Author: Michael Fazio
Publisher: St. Martin's Press
ISBN: 1429929294
Category : Biography & Autobiography
Languages : en
Pages : 286
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Book Description
New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant's most beloved customer • And much more
Author: Kellyann Schaefer
Publisher: Concierge Press
ISBN: 9780999528303
Category :
Languages : en
Pages : 168
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Book Description
You want to do more than just run a concierge business. You want to live the Concierge Life!But first, you need to know the truth about what it takes to create a successful concierge business¿and it may not be what you think. In this book, we¿ll tackle the big issues that concierge businesses face every day, like: ¿ The six false beliefs that will kill your dream-and maybe your business, too!¿ Your #1 job as a concierge. (Hint: it¿s not serving your clients!)¿ How to manage your mindset so little setbacks don¿t become big barriers.¿ How to identify (and market to) your real ideal clients.This is your guide to creating a thriving concierge business and living the dream. Are you ready to start creating your awesome Concierge Life?
Author: Anna Drezen
Publisher: Potter Style
ISBN: 055344834X
Category : Customer services
Languages : en
Pages : 145
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Book Description
"Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and satirical pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square."--Back cover.
Author: Holly Stiel
Publisher: Prentice Hall
ISBN: 9780131753570
Category : Hotel concierges
Languages : en
Pages : 0
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Book Description
For courses in hotel management and service, this sourcebook covers the job of the concierge. It includes topics such as building relationships, telephone manner, handling irate customers and organizing the concierge department. Emphasis is placed on service and wider responsibilites.
Author: Holly Stiel
Publisher: Educational Institute
ISBN: 9780133144475
Category :
Languages : en
Pages : 0
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Book Description
Author: Steven D. Knope
Publisher: Rowman & Littlefield
ISBN: 1442207086
Category : Business & Economics
Languages : en
Pages : 197
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Book Description
At a time when Americans are debating the pros and cons of recent health care reforms, Concierge Medicine offers an alternative to save primary care medicine. Here, the author outlines an increasingly popular, though controversial, system that offers a high level of care to patients who still need and value a relationship with their personal physician. Dr. Knope introduces concierge medicine, which encourages patients to contract directly with physicians for personalized care that is not determined by insurance coverage but rather by the patient and doctor together. For those considering an individualized health care model that can be more affordable, cost effective and straightforward, Dr. Knope offers practical advice for finding, interviewing, and contracting with a concierge doctor.
Author: Desiree Ertuly
Publisher: Lulu.com
ISBN: 1312321776
Category : Business & Economics
Languages : en
Pages : 81
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Book Description
CONCIERGE AND PERSONAL ASSISTANTIN THE 21ST CENTURYA CAREER YOU CAN DO ANYWHERE...Start Your Own Concierge/ Personal Assistant Company from home or anywhere in the worldAnyone can do it...AnywhereThe business that can go anywhere you go. All you need is an I-Pad or laptop, Smartphone; blue tooth technology, a savvy and professional style, organizational skills and you are on your way.A career you can do anywhere...Desiree Ertuly, MM, MBA
Author: Valerio A. Simula
Publisher: Createspace Independent Publishing Platform
ISBN: 9781522885382
Category : Concierges and concierge service
Languages : en
Pages : 0
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Book Description
If you are currently working in the hospitality industry as a concierge or any other field or perhaps aspiring to do so, then this is an invaluable resource guide for you. The Great Concierge is an amazing book that teaches you how to excel when working in the hotel industry and how to become not just a concierge, but a great concierge. You will learn from the best in the field - men with several years experience, who have seen and done it all. The book is detailed and exciting and provides information from the simplest to the most challenging areas of the profession. It takes you into the world of the concierge and teaches you how and what to do to be successful in your career and live a fulfilling life.
Author: Bonnie G. Smith
Publisher: Yale University Press
ISBN: 9780300040388
Category : Social Science
Languages : en
Pages : 180
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Book Description
Shares the memories of a Parisian woman about turn-of-the-century France, World War I, and the period between the wars
Author: Lisa Abend
Publisher: Simon and Schuster
ISBN: 1451626622
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
"Kitchen Confidential" meets "Heat" in the first behind-the-scenes portrait of the world's best restaurant and the aspiring chefs who toil to make it so exceptional. Elected best restaurant in the world by Restaurant magazine an unprecedented five times, El Bulli is the laboratory of Ferran Adria, the maverick creator of molecular gastronomy. Behind each of the thirty or more courses that make up a meal at El Bulli is a small army of young cooks who do the work of executing Adria's vision in exchange for nothing more than the chance to learn at his hands. Granted unprecedented access to this guild system, Lisa Abend follows the thirty-five stagiaries of the 2009 season as they struggle to master the grueling hours, cutting-edge techniques, and interpersonal tensions that come with working at the most revered restaurant on earth.
