The Art and Science of Telephone Triage

The Art and Science of Telephone Triage PDF Author: Carol Rutenberg
Publisher:
ISBN: 9780965531047
Category :
Languages : en
Pages : 659

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Book Description

The Art and Science of Telephone Triage

The Art and Science of Telephone Triage PDF Author: Carol Rutenberg
Publisher:
ISBN: 9780965531047
Category :
Languages : en
Pages : 659

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Book Description


Pediatric Nurse Telephone Triage

Pediatric Nurse Telephone Triage PDF Author: Andrew R. Hertz
Publisher:
ISBN: 9781581105308
Category : Medical
Languages : en
Pages : 0

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Book Description
This new book is a companion to Pediatric Telephone Protocols: Office Version, and it can also stand alone as an independent resource. Pediatric Nurse Telephone Triage is a pediatric nurse triage tool that has 2 major objectives. the first objective is to teach nurses how to perform nurse telephone triage using standard triage guidelines. the second objective is to educate nurses to better understand the rationale behind the Barton D. Schmitt telephone triage guidelines. Tables, figures, and algorithms are used throughout the text to illustrate, organize, and explain how to do telephone tria

The Art of Communication in Nursing and Health Care

The Art of Communication in Nursing and Health Care PDF Author: Theresa Raphael-Grimm, PhD, CNS
Publisher: Springer Publishing Company
ISBN: 0826110568
Category : Medical
Languages : en
Pages : 202

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Book Description
A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years

Telephone Triage for Obstetrics and Gynecology

Telephone Triage for Obstetrics and Gynecology PDF Author: Vicki E. Long
Publisher: LWW
ISBN:
Category : Medical
Languages : en
Pages : 460

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Book Description
This telephone triage book is designed for use by professional nurses assessing and advising patients over the telephone on topics related to obstetrics and gynecology. It is designed to crystalize the professionals existing knowledge base and to provide clear guidance on handling a wide-variety of patient situations about which the triage nurse might need to work through. the protocols are organized alphabetically by major topic areas and outline the salient medical, legal and practical considerations involved important educational points are highlighted to reinforce important points to stres

Neurology at the Bedside

Neurology at the Bedside PDF Author: Daniel Kondziella
Publisher: Springer Science & Business Media
ISBN: 1447152514
Category : Medical
Languages : en
Pages : 394

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Book Description
This book teaches readers the clinical skills residents in neurology have to acquire in the course of their training, and approaches neurology like a doctor approaches a patient: first there is a chapter on how to perform an efficient neurological history according to neuroanatomical key features, then a chapter on the bedside examination, followed by chapters on differential diagnosis, diagnostic procedures and lastly, the treatment. Neurology at the Bedside aims to provide readers with a personal clinical mentor. It takes them by the hand and guides them through the whole patient encounter from the history to the treatment, at each step pointing out what is essential and what is not. Extensive differential diagnostic flow charts and detailed treatment suggestions make it a perfect coat pocket reference for the wards. In addition, more than 50 unique case histories cover the entire spectrum of the field. Neurology at the Bedside is written for neurologists in training: residents as well as senior house officers. Also medical students, general practitioners and others with an interest in neurology will find invaluable information here that is difficult to look up in traditional textbooks or online references.

Telephone Triage Protocols for Nurses

Telephone Triage Protocols for Nurses PDF Author: Julie K. Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 9781609136468
Category : Emergency nursing
Languages : en
Pages : 0

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Book Description
Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available. This new edition features several new protocols--swine flu (H1N1 virus), bedbug problems, tattoo problems, and emergency contraception--as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Other features include a new reminder about documentation in each protocol, a new anatomic Table of Contents, and expanded home care instructions.

Core Curriculum for Ambulatory Care Nursing

Core Curriculum for Ambulatory Care Nursing PDF Author: Candia Baker Laughlin
Publisher: American Acdemy of Ambulatory Care Nursing
ISBN: 9781940325002
Category : Education
Languages : en
Pages : 542

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Book Description
The Core Curriculum for Ambulatory Care Nursing (3rd Edition) has been organized and expanded to address the educational needs of nurses new to the specialty and those with experience, as well as to provide a review for those who seek specialty certification as an ambulatory care nurse.

PEDIATRIC TELEPHONE PROTOCOLS

PEDIATRIC TELEPHONE PROTOCOLS PDF Author: BARTON D. SCHMITT
Publisher:
ISBN: 9789997015488
Category :
Languages : en
Pages : 0

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Book Description


Strengthening Forensic Science in the United States

Strengthening Forensic Science in the United States PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309142393
Category : Law
Languages : en
Pages : 348

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Book Description
Scores of talented and dedicated people serve the forensic science community, performing vitally important work. However, they are often constrained by lack of adequate resources, sound policies, and national support. It is clear that change and advancements, both systematic and scientific, are needed in a number of forensic science disciplines to ensure the reliability of work, establish enforceable standards, and promote best practices with consistent application. Strengthening Forensic Science in the United States: A Path Forward provides a detailed plan for addressing these needs and suggests the creation of a new government entity, the National Institute of Forensic Science, to establish and enforce standards within the forensic science community. The benefits of improving and regulating the forensic science disciplines are clear: assisting law enforcement officials, enhancing homeland security, and reducing the risk of wrongful conviction and exoneration. Strengthening Forensic Science in the United States gives a full account of what is needed to advance the forensic science disciplines, including upgrading of systems and organizational structures, better training, widespread adoption of uniform and enforceable best practices, and mandatory certification and accreditation programs. While this book provides an essential call-to-action for congress and policy makers, it also serves as a vital tool for law enforcement agencies, criminal prosecutors and attorneys, and forensic science educators.

Adult Telephone Protocols

Adult Telephone Protocols PDF Author: David Alan Thompson
Publisher:
ISBN: 9781610021951
Category : Emergency nursing
Languages : en
Pages : 0

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Book Description
This great resource provides the expert help triagers need to handle a wide array of phone inquiries. The new 4th edition is completely revised and updated to include more than 100 protocols that provide step-by-step guidance for addressing 90% of the most common adult complaints.