The Roll-out of the Jobcentre Plus Office Network PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download The Roll-out of the Jobcentre Plus Office Network PDF full book. Access full book title The Roll-out of the Jobcentre Plus Office Network by Great Britain. Parliament. House of Commons. Committee of Public Accounts. Download full books in PDF and EPUB format.
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215523556
Category : Law
Languages : en
Pages : 40
Get Book Here
Book Description
Between 2002 and 2008 the Department for Work and Pension replaced over 1,500 jobcentres and social security offices across Great Britain with a network of just over 800 modernised Jobcentre Plus offices. The aim was to improve significantly the job-seeking experience and the delivery of benefits by providing a service similar to that offered by a bank or modern retailer. To achieve such a radical shift the Department merged the Employment Service and the Benefits Agency into a new integrated service Jobcentre Plus. This roll-out was one of the largest public sector construction programmes undertaken in the UK in recent years. Having learnt lessons from early difficulties, the project was successful in delivering nearly all the planned offices, while making savings against the original budget of £2.2 billion. The estate rationalisation generated savings of £135 million a year, and the Department estimates that the roll-out will ultimately lead to cumulative benefits of £6 billion. The successful delivery of the programme can be attributed to sound governance, intelligent use of existing guidance and external advice, strong support from the leadership of the organisation and, critically, the consistent senior management team. The successful implementation of the project has important lessons for other major government programmes.
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215523556
Category : Law
Languages : en
Pages : 40
Get Book Here
Book Description
Between 2002 and 2008 the Department for Work and Pension replaced over 1,500 jobcentres and social security offices across Great Britain with a network of just over 800 modernised Jobcentre Plus offices. The aim was to improve significantly the job-seeking experience and the delivery of benefits by providing a service similar to that offered by a bank or modern retailer. To achieve such a radical shift the Department merged the Employment Service and the Benefits Agency into a new integrated service Jobcentre Plus. This roll-out was one of the largest public sector construction programmes undertaken in the UK in recent years. Having learnt lessons from early difficulties, the project was successful in delivering nearly all the planned offices, while making savings against the original budget of £2.2 billion. The estate rationalisation generated savings of £135 million a year, and the Department estimates that the roll-out will ultimately lead to cumulative benefits of £6 billion. The successful delivery of the programme can be attributed to sound governance, intelligent use of existing guidance and external advice, strong support from the leadership of the organisation and, critically, the consistent senior management team. The successful implementation of the project has important lessons for other major government programmes.
Author: June Burnham
Publisher: Bloomsbury Publishing
ISBN: 1137272473
Category : Political Science
Languages : en
Pages : 320
Get Book Here
Book Description
From the 'Third Way' reforms of the 1990s to today's prospect of a post-bureaucracy era, the management of the UK's public services has been radically overhauled in recent decades. This important new text provides a complete introduction to the key themes and developments in public management and the changing relationship between governments, public service providers and the public. June Burnham and Sylvia Horton examine the key components of public management in the UK, including strategic management and the introduction of new performance management techniques as well as financial and human resources management. The book assesses how wider forces such as Europeanization, globalization and the global economic crisis have affected both the structure and role of the state and the way public services are managed. It also looks back to examine the transition from public administration to public management and considers how different ideologies have influenced and driven reform. Distinctively, the authors provide a full assessment of how devolution has affected public services across all parts of the UK. Providing an insightful and accessibly written introduction, this book will be ideal reading for all students of public management.
Author: Paul Joyce
Publisher: Routledge
ISBN: 1317337786
Category : Business & Economics
Languages : en
Pages : 275
Get Book Here
Book Description
In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are essential in helping the public sector to adapt and solve ‘wicked’ problems, and they are also integral to the reform and modernization of public governance. This new edition of Strategic Leadership in the Public Sector continues to provide insights into useful approaches and techniques for strategic leaders, looking at: what is expected of leaders competency frameworks leadership theories techniques and processes of strategic leadership leading strategic change the strategic state emerging leadership challenges. Replete with real-world case studies and examples, and including new material from the USA, Canada, Australia, Europe and India, plus an appendix with practical worksheets, the book gives students a truly international outlook on the subject and offers a clear understanding of the significance of leadership, strategic management and public services reform. This textbook represents essential reading for postgraduate students on public management degrees and aspiring or current public managers.
Author: Douglas J. Besharov
Publisher: Oxford University Press
ISBN: 0190241594
Category : Labor policy
Languages : en
Pages : 369
Get Book Here
Book Description
"For many decades, American liberals have pointed to Europe's social welfare systems as a model for the US. As Senator Bernie Sanders famously said: "I think we should look to countries like Denmark, like Sweden and Norway, and learn what they have accomplished for their working people" (Moody, 2016)"--
Author: Chris Holden
Publisher: Policy Press
ISBN: 1847428304
Category : Political Science
Languages : en
Pages : 346
Get Book Here
Book Description
This edition of Social Policy Review presents an extensive analysis of the coalition government's social policies and is essential reading for social policy academics and students and for anyone who is interested in the implications of government policy.
Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102952964
Category : Law
Languages : en
Pages : 92
Get Book Here
Book Description
The Home Office has been effective at raising the profile of domestic violence and alcohol related crime and encouraging local action to address these issues. Such action is likely to have made some contribution to the overall fall in levels of violent crime. It has not yet managed to address successfully barriers which are reducing the effectiveness of crime prevention activities at a local level and which have been raised in previous reports by the National Audit Office and the Committee of Public Accounts. However, the Home Office has made some progress in addressing these barriers. The persistence of these barriers means that good practice has not been extended from small initiatives, and Crime and Disorder Reduction Partnerships have not been able to take a long-term, strategic approach to tackling violent crime. There are a number of NAO recommendations.
Author: Paul Joyce
Publisher: Springer
ISBN: 1137336978
Category : Business & Economics
Languages : en
Pages : 397
Get Book Here
Book Description
Through contemporary case studies of strategic management at work in the US and Europe, this collection shows that it can no longer be seen as a discipline for long term decisions but has become a central feature of the public sector. Individual chapters offer insights into strategic management capabilities at the national and sub-national level.
Author: Great Britain. Parliament. House of Commons. Public Accounts Committee
Publisher: The Stationery Office
ISBN: 9780215525482
Category : Political Science
Languages : en
Pages : 40
Get Book Here
Book Description
The NAO report on this topic published as HCP 481, session 2007-08 (ISBN 9780102954159)
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215524928
Category : Business & Economics
Languages : en
Pages : 44
Get Book Here
Book Description
This is the 52nd report from the Committee of Public Accounts (HC 571, session 2007-08, ISBN 9780215524928), and it follows an NAO report (HC 342, session 2007-08, ISBN 9780102953114). It looks at protection of consumers through removal of price controls by regulators, examines the benefits of this decision to different groups of consumers and the challenges of regulating these markets. The regulators Ofcom, Ofgem and Postcomm have statutory objectives requiring them to protect consumers through the introduction of competition, where appropriate. Between 2002 and 2006, each removed retail price controls from the following: fixed line telephone provision; gas and electricity supply; special delivery postal services for business account users. Once price controls are removed, regulators rely on consumers to switch suppliers, so in theory rewarding companies who offer good service and competitive prices. For this to work, consumers need good information about the different suppliers, must be able to switch supplier easily, have confidence in the market to believe changing supplier will make a difference and, when necessary, obtain redress if the company behaves anti-competitively. Regulators need to ensure the competition is working effectively and that there is protection for vulnerable consumers, especially at a time of large increases in energy prices and telecoms prices above those of most countries.
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215525031
Category : Law
Languages : en
Pages : 56
Get Book Here
Book Description
The Criminal Injuries Compensation Scheme makes financial awards to individuals who have been injured as a result of violent crime. The Scheme is administered by the Criminal Injuries Compensation Authority, a non-departmental public body of the Ministry of Justice. Appeal against the Authority's decisions are heard by the Criminal Injuries Compensation Appeals Panel which is part of the Tribunals Service, an executive agency of the Ministry. Between 2000 and 2006, performance in dealing with claims deteriorate due to poor management within the Authority, combined with a lack of oversight by the sponsoring department. In the seven years since the subject was previously examined only 5 of 16 recommendation have been met in full. On the basis of a report by Comptroller and Auditor General, the Committee examined the Ministry, Authority & Tribunals Service on the reasons for the deterioration in performance
