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Author: Arnoldo C. Hax
Publisher: Springer Science & Business Media
ISBN: 1441914803
Category : Business & Economics
Languages : en
Pages : 245
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Book Description
Strategy is the most central issue in management. It has to do with defining the purpose of an organization, understanding the market in which it operates and the capabilities the firm possesses, and putting together a winning plan. There are many influential frameworks to help managers undertake a systematic reflection on this issue. The most dominant approaches are Michael Porter’s "Competitive Strategy" and the "Resource-Based View of the Firm," popularized by Gary Hamel and C.K. Prahalad. Arnoldo Hax argues there are fundamental drawbacks in the underlying hypotheses of these approaches in that they define strategy as a way to achieve sustainable competitive advantage. This line of thinking could be extremely dangerous because it puts the competitor at the center and therefore anchors you in the past, establishes success as a way of beating your competitors, and this obsession often leads toward imitation and congruency. The result is commoditization - which is the worst outcome that could possibly happen to a business. The Delta Model is an extremely innovative view of strategy. It abandons all of these assumptions and instead puts the customer at the center. By doing that it allows us to be truly creative, separating ourselves from the herd in pursuit of a unique and differentiated customer value proposition. Many years of intense research at MIT, supported by an extensive consulting practice, have resulted in development of powerful new concepts and practical tools to guide organizational leaders into a completely different way of looking at strategy, including a new way of doing customer segmentation and examining the competencies of the firm, with an emphasis on using the extended enterprise as a primary way of serving the customer. This last concept means that we cannot play the game alone; that we need to establish a network among suppliers, the firm, the customers, and complementors – firms that are in the business of developing products and services that enhance our own offering to the customer. Illustrated through dozens of examples, and discussion of application to small and medium-sized businesses and not-for-profits, the Delta Model will help readers in all types of organizations break out of old patterns of behavior and achieve strategic flexibility -- an especially timely talent during times of crisis, intense competition, and rapid change.
Author: Arnoldo C. Hax
Publisher: Springer Science & Business Media
ISBN: 1441914803
Category : Business & Economics
Languages : en
Pages : 245
Get Book Here
Book Description
Strategy is the most central issue in management. It has to do with defining the purpose of an organization, understanding the market in which it operates and the capabilities the firm possesses, and putting together a winning plan. There are many influential frameworks to help managers undertake a systematic reflection on this issue. The most dominant approaches are Michael Porter’s "Competitive Strategy" and the "Resource-Based View of the Firm," popularized by Gary Hamel and C.K. Prahalad. Arnoldo Hax argues there are fundamental drawbacks in the underlying hypotheses of these approaches in that they define strategy as a way to achieve sustainable competitive advantage. This line of thinking could be extremely dangerous because it puts the competitor at the center and therefore anchors you in the past, establishes success as a way of beating your competitors, and this obsession often leads toward imitation and congruency. The result is commoditization - which is the worst outcome that could possibly happen to a business. The Delta Model is an extremely innovative view of strategy. It abandons all of these assumptions and instead puts the customer at the center. By doing that it allows us to be truly creative, separating ourselves from the herd in pursuit of a unique and differentiated customer value proposition. Many years of intense research at MIT, supported by an extensive consulting practice, have resulted in development of powerful new concepts and practical tools to guide organizational leaders into a completely different way of looking at strategy, including a new way of doing customer segmentation and examining the competencies of the firm, with an emphasis on using the extended enterprise as a primary way of serving the customer. This last concept means that we cannot play the game alone; that we need to establish a network among suppliers, the firm, the customers, and complementors – firms that are in the business of developing products and services that enhance our own offering to the customer. Illustrated through dozens of examples, and discussion of application to small and medium-sized businesses and not-for-profits, the Delta Model will help readers in all types of organizations break out of old patterns of behavior and achieve strategic flexibility -- an especially timely talent during times of crisis, intense competition, and rapid change.
Author: A. Hax
Publisher: Springer
ISBN: 0230288081
Category : Business & Economics
Languages : en
Pages : 301
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Book Description
Emerging from the authors' work with companies such as Coca-Cola, Motorola, 3M, General Motors and Unilever, The Delta Projec t provides a unique model through which to develop strategy in the new economy. Hax and Wilde examine how globalization, deregulation and the emergence of the internet infrastructure have changed the rules for success and identify three distinct strategic positions that can be used to realign the direction of your business. Introducing new models of 'bonding', 'complementors' and 'customer lock-in' this book provides a fundamental shift in the way we think about competitive positioning.
Author: Angie Born
Publisher:
ISBN: 9781692922641
Category :
Languages : en
Pages : 570
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Book Description
Delta CX is a refreshing model bringing CX and UX together in task and in name with the key goal of improving the products, services, and experiences (PSE) that we offer our potential and current customers. Rather than following trends or drinking the snake oil, Delta CX presents a time-tested, thorough approach that helps you establish values, vision, strategies, and goals. Great PSE require the right teams and strategies in place to proactively predict and mitigate the risk of delivering wrong or flawed PSE. Adopting Delta CX means we all finally speak the same language, from tasks and deliverables to job titles and required skills to where CX fits into Agile organizations to processes and teams. Calculate the ROI of investing more time and resources into building the right PSE the first time. Save time, money, and sanity. Replace guessing and assumptions with Lean customer research that is planned, conducted, and interpreted by experts. Learn why quality should be our #1 priority, and how to rededicate our organization to our external and internal customers.Target audiences: Managers, workers, practitioners, freelancers, consultants, contractors, execs, stakeholders, and everybody else working in CX, UX, Marketing, Product Management, Engineering, Project Management. Business Analysts (BAs), Data Scientists, Writers, Visual Designers, Information Architects, Interaction Designers, Product Designers, and Researchers.The long and problem-focused version: In an era of faster, faster, faster, our workplaces are sacrificing quality, collaboration, culture, and the customer experience to "just ship it." Business goals don't seem to align with customers' needs. Customers constantly raise their standards and expectations, and they notice when companies are out of touch or get it wrong. Competitors, investors, shareholders, the press, bloggers, social media, and Wall Street also notice. Brands are being surprised when their products, services, and experiences (PSE) are disliked or rejected by customers, or go viral for the wrong reasons. Companies claim they are customer-focused, user-centric, and designing for the needs of real customers. Initiatives to increase the ability to build the right PSE should have meant hiring more CX and UX talent. However, with UX still misunderstood, circumvented, overruled, and excluded at many companies, workplaces that didn't know how to assess CX and UX talent hired anybody who put "UX" on their resume. Poor hiring choices lead to silos and "bad design." Rather than wondering if "UX" workers were unqualified, leadership blamed UX and User-Centered Design (UCD): They must be bloated, outdated, not Lean, not Agile things we don't really need. We started imagining that "everybody can be a designer." Get people sketching in design sprints, and solve our company's biggest challenges. We called for democratization and decentralization of UX and design because perhaps taking some power away from these "high-ego UX people" we hired will fix this. Suddenly, everybody was a design thinker doing design thinking, yet few people can agree on what design thinking is.Everybody became quietly desperate. UX practitioners wanted to evangelize, and invited teammates to UX evangelism presentations, which often backfired. Companies of all sizes and ages, including Fortune 500s, tried methodologies designed for startups. Startups fail roughly 95% of the time. It's so rare that they innovate or build something the public actually wants. Why would we want to emulate a segment with such a high failure rate? We're lost. We need another business transformation, a return to prioritizing the quality of what we ideate, architect, design, test, build, and unleash on the public.(Return to the top for the short and happy version.)
Author: Thomas H. Davenport
Publisher: Harvard Business Press
ISBN: 1422177696
Category : Business & Economics
Languages : en
Pages : 231
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Book Description
As a follow-up to the successful Competing on Analytics, authors Tom Davenport, Jeanne Harris, and Robert Morison provide practical frameworks and tools for all companies that want to use analytics as a basis for more effective and more profitable decision making. Regardless of your company's strategy, and whether or not analytics are your company's primary source of competitive differentiation, this book is designed to help you assess your organization's analytical capabilities, provide the tools to build these capabilities, and put analytics to work. The book helps you answer these pressing questions: What assets do I need in place in my organization in order to use analytics to run my business? Once I have these assets, how do I deploy them to get the most from an analytic approach? How do I get an analytic initiative off the ground in the first place, and then how do I sustain analytics in my organization over time? Packed with tools, frameworks, and all new examples, Analytics at Work makes analytics understandable and accessible and teaches you how to make your company more analytical.
Author: Jeannie Whayne
Publisher: LSU Press
ISBN: 080713855X
Category : History
Languages : en
Pages : 322
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Book Description
In Delta Empire: Lee Wilson and the Transformation of Agriculture in the New South Jeannie Whayne employs the fascinating history of a powerful plantation owner in the Arkansas delta to recount the evolution of southern agriculture from the late nineteenth century through World War II. After his father’s death in 1870, Robert E. “Lee” Wilson inherited 400 acres of land in Mississippi County, Arkansas. Over his lifetime, he transformed that inheritance into a 50,000-acre lumber operation and cotton plantation. Early on, Wilson saw an opportunity in the swampy local terrain, which sold for as little as fifty cents an acre, to satisfy an expanding national market for Arkansas forest reserves. He also led the fundamental transformation of the landscape, involving the drainage of tens of thousands of acres of land, in order to create the vast agricultural empire he envisioned. A consummate manager, Wilson employed the tenancy and sharecropping system to his advantage while earning a reputation for fair treatment of laborers, a reputation—Whayne suggests—not entirely deserved. He cultivated a cadre of relatives and employees from whom he expected absolute devotion. Leveraging every asset during his life and often deeply in debt, Wilson saved his company from bankruptcy several times, leaving it to the next generation to successfully steer the business through the challenges of the 1930s and World War II. Delta Empire traces the transition from the labor-intensive sharecropping and tenancy system to the capital-intensive neo-plantations of the post–World War II era to the portfolio plantation model. Through Wilson’s story Whayne provides a compelling case study of strategic innovation and the changing economy of the South in the late nineteenth century.
Author: Emilio Corchado
Publisher: Springer Science & Business Media
ISBN: 3642212182
Category : Computers
Languages : en
Pages : 499
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Book Description
The two LNAI volumes 6678 and 6679 constitute the proceedings of the 6th International Conference on Hybrid Artificial Intelligent Systems, HAIS 2011, held in Wroclaw, Poland, in May 2011. The 114 papers published in these proceedings were carefully reviewed and selected from 241 submissions. They are organized in topical sessions on hybrid intelligence systems on logistics and intelligent optimization; metaheuristics for combinatorial optimization and modelling complex systems; hybrid systems for context-based information fusion; methods of classifier fusion; intelligent systems for data mining and applications; systems, man, and cybernetics; hybrid artificial intelligence systems in management of production systems; habrid artificial intelligent systems for medical applications; and hybrid intelligent approaches in cooperative multi-robot systems.
Author: Patrick Juola
Publisher: Now Publishers Inc
ISBN: 160198118X
Category : Authorship, Disputed
Languages : en
Pages : 116
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Book Description
Authorship Attribution surveys the history and present state of the discipline, presenting some comparative results where available. It also provides a theoretical and empirically-tested basis for further work. Many modern techniques are described and evaluated, along with some insights for application for novices and experts alike.
Author: Delta Burke
Publisher: St. Martin's Griffin
ISBN: 1466860618
Category : Health & Fitness
Languages : en
Pages : 258
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Book Description
Meet Delta Burke - beloved star of Designing Women, accomplished actress, founding partner of Delta Burke Design, a sassy, glamorous actress for whom learning to live as a "real-size" woman has presented all kinds of opportunities. A beauty-pageant winner, Delta had a much publicized weight gain during Designing Women and was the subject of press speculation and gossip. But as she started to come to terms with the fact that her body would always be full figured, she found her fans loved her all the more, and the outpouring of support began to compensate for the emotional strain. With wit, honesty, and directness, she discusses the pain she felt, her agonizing efforts to achieve a size 6 body, and her own journey to self-acceptance, which led her to found Delta Burke Design, a clothing company for the real-size woman. Filled with inspirational motivational advice, humorous anecdotes, and style tips from this nationally adored celebrity, Delta Style shows how positive thinking can transform your state of mind and give you the confidence to live up to your own - ond only your own - expectations. Beautiful Delta is a perfect role model for the millions of women who find coping with a real-size body requires strategy and acceptance, as will as for those coptivated by her screen presence and smart, upbeat approach to life.
Author: Robert J. Nicholls
Publisher: Springer
ISBN: 3319710931
Category : Science
Languages : en
Pages : 615
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Book Description
This book answers key questions about environment, people and their shared future in deltas. It develops a systematic and holistic approach for policy-orientated analysis for the future of these regions. It does so by focusing on ecosystem services in the world’s largest, most populous and most iconic delta region, that of the Ganges-Brahmaputra delta in Bangladesh. The book covers the conceptual basis, research approaches and challenges, while also providing a methodology for integration across multiple disciplines, offering a potential prototype for assessments of deltas worldwide. Ecosystem Services for Well-Being in Deltas analyses changing ecosystem services in deltas; the health and well-being of people reliant on them; the continued central role of agriculture and fishing; and the implications of aquaculture in such environments.The analysis is brought together in an integrated and accessible way to examine the future of the Ganges Brahmaputra delta based on a near decade of research by a team of the world’s leading scientists on deltas and their human and environmental dimensions. This book is essential reading for students and academics within the fields of Environmental Geography, Sustainable Development and Environmental Policy focused on solving the world’s most critical challenges of balancing humans with their environments. This book is licensed under a Creative Commons Attribution 4.0 International License.
Author: W. David Lewis
Publisher:
ISBN: 9780820341620
Category : History
Languages : en
Pages : 0
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Book Description
Beginning in the 1920s as a lowly crop-dusting operation in Louisiana, Delta Air Lines had, by its fiftieth anniversary, down to become one of the largest companies in the industry and one of the most consistently profitable. First published in 1979, this is a comprehensive account of the growth and development of Delta's strategy and style, the steady expansion of its routes, its relationship with federal regulatory agencies, and the everchanging composition of its fleet. Because the underlying spirit of the Delta enterprise owed so much to its founder, C.E. Woolman, this is also an engaging portrait of the man who came to be classed alongside Eastern's Eddie Rickenbacker and Pan American's Juan Trippe as a pioneer of commercial aviation.
