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Author: Philippa Thomas
Publisher: BCS, The Chartered Institute
ISBN: 1780171374
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Author: Philippa Thomas
Publisher: BCS, The Chartered Institute
ISBN: 1780171374
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Author: Michael Frayn
Publisher: Macmillan
ISBN: 9780312426286
Category : Philosophy
Languages : en
Pages : 516
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Book Description
With wit, charm, and brilliance, this epic work sets out to make sense of our place in the scheme of things. Surveying the spectrum of philosophical concerns from the existence of space and time to relativity and language, Frayn attempts to resolve what he calls "the oldest mystery": the world is what we make of it.
Author: Kevin Burns
Publisher: Lioncrest Publishing
ISBN: 9781619615236
Category : Technology & Engineering
Languages : en
Pages : 214
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Book Description
Workplace safety is failing. Despite better procedures now in place on the job, people are still getting hurt. The problem lies in our thinking. We must shift the focus from rules to relationships. In PeopleWork, author and safety management consultant Kevin Burns presents his M4 Method of people-centered management for safety in the workplace. He lays out the practical, how-to steps that frontline supervisors and safety people can master. This promotes a relationship-based culture focused on mentoring, coaching, and inspiring teams. It's an approach that ultimately improves employee productivity and allows everyone to achieve their personal goals and the goals of their company. With PeopleWork, you can raise workplace safety to a level where it actually works.
Author: Elenor Ling
Publisher:
ISBN: 9781913645052
Category :
Languages : en
Pages : 192
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Book Description
Touch is our first sense. Through touch we make art, stake a claim to what we own and those we love, express our faith, our belief, our anger. Touch is how we leave our mark and find our place in the world; touch is how we connect.0Drawing on works of art spanning four thousand years and from across the globe, this book explores the fundamental role of touch in human experience, and offers new ways of looking. In a series of lavishly illustrated essays, the authors explore anatomy and skin; the relationship between the brain, hand, and creativity; touch, desire and possession; ideological touch; reverence and iconoclasm. A final section collects a range of reflections, historic and contemporary, on touch.00Objects range from anonymous ancient Egyptian limestone sculpture, to medieval manuscripts and panel paintings, to devotional and spiritual objects from across the world, to love tokens and fede rings. Drawings, paintings, prints and sculpture by Raphael, Michelangelo, Rembrandt, Carracci, Hogarth, Turner, Rodin, Degas, and Kollwitz are explored, along with work by contemporary artists Judy Chicago, Frank Auerbach, Richard Long, the Chapman Brothers, and Richard Rawlins.0The events of 2020 have made us newly alive to the preciousness and the dangers of touch, making this exploration of our most fundamental sense particularly timely and resonant.0 0Exhibition: The Fitzwilliam Museum, Cambridge, UK (05.01.-03.05.2021).
Author: Mitch Albom
Publisher: Crown
ISBN: 0307414094
Category : Biography & Autobiography
Languages : en
Pages : 226
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Book Description
#1 NEW YORK TIMES BESTSELLER • A special 25th anniversary edition of the beloved book that has changed millions of lives with the story of an unforgettable friendship, the timeless wisdom of older generations, and healing lessons on loss and grief—featuring a new afterword by the author “A wonderful book, a story of the heart told by a writer with soul.”—Los Angeles Times “The most important thing in life is to learn how to give out love, and to let it come in.” Maybe it was a grandparent, or a teacher, or a colleague. Someone older, patient and wise, who understood you when you were young and searching, helped you see the world as a more profound place, gave you sound advice to help you make your way through it. For Mitch Albom, that person was his college professor Morrie Schwartz. Maybe, like Mitch, you lost track of this mentor as you made your way, and the insights faded, and the world seemed colder. Wouldn’t you like to see that person again, ask the bigger questions that still haunt you, receive wisdom for your busy life today the way you once did when you were younger? Mitch Albom had that second chance. He rediscovered Morrie in the last months of the older man’s life. Knowing he was dying, Morrie visited with Mitch in his study every Tuesday, just as they used to back in college. Their rekindled relationship turned into one final “class”: lessons in how to live. “The truth is, Mitch,” he said, “once you learn how to die, you learn how to live.” Tuesdays with Morrie is a magical chronicle of their time together, through which Mitch shares Morrie’s lasting gift with the world.
Author: John McKean
Publisher: John Wiley & Sons
ISBN: 0470856505
Category : Business & Economics
Languages : de
Pages : 324
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Book Description
Although 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the "human touch" art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.
Author: Richard Dew
Publisher:
ISBN: 9781936912124
Category : Medical
Languages : en
Pages : 154
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Book Description
What is good bedside manner? How do you tell patients they have a terminal illness? What do you do after you have told them? How do you deal with the family after a patient dies? How do you foster good relationships with patients, nurses and other physicians? How do you avoid burnout? Your answers to these and similar questions will prove crucial to your medical career. Yet during my seven years of medical school and residency, these issues were never mentioned, much less dealt with. Some programs are now making efforts to teach the human side of medicine, but medical training today is not much different from mine. I intended Medicine with a Human Touch to be a guide for medical students and residents in dealing with these and similar non-technical problems. Yet numerous practicing physicians who reviewed it remarked that we would all do well to reexamine periodically how we are behaving in our everyday practice.
Author: Steven Van Belleghem
Publisher: Kogan Page Publishers
ISBN: 074947324X
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. But success doesn't just rely on digital engagement and excellence, but also on combining a digital-first attitude with a human touch. In When Digital Becomes Human, Steven Van Belleghem explores and explains the new digital relationships. Packed with global examples from organizations that have successfully transformed their customer relationships, such as Amazon, Toyota, ING, Coolblue, Nike and Starbucks, When Digital Becomes Human presents a clear model that companies can easily implement to integrate an emotional layer into their digital strategy. This guide to combining two of a business's most important assets - its people and its digital strengths - covers the latest issues in digital marketing and customer experience management, including omnichannel and multichannel experiences, big data and predictive analytics, privacy concerns, customer collaboration (ie crowdsourcing) and more.
Author: Ernestine Ruben
Publisher:
ISBN:
Category : Photography
Languages : en
Pages : 208
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Book Description
Illustrated with reproductions of Ruben's photographs.
Author: Richard Gordon
Publisher: North Atlantic Books
ISBN: 1583943803
Category : Health & Fitness
Languages : en
Pages : 265
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Book Description
Quantum-Touch 2.0—The New Human endeavors to significantly enlarge the possibilities of what humans can be and do. In clear, step-by-step instructions, the reader will learn to easily demonstrate that human limits are as yet unknown. Readers can learn to do healing on multiple people at once to reduce their pain in minutes, work on multiple conditions at once, help people shift their own beliefs with the use of energy, and work across time and space. Readers will even learn to safely and visibly adjust the posture of multiple people simultaneously without touching. Science assumes that we are separate, and that our thoughts don't affect the outer reality. This notion is something that each of us can now clearly demonstrate to be untrue. The originator of the Quantum-Touch energy healing method and a popular workshop leader and speaker at conferences and holistic health institutes, Richard Gordon has been developing and refining Quantum-Touch since the publication of his best-selling Quantum-Touch: The Power to Heal. Gordon shares his discoveries in this new book, which takes Quantum-Touch to a far more powerful level. To enrich the book with scientific insights and commentary, Gordon sought out coauthors Vickie Wickhorst, PhD, and Chris Duffield, PhD. As academics investigating the convergence of science, technology, and the power of the human energy field, Wickhorst and Duffield serve as perfect guides to help readers, even skeptical ones, uncover their own process of discovery. This book is a must for all world travelers!
