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Author: Steven Van Belleghem
Publisher: Kogan Page Publishers
ISBN: 0749464747
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company. However, many organizations make decisions that contradict these findings and hamper their prospects of expansion. The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives. People now expect any brand to have a human 'face' and you need to define a clear set of values for both employees and customers, incorporating them in your marketing so that all company communication reflects the DNA of your organization. Based on solid research and including interviews and case studies of companies such as Zappos, Kodak, Nokia and Microsoft, The Conversation Company is the key to sustainable success.
Author: Robert Livingston
Publisher: Currency
ISBN: 0593238575
Category : Business & Economics
Languages : en
Pages : 368
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Book Description
A FINANCIAL TIMES BEST BOOK OF THE YEAR • An essential tool for individuals, organizations, and communities of all sizes to jump-start dialogue on racism and bias and to transform well-intentioned statements on diversity into concrete actions—from a leading Harvard social psychologist. FINALIST FOR THE FINANCIAL TIMES AND MCKINSEY BUSINESS BOOK OF THE YEAR AWARD • LONGLISTED FOR THE PORCHLIGHT BUSINESS BOOK AWARD “Livingston has made the important and challenging task of addressing systemic racism within an organization approachable and achievable.”—Alex Timm, co-founder and CEO, Root Insurance Company How can I become part of the solution? In the wake of the social unrest of 2020 and growing calls for racial justice, many business leaders and ordinary citizens are asking that very question. This book provides a compass for all those seeking to begin the work of anti-racism. In The Conversation, Robert Livingston addresses three simple but profound questions: What is racism? Why should everyone be more concerned about it? What can we do to eradicate it? For some, the existence of systemic racism against Black people is hard to accept because it violates the notion that the world is fair and just. But the rigid racial hierarchy created by slavery did not collapse after it was abolished, nor did it end with the civil rights era. Whether it’s the composition of a company’s leadership team or the composition of one’s neighborhood, these racial divides and disparities continue to show up in every facet of society. For Livingston, the difference between a solvable problem and a solved problem is knowledge, investment, and determination. And the goal of making organizations more diverse, equitable, and inclusive is within our capability. Livingston’s lifework is showing people how to turn difficult conversations about race into productive instances of real change. For decades he has translated science into practice for numerous organizations, including Airbnb, Deloitte, Microsoft, Under Armour, L’Oreal, and JPMorgan Chase. In The Conversation, Livingston distills this knowledge and experience into an eye-opening immersion in the science of racism and bias. Drawing on examples from pop culture and his own life experience, Livingston, with clarity and wit, explores the root causes of racism, the factors that explain why some people care about it and others do not, and the most promising paths toward profound and sustainable progress, all while inviting readers to challenge their assumptions. Social change requires social exchange. Founded on principles of psychology, sociology, management, and behavioral economics, The Conversation is a road map for uprooting entrenched biases and sharing candid, fact-based perspectives on race that will lead to increased awareness, empathy, and action.
Author: Carl Flygt
Publisher: SteinerBooks
ISBN: 1584204664
Category : Language Arts & Disciplines
Languages : en
Pages : 245
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Book Description
The threefold social order was Rudolf Steiner's conception of an archetypal social organization that would utilize the norms of universal spiritual initiation, individual freedom, and the fundamental social law. A social science purporting to encompass these norms has yet to arise, but with Carl H. Flygt's book, a step in that direction has been achieved. Flygt's argument is that the phenomenon of conversation has an objectively treatable structure and, as such, can be held to standards that not only can awaken human clairvoyance, but can also liberate the emotions and the spiritual will and contribute to a cultural background that makes real community into an explicit and fundamental social value. Flygt's treatment of language use and social background is penetratingly original, academically up to date, and anthroposophically convincing.
Author: Angelo E. Volandes
Publisher: Bloomsbury Publishing USA
ISBN: 1620408546
Category : Social Science
Languages : en
Pages : 241
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Book Description
"There is an unspoken dark side of American medicine--keeping patients alive at all costs. Two thirds of Americans die in healthcare institutions tethered to machines and tubes, even though research indicates that most prefer to die at home in comfort, surrounded by loved ones. The question How do you want to live? must be posed to the seriously ill because they deserve to choose. If doctors explain options--including the choice to forego countless medical interventions that are often of little benefit--then patients can tell doctors how they wish to spend the remainder of their lives. A doctor's heroic efforts to prolong a life can instead prolong that patient's death, and these traumatic measures also bankrupt the healthcare system. One third of the Medicare budget is spent on the last six months of life, often on technological interventions that are not helpful and inflict more suffering. Through the stories of six patients and six very different end-of-life experiences, Volandes explores the trajectory of events and treatments that occur with and without this essential conversation. He argues for a radical re-envisioning of the patient-doctor relationship--including videos to spark discussions--and offers ways for patients and their families to talk about this difficult issue to ensure that patients will be at the center and in charge of their medical care"--Provided by publisher.
Author: Steven Van Belleghem
Publisher: Kogan Page Publishers
ISBN: 0749464747
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company. However, many organizations make decisions that contradict these findings and hamper their prospects of expansion. The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives. People now expect any brand to have a human 'face' and you need to define a clear set of values for both employees and customers, incorporating them in your marketing so that all company communication reflects the DNA of your organization. Based on solid research and including interviews and case studies of companies such as Zappos, Kodak, Nokia and Microsoft, The Conversation Company is the key to sustainable success.
Author: Declan J. S. Moloney
Publisher: Austin Macauley Publishers
ISBN: 1398477494
Category : Fiction
Languages : en
Pages : 386
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Book Description
Centuries ago, the Egyptian Pharaoh Akhenaten appointed a council of 22 custodians to foster the flourishing of the human spirit through the pursuit of knowledge, the advance of the arts, and covert philanthropy. Today, the London Chapter of that council is known as The Conversation Club. It is helmed by Esau Monk, who guards its activities and astounding wealth with ironclad secrecy, but its very existence and purpose are threatened from within. 60 years ago, in Nazi Germany, Wolfgang Ackerman smuggled 22 boys and a hoard of stolen gold out of the country at the outbreak of the war. Their destination: London, and The Conversation Club. Unknown to anyone but him, he has secretly substituted his own son for one of the boys and is haunted by guilt. Now, in London, someone is carrying out brutal murders. The security services are convinced Islamic terrorists are behind the atrocities. Former FBI profiler, Dr. Ben Whisker, disagrees. He discerns something far more deadly than meets the eye. His recent fall from professional grace, however, means he is not being taken seriously. Realising that the impenetrable Conversation Club is the focus of the violence, he teams up with the Grand Master of the Club, Esau Monk, to figure out what the connection is.
Author: James O. Pyle
Publisher: Red Wheel/Weiser
ISBN: 1632658658
Category : Self-Help
Languages : en
Pages : 168
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Book Description
Where were you tonight? How did that meeting go? Are you seeing someone else? What qualifies you for this job? These are just a few of the usual questions we might answer in a day. A typical answer to the last question would include a series of "whats": what experience you have, what you studied in school, and what you do well. In Control the Conversation, the authors guide you in crafting a response to a question, not just an answer. A response should be multi-dimensional and include relevant and compelling information that goes beyond a mere answer. The authors help you build and apply this skill set. You will learn how to manage the four areas of disclosure--people, places, things, and events in time. You will also develop competence in techniques that will help you take control and get your message across in any kind of interview. You will discover how to: Master answer enhancers, such as keywords and body language Analyze a question and understand the motivation behind it Use questions artfully as part of your response With these skills as part of your repertoire, you'll also learn apply them in specific applications such as: Job interviews Sales Common exchanges Meetings and media Dating and family situations No matter the question, Control the Conversation will show you how to steer every exchange in your favor.
Author: Dana Caspersen
Publisher: Penguin
ISBN: 069841067X
Category : Business & Economics
Languages : en
Pages : 271
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Book Description
The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.
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Category : Substance abuse
Languages : en
Pages : 256
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Book Description
Author: Ian O. Williamson
Publisher: JHU Press
ISBN: 1421449048
Category : Business & Economics
Languages : en
Pages : 149
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Book Description
From contributors to TheConversation.com, illuminating essays on how and why working in the twenty-first century is rapidly changing. Work has evolved tremendously over the last 50 years and even more so since the COVID-19 pandemic. In The Conversation on Work, editor Ian O. Williamson assembles essential essays from The Conversation to explore paradigmatic shifts in how people work—and what these changes mean for the future of labor. Covering diverse and urgent topics such as burnout and mental health, remote and hybrid working environments, unions, and job inequities among marginalized groups, the authors critically examine the future of the changing workplace. Essays on how artificial intelligence will affect workers and companies, the effects of the COVID-19 pandemic on workplaces, and other critical labor trends round out the collection. The Critical Conversations series collects essays from top scholars on timely topics, including water, biotechnology, gender diversity, and guns, originally published on the independent news site The Conversation.
Author: Stephen Mulhall
Publisher: University of Virginia Press
ISBN: 9780813926261
Category : Language Arts & Disciplines
Languages : en
Pages : 140
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Book Description
Introduction : discursive conditions -- Language, philosophy, and sophistry -- Contributions to a conversation about the conversation of humanity : Heidegger and Gadamer, Oakeshott and Rorty -- Lectures and letters as conversation : Cavell as educator in cities of words -- Conclusion : redeeming words.
