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Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 1137012293
Category : Business & Economics
Languages : en
Pages : 338
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Book Description
Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.
Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 1137012293
Category : Business & Economics
Languages : en
Pages : 338
Get Book
Book Description
Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.
Author: Leslie P. Willcocks
Publisher: Palgrave Macmillan
ISBN: 9781349595327
Category : Business & Economics
Languages : en
Pages : 338
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Book Description
Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.
Author: Alan Treadgold
Publisher: Oxford University Press
ISBN: 0192516086
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
The retail industry globally is in the early stages of an era of profound, perhaps unprecedented, change. This book is intended to serve as a robust and practical guide to leaders of enterprises tasked with both understanding and delivering success in the new landscape of retailing. The book firstly describes the major directions and drivers of change that define the new global landscape of retailing (Part 1). Accelerating technology change, the rise to prominence globally of internet enabled shoppers and the rapid emergence of entirely new retail enterprises and business models are combining to re-shape the very fundamentals of the retail industry. No longer are shops needed to be in the business of retailing. No longer is choice for the shopper limited to the neighbourhood, town or even country in which they live. No longer is the act of retailing solely the preserve of traditional retail enterprises as internet-enabled businesses, technology, logistics, suppliers and financial services enterprises all seek direct relationships with the shopper. The new landscape of retailing is an unforgiving one. Success can be achieved more quickly than has ever been possible before but failure is equally rapid. The opportunities in the new landscape of retailing are profound, but so too are the challenges. Part 2 of this book discusses the structures, skills and capabilities retail enterprises will need if they are to be successful in this new landscape and the skills and perspectives that will be required of the leaders of retail enterprises. Case studies of innovative and successful enterprises are presented throughout the book to illustrate the themes discussed. Frameworks are presented to provide practical guidance for enterprise leaders to understand and contextualise the nature of change that is re-shaping retail landscapes globally. Clear guidance is given of the capabilities, skills and perspectives that will be needed at both an enterprise and a personal leadership level to deliver success in the new landscape of retailing.
Author: Mary Lacity
Publisher: Bloomsbury Publishing
ISBN: 1472918509
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
Author: Julia Kotlarsky
Publisher: Springer
ISBN: 3642339204
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
This book contains 13 carefully revised and selected papers from the 6th Workshop on Global Sourcing, held in Courchevel, France, during March 12-15, 2012. They have been selected from 46 submissions and represent both client and supplier perspectives on sourcing of global services. This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool-kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to the centrality of innovation in sourcing arragements, and how innovation can be realized in outsourcing.
Author: Shang Gao
Publisher: IGI Global
ISBN: 1466674741
Category : Computers
Languages : en
Pages : 392
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Book Description
Computer technology provides the opportunity for innovation and progress in the daily operations and initiatives of corporations. Despite the positive elements of integrating technology into the workplace, corporations continue to struggle with the challenges created by rapid technological advancements. Modern Techniques for Successful IT Project Management brings together academic research and professional practice to examine the complexity of implementing technology into the structure and organization of a corporation's ventures. This publication is an essential reference source for researchers, professionals, and upper-level university students working in the fields of project management, information systems, and IT project management interested in the methodologies and research necessary to improve the impact of Information Technology.
Author: Mohammadreza Akbari
Publisher: Springer Nature
ISBN: 9819727081
Category :
Languages : en
Pages : 211
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Book Description
Author: Razaq Adekunle
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 144
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Book Description
Outsourcing continues to be viewed overall as significant in the realization of business goals and strategies although there are many who are currently in existing outsourcing arrangements that are failing to deliver the benefits expected. This book explores from a client perspective, those aspects of outsourcing that are often overlooked or undervalued and yet are critical in terms of delivering the required value throughout the term of the contract. This book leads the reader on a discovery of the outsourcing landscape and focus on outsourcing opportunities. Companies who are currently outsourcing or want to take advantage of this strategy would benefit from knowing the history of outsourcing. Technical Support Outsourcing Services - Can Your Company Benefit? - Many companies can benefit from outsourcing their technical support services. But how do you know if your company is one of them? Here are some questions you can ask yourself to see if outsourcing can benefit you and what to look for in an outsource company. Business Process Outsourcing - Is it Good or Not? - You would have heard many companies outsourced their customer support, technical support, help desk, email support, chat support, data entry job to an outsourced nation. Flexible Outsourcing with A Strategic Revit Partner - Production support through offshoring is fast becoming the norm, rather than the exception, in the Western construction industry. This is especially so for Revit outsourcing. Offshore drafting with Revit and offshore Revit modelling provide a host of benefits for construction firms looking to effectively build a thriving business practice. Why and When Should You Outsource - A Detailed Analysis - Figuring out what to outsource and what to keep in-house is not an easy job, given the global scenario of cut-throat competition, and decreasing margins. In order to maintain and expand their market shares, businesses are increasingly gravitating towards outsourcing as the panacea. Expectations are riding high. On the other hand, Indian freelancers sitting in their remote offices seem determined to claim their place under the sun, delivering cost-effective quality solutions in time. Poor Communication - A Leading Cause for Failure in Outsourcing - Learn how miscommunication with your customers can sabotage your small business sales. Outsourcing has become the latest buzz in the world of internet marketing nowadays. Aside from niche websites, teleseminars, etc., outsourcing is not a really new idea. Figuring out what to outsource and what to keep in-house is not an easy job, given the global scenario of cut-throat competition, and decreasing margins. In order to maintain and expand their market shares, businesses are increasingly gravitating towards outsourcing as the panacea. This book is the definitive guide to outsourcing the external services market for business advantage.
Author: Tavana, Madjid
Publisher: IGI Global
ISBN: 1522523839
Category : Computers
Languages : en
Pages : 497
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Book Description
Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it increases the overall success of businesses. Enterprise Information Systems and the Digitalization of Business Functions is a key resource on the latest advances and research for a digital agenda in the business world. Highlighting multidisciplinary studies on data modeling, information systems, and customer relationship management, this publication is an ideal reference source for professionals, researchers, managers, consultants, and university students interested in emerging developments for business process management.
Author: L. Willcocks
Publisher: Springer
ISBN: 1137347473
Category : Computers
Languages : en
Pages : 213
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Book Description
Drawing on an international survey of over 1,000 business and executives, this book provides a management perspective on cloud technology. It outlines the need to know information for strategic decisions on cloud technology including its capabilities, how it can be implemented securely and the way forward for the next ten years.
