create cultures of well-being and resilience in their organizations.
Author: Hamilton Jordan
Publisher: Simon and Schuster
ISBN: 0743419200
Category : Biography & Autobiography
Languages : en
Pages : 282
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Book Description
Former White House chief of staff recounts his bouts with non-Hodgkins lymphoma, melanoma, and prostate cancer.
