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Author: Littleton C. MacDorman
Publisher: Transportation Research Board
ISBN: 9780309057110
Category : Business & Economics
Languages : en
Pages : 84
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Book Description
Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles of TQM for the transit industry.
Author: Littleton C. MacDorman
Publisher: Transportation Research Board
ISBN: 9780309057110
Category : Business & Economics
Languages : en
Pages : 84
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Book Description
Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles of TQM for the transit industry.
Author: Timothy J. Clark
Publisher:
ISBN: 9780873894418
Category : Continuous improvement
Languages : en
Pages : 0
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Book Description
This text starts with a fundamental introduction to continuous improvement and provides an overview of the quality improvement theory, methods, and basic tools. It also provides clear guidelines that can be immediately applied to improve leadership, decision-making and problem-resolution skills
Author: Yang W. Lee
Publisher: MIT Press (MA)
ISBN:
Category : Business & Economics
Languages : en
Pages : 248
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Book Description
All organizations today confront data quality problems, both systemic and structural. Neither ad hoc approaches nor fixes at the systems level--installing the latest software or developing an expensive data warehouse--solve the basic problem of bad data quality practices. Journey to Data Qualityoffers a roadmap that can be used by practitioners, executives, and students for planning and implementing a viable data and information quality management program. This practical guide, based on rigorous research and informed by real-world examples, describes the challenges of data management and provides the principles, strategies, tools, and techniques necessary to meet them. The authors, all leaders in the data quality field for many years, discuss how to make the economic case for data quality and the importance of getting an organization's leaders on board. They outline different approaches for assessing data, both subjectively (by users) and objectively (using sampling and other techniques). They describe real problems and solutions, including efforts to find the root causes of data quality problems at a healthcare organization and data quality initiatives taken by a large teaching hospital. They address setting company policy on data quality and, finally, they consider future challenges on the journey to data quality.
Author: MD, MMM, FAAFP, Carl Couch
Publisher: CRC Press
ISBN: 1040181066
Category : Business & Economics
Languages : en
Pages : 131
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Book Description
While many health care organizations need to improve health care quality and lower costs, most lack specific strategies and tactics for implementing these changes. Baylor Scott & White Health has established and continues to develop an accountable care organization (ACO) called the Baylor Scott & White Quality Alliance (BSWQA) to improve th
Author: David Bayles
Publisher: Souvenir Press
ISBN: 1800815999
Category : Self-Help
Languages : en
Pages : 109
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Book Description
'I always keep a copy of Art & Fear on my bookshelf' JAMES CLEAR, author of the #1 best-seller Atomic Habits 'A book for anyone and everyone who wants to face their fears and get to work' DEBBIE MILLMAN, author and host of the podcast Design Matters 'A timeless cult classic ... I've stolen tons of inspiration from this book over the years and so will you' AUSTIN KLEON, NYTimes bestselling author of Steal Like an Artist 'The ultimate pep talk for artists. ... An invaluable guide for living a creative, collaborative life.' WENDY MACNAUGHTON, illustrator Art & Fear is about the way art gets made, the reasons it often doesn't get made, and the nature of the difficulties that cause so many artists to give up along the way. Drawing on the authors' own experiences as two working artists, the book delves into the internal and external challenges to making art in the real world, and shows how they can be overcome every day. First published in 1994, Art & Fear quickly became an underground classic, and word-of-mouth has placed it among the best-selling books on artmaking and creativity. Written by artists for artists, it offers generous and wise insight into what it feels like to sit down at your easel or keyboard, in your studio or performance space, trying to do the work you need to do. Every artist, whether a beginner or a prizewinner, a student or a teacher, faces the same fears - and this book illuminates the way through them.
Author: Dana M. Cound
Publisher: CRC Press
ISBN: 1000104699
Category : Business & Economics
Languages : en
Pages : 203
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Book Description
This book deals with the "hard skills" involved in achieving leadership quality. It provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, management, and motivational aspects.
Author: Joan Wellman
Publisher: CRC Press
ISBN: 1439828660
Category : Business & Economics
Languages : en
Pages : 296
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Book Description
Every healthcare organization can learn from Seattle Children‘s continuous improvement process, but this book is not an operator‘s manual. Instead, it is a challenge to everyone concerned with healthcare to reexamine deeply held assumptions. While it is commonly believed that improved quality, access, and safety, and an improved bottom line are mut
Author: Lesléa Newman
Publisher: Abrams
ISBN: 1683353692
Category : Juvenile Fiction
Languages : en
Pages : 48
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Book Description
Gittel and her mother were supposed to immigrate to America together, but when her mother is stopped by the health inspector, Gittel must make the journey alone. Her mother writes her cousin’s address in New York on a piece of paper. However, when Gittel arrives at Ellis Island, she discovers the ink has run and the address is illegible! How will she find her family? Both a heart-wrenching and heartwarming story, Gittel’s Journey offers a fresh perspective on the immigration journey to Ellis Island. The book includes an author’s note explaining how Gittel’s story is based on the journey to America taken by Lesléa Newman’s grandmother and family friend.
Author: Nancy Tague
Publisher: Quality Press
ISBN: 1953079008
Category : Business & Economics
Languages : en
Pages : 625
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Book Description
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.
Author: Johnnie L. Cochran
Publisher:
ISBN: 9780345413673
Category : Biography & Autobiography
Languages : en
Pages : 420
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Book Description
He's become a household name: Johnnie L. Cochran, Jr., the brilliant orator and legal strategist who captained the Dream Team in the trial of the century. But behind the man the media created is a story of a life spent in the trenches of the American legal system, fighting not for clients as high-profile as O. J. Simpson but for individuals whose voices are too often silenced. JOURNEY TO JUSTICE is an unflinching portrait of Johnnie Cochran and the legal system that he has so profoundly influenced. It will forever change our understanding of what works and what doesn't in America's most noble and troubling institution.
