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Author: Ron Magill
Publisher: Createspace Independent Publishing Platform
ISBN: 9781540417008
Category :
Languages : en
Pages : 186
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Book Description
THIS IS NOT A BOOK ABOUT MOTIVATING OR MANIPULATING EMPLOYEES. Based on nearly half a century of managerial expertise, the intent of this book is to: briefly outline the legal relationship between supervisors, employers and workers; to provide managers and supervisors alike with an understanding of procedures, systems and the support required by frontline supervisors and finally to give neophyte supervisors, and anyone that occupies a position of authority, with an overview of the safety requirements that are inherent in many of the trades and occupations found at industrial work sites.
Author: Ron Magill
Publisher: Createspace Independent Publishing Platform
ISBN: 9781540417008
Category :
Languages : en
Pages : 186
Get Book Here
Book Description
THIS IS NOT A BOOK ABOUT MOTIVATING OR MANIPULATING EMPLOYEES. Based on nearly half a century of managerial expertise, the intent of this book is to: briefly outline the legal relationship between supervisors, employers and workers; to provide managers and supervisors alike with an understanding of procedures, systems and the support required by frontline supervisors and finally to give neophyte supervisors, and anyone that occupies a position of authority, with an overview of the safety requirements that are inherent in many of the trades and occupations found at industrial work sites.
Author: Brad Humphrey
Publisher: Pfeiffer
ISBN: 9780787946845
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
As a supervisor, the success of your organization rests in yourhands! If you don't meet the goals set by senior leaders thenresults will be poor and angry customers will search for newproviders of goods and services. The 21st Century Supervisor Training Package will help you improveyour skills in these and many other areas: * Communication * Coaching * Business analysis * Computer * Project management * Resource management
Author: Peter Lazes
Publisher: Berrett-Koehler Publishers
ISBN: 1523091894
Category : Medical
Languages : en
Pages : 155
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Book Description
“Everyone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery.” —Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization All Americans deserve and should have access to high quality, affordable healthcare services delivered by professionals who have sufficient time and resources to care for them. This book offers proven and practical approaches for redesigning healthcare organizations to be less fragmented—and more patient-centered—by tapping into the experiences of staff on the front lines of patient care. Peter Lazes and Marie Rudden show how collaboration and active communication among administrators, medical staff, and patients are a core element of a successful organizational change effort. Through case studies and the direct voices and experiences of frontline workers, they explore exactly what it takes to effectively engage staff and providers in improving the patient care shortcomings within their institutions. This book not only is a manual detailing what can be achieved when frontline staff have a direct voice in controlling their practice environments but was written to show how to accomplish transformative changes in how our hospitals and outpatient clinics work. At a time when the massive gaps in our healthcare systems have been laid bare by the fragmented responses to the COVID-19 pandemic, this book offers hope and a plan for change.
Author: Tim Hewitt
Publisher: AuthorHouse
ISBN: 146340168X
Category : Business & Economics
Languages : en
Pages : 147
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Book Description
A concise working summary of principles for those who manage people, particularly new front line supervisors and their bosses. Can be used as a basis for supervisory and leadership training in any type of organization. Based on practical knowledge and lessons learned from over 80 years of combined, successful business experiences.
Author: Chris Van Gorder
Publisher: John Wiley & Sons
ISBN: 1118933346
Category : Business & Economics
Languages : en
Pages : 214
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Book Description
Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story? In The Front-Line Leader, Chris Van Gorder candidly shares his own incredible story, from police officer to CEO, and the leadership philosophy that drives all of his decisions and actions: people come first. Van Gorder began his unlikely career as a California police officer, which deeply instilled in him a sense of social responsibility, honesty, and public service. After being injured on the job and taking an early retirement, Van Gorder had to reinvent himself, taking a job as a hospital security director, a job that would change his life. Through hard work and determination, he rose to executive ranks, eventually becoming CEO of Scripps. But he never forgot his own roots and powerful work ethic, or the time when he was a security officer and a CEO would not make eye contact with him. Van Gorder leads from the front lines, making it a priority to know his employees and customers at every level. His values learned on the force—protecting the community, educating citizens, developing caring relationships, and ultimately doing the right thing—shape his approach to business. As much as companies talk about accountability, managers seldom understand what practical steps to take to achieve an ethic of service that makes accountability meaningful. The Front-Line Leader outlines specific tactics and steps anyone can use starting today to take responsibility, inspire others, and achieve breakout results for their organizations. Van Gorder reveals how a no-layoff philosophy led to higher accountability, how his own attention to seemingly minor details spurred larger change, and how his own high standards for himself and his team improved morale and productivity. From general strategy to the tiny, everyday steps leaders can take to create the kind of culture and accountability that translates into major competitive advantage, The Front-Line Leader charts a path to better leadership and a more engaged, higher-performing organization.
Author: Ruby Parker Puckett
Publisher: John Wiley & Sons
ISBN: 9780787978297
Category : Medical
Languages : en
Pages : 600
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Book Description
Food Service Manual for Health Care Institutions offers a comprehensive review of the management and operation of health care food service departments. This third edition of the book—which has become the standard in the field of institutional and health care food service—includes the most current data on the successful management of daily operations and includes information on a wide variety of topics such as leadership, quality control, human resource management, communications, and financial control and management. This new edition also contains information on the practical operation of the food service department that has been greatly expanded and updated to help institutions better meet the needs of the customer and comply with the regulatory agencies’ standards.
Author: Chris DeRose
Publisher: Penguin
ISBN: 1101561718
Category : Business & Economics
Languages : en
Pages : 277
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Book Description
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Author: Paul D. Balmert
Publisher: John Wiley & Sons
ISBN: 1118211359
Category : Technology & Engineering
Languages : en
Pages : 306
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Book Description
Proven strategies and tactics that you can use to lead workers to safety Industrial facilities supervisors, from front-line managers to CEOs, can depend on Alive and Well at the End of the Day for tested and proven management and leadership practices that ensure the safety of their workers. With more than thirty years of hands-on experience in the chemical industry, including front-line management, author Paul Balmert understands the challenges facing supervisors in industrial facilities. His advice, based on firsthand experience, shows you how to identify and correct flaws in industrial practices. Moreover, he shows you how to lead by example, overcoming all obstacles that interfere with safety. Rather than focus on theory, this book offers concrete strategies and tactics that enable you to: Recognize and capitalize on the moments when workers are most receptive to learning safety Discover what's really going on when you tour and inspect plant operations Engage in a helpful discussion with someone who is not following safety guidelines Understand the various types of risk involved in an industrial operation Implement a comprehensive strategy to manage and minimize risk Throughout the book, plenty of case studies and examples illustrate key challenges alongside step-by-step solutions. You'll also learn how to understand and leverage the psychology and motivations of your staff in order to fully implement safety practices and procedures. In short, with this book as your guide, you will be equipped and ready to lead your staff to safety.
Author: Brad Humphrey
Publisher: Pfeiffer
ISBN: 9780787946852
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
As a supervisor, the success of your organization rests in your hands! If you don't meet the goals set by senior leaders then results will be poor and angry customers will search for new providers of goods and services. The 21st Century Supervisor Training Package will help you improve your skills in these and many other areas: * Communication * Coaching * Business analysis * Computer * Project management * Resource management
Author: Ann Burack-Weiss
Publisher: Routledge
ISBN: 0789024225
Category : Medical
Languages : en
Pages : 180
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Book Description
This is a practical and accessible guide for those supervising case managers, personal care providers, and interns working in community services and long-term care of older persons. This updated edition expands its focus by offering the latest ideas and proven "practice wisdom" for handling many of the field's most common problems.
