Managers and Leaders: are They Different?

Managers and Leaders: are They Different? PDF Author: Abraham Zaleznik
Publisher:
ISBN:
Category :
Languages : en
Pages : 12

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Book Description

Managers and Leaders: are They Different?

Managers and Leaders: are They Different? PDF Author: Abraham Zaleznik
Publisher:
ISBN:
Category :
Languages : en
Pages : 12

Get Book Here

Book Description


Becoming A Leader

Becoming A Leader PDF Author: Dr. Myles Monroe
Publisher: Whitaker House
ISBN: 1603741291
Category : Religion
Languages : en
Pages : 201

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Book Description
Best-selling author Dr. Myles Munroe reveals the secrets of dynamic leadership that will turn your leadership potential into a potent reality. Within each of us lies the potential to be an effective leader!

Communication, Conflict, and the Management of Difference

Communication, Conflict, and the Management of Difference PDF Author: Stephen W. Littlejohn
Publisher: Waveland Press
ISBN: 1478609389
Category : Language Arts & Disciplines
Languages : en
Pages : 345

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Book Description
Littlejohn and Domenici invite readers to engage in a thoughtful dialogue about human difference, conflict, and communication. Drawing on numerous examples from their work in mediation, the authors discuss a variety of practical tools, models, and theories to help analyze conflictwhy it occurs and how communication skills help avoid downward spirals into harmful relationships. Communication competence can move discussions away from harmful interactions and empower parties to expand their options. Effectively managing differences allows conflict, in whatever context, to become a positive resource rather than a barrier. The appendix provides a wealth of information in a succinct format. It discusses basic communication skills; introduces a number of alternative dispute resolution methods, including negotiation, mediation, facilitation, collaboration, and public engagement; and concludes with practical information about dialogue as an important approach to differences.

Employees First, Customers Second

Employees First, Customers Second PDF Author: Vineet Nayar
Publisher: Harvard Business Press
ISBN: 1422139069
Category : Business & Economics
Languages : en
Pages : 210

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Book Description
Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.

Contemporary Perspectives on Psychotherapy with Lesbians and Gay Men

Contemporary Perspectives on Psychotherapy with Lesbians and Gay Men PDF Author: Terry S. Stein
Publisher: Springer Science & Business Media
ISBN: 1475798326
Category : Psychology
Languages : en
Pages : 272

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Book Description
The psychiatric view of homosexuality has undergone a fascinating evo lution in recent years. This includes not only the change from viewing homosexuality as a diagnosable illness, as opposed to an alternative life style, but also the development of considerable professional concern for providing appropriate mental health services to this previously under served minority community. There has been an increasing recognition of the need for comprehensive services including, but not limited to, counseling, individual psychotherapy, and couples therapy. This book is written for the practicing clinician, and offers a compre hensive survey of the important clinical issues involved in the counsel ing and psychotherapy of gay men and lesbian women. It is an extraor dinarily practical book and its breadth and depth make it appropriate for both the novice and the experienced therapist. SHERWYN M. WOODS Series Editor ix Preface We hear our mentors but do not often heed them. Freud's supportive, nonjudgmental approach to homosexuality provided an ambience with in which discoveries could be made, that is, the discovery that homosex uality was not a disease of mental degeneration and that sexuality, in the sense of a fundamental human propensity to find pleasure in social and physical attachments, was at its root directed to both sexes. The ad herence to a nonjudgmental approach was short-lived, suffered repres sion by homophobic defenses, and scientific zeal was directed toward "cure" rather than comprehension of the homosexual state.

Tourism: How Effective Management Makes the Difference

Tourism: How Effective Management Makes the Difference PDF Author: Roger Doswell
Publisher: Routledge
ISBN: 1136352643
Category : Business & Economics
Languages : en
Pages : 335

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Book Description
Tourism: How effective management makes the difference builds tourism's components and impacts into a total framework showing how it should be made subject to an overall planning and management process. This is an essential guide which also explains effective management in relation to current trends in tourism. It incorporates extensive coverage of the characteristics of tourism, making it ideally suited for those studying tourism, travel and business studies. Individual managers and policy decision makers will also find that this book addresses vital management issues and provides practical help. It covers both public and private sectors and shows how they can be brought together as a cohesive whole. It examines the functions of management, from planning to the monitoring of performance and results. Coverage of the crucial aspects of tourism management also includes economics, politics and government action, the environment, cultural influences, marketing, physical planning, human resources development and public awareness. Roger Doswell, formerly a lecturer and Kobler research fellow of University of Surrey, is a leading expert on tourism and has written or co-written ten books on the subject. During a long career he has travelled the world for many international organisations as a tourism development consultant.

Change Leadership: The Kotter Collection (5 Books)

Change Leadership: The Kotter Collection (5 Books) PDF Author: John P. Kotter
Publisher: Harvard Business Review Press
ISBN: 1625277903
Category : Business & Economics
Languages : en
Pages : 867

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Book Description
This impressive collection features the best works by John P. Kotter, known worldwide as the authority on leadership and change. Curated by Harvard Business Review, the longtime publisher of some of Kotter’s most important ideas, the Change Leadership set features full digital editions of the author’s classic books, including bestsellers Leading Change, The Heart of Change, and A Sense of Urgency, as well as “What Leaders Really Do” and his newly published book Accelerate, which is based on the award-winning article of the same name that appeared in Harvard Business Review in late 2013. Kotter’s books and ideas have guided and inspired leaders at all levels. He is the Konosuke Matsushita Professor of Leadership, Emeritus at Harvard Business School, an award-winning business and management thought leader, a successful entrepreneur, and an inspirational speaker. His ideas have helped to mobilize people around the world to better lead organizations, and their own lives, in an era of increasingly rapid change. This specially priced collection offers Kotter’s best practical advice, management insights, and useful tools to help you successfully lead and implement change in your organization—and master the art of change leadership.

Learning to Lead

Learning to Lead PDF Author: Goldsmith Joan
Publisher: ReadHowYouWant.com
ISBN: 1458759016
Category : Business & Economics
Languages : en
Pages : 326

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Book Description
Over his distinguished career Warren Bennis has shown that leaders are made, not born. In Learning to Lead, written in partnership with management development expert Joan Goldsmith, Bennis provides a program that will help managers transform themselves into leaders. Using wise insights from the world's best leaders, helpful self-assessments, and dozens of one-day skill-building exercises, Bennis and Goldsmith show in Learning to Lead how to see beyond leadership myths and communicate vision to others. With updates throughout, Learning to Lead is both a workbook and a deeply considered treatise on the nature of leadership by two of its finest and most experienced practitioners - and teachers.

The Wall Street Journal Essential Guide to Management

The Wall Street Journal Essential Guide to Management PDF Author: Alan Murray
Publisher: Harper Collins
ISBN: 0062020323
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
The Wall Street Journal Essential Guide to Management offers “Lasting Lessons from the Best Leadership Minds of Our Time.” Compiled by Alan Murray, Deputy Managing Editor of the Wall Street Journal, this is the definitive guide to how to be a successful manager from the world’s most respected business publication—an indispensible handbook for new managers and veterans alike, providing solid business strategies to help them put their best ideas to work.

Power and Influence

Power and Influence PDF Author: John P. Kotter
Publisher: Simon and Schuster
ISBN: 0029183308
Category : Executive ability
Languages : en
Pages : 248

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Book Description
In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors, and outsiders to accomplish our goals. This often leaves us in a "power gap" because we must depend on people over whom we have little or no explicit control.This is a book about how to bridge that gap: how to exercise the power and influence you need to get things done through others when your responsibilities exceed your formal authority.Full of original ideas and expert insights about how organizations—and the people in them—function,Power and Influencegoes further, demonstrating that lower-level personnel also need strong leadership skills and interpersonal know-how to perform well.Kotter shows how you can develop sufficient resources of "unofficial" power and influence to achieve goals, steer clear of conflicts, foster creative team behavior, and gain the cooperation and support you need from subordinates, coworkers, superiors—even people outside your department or organization.He also shows how you can avoid the twin traps of naivete and cynicism when dealing with power relationships, and how to use your power without abusing it.Power and Influenceis essential for top managers who need to overcome the infighting, foot-dragging, and politicking that can destroy both morale and profits; for middle managers who don't want their careers sidetracked by unproductive power struggles; for professionals hindered by bureaucratic obstacles and deadline delays; and for staff workers who have to "manage the boss."This is not a book for those who want to "grab" power for their own ends. But if you'd like to create smooth, responsive working relationships and increase your personal effectiveness on the job, Kotter can show you how—and make the dynamics of power work for you instead of against you.