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Author: Michael A. Pagano
Publisher: University of Illinois Press
ISBN: 0252097149
Category : Political Science
Languages : en
Pages : 177
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Book Description
Can today's city govern well if its citizens lack modern technology? How important is access to computers for lowering unemployment? What infrastructure does a city have to build in order to attract new business? In this new collection, Michael A. Pagano curates engagement with such questions by public intellectuals, stakeholders, academics, policy analysts, and citizens. Each essay explores issues related to the impact and opportunities technology provides in government and citizenship, health care, workforce development, service delivery to citizens, and metropolitan growth. As the authors show, rapidly emerging technologies and access to such technologies shape the ways people and institutions interact in the public sphere and private marketplace. The direction of metropolitan growth and development, in turn, depends on access to appropriate technology scaled and informed by the individual, household, and community needs of the region. Contributors include Randy Blankenhorn, Bénédicte Callan, Jane Fountain, Sandee Kastrul, Karen Mossberger, Dan O'Neil, Michelle Russell, Alfred Tatum, Stephanie Truchan, Darrel West, and Howard Wial.
Author: Michael A. Pagano
Publisher: University of Illinois Press
ISBN: 0252097149
Category : Political Science
Languages : en
Pages : 177
Get Book Here
Book Description
Can today's city govern well if its citizens lack modern technology? How important is access to computers for lowering unemployment? What infrastructure does a city have to build in order to attract new business? In this new collection, Michael A. Pagano curates engagement with such questions by public intellectuals, stakeholders, academics, policy analysts, and citizens. Each essay explores issues related to the impact and opportunities technology provides in government and citizenship, health care, workforce development, service delivery to citizens, and metropolitan growth. As the authors show, rapidly emerging technologies and access to such technologies shape the ways people and institutions interact in the public sphere and private marketplace. The direction of metropolitan growth and development, in turn, depends on access to appropriate technology scaled and informed by the individual, household, and community needs of the region. Contributors include Randy Blankenhorn, Bénédicte Callan, Jane Fountain, Sandee Kastrul, Karen Mossberger, Dan O'Neil, Michelle Russell, Alfred Tatum, Stephanie Truchan, Darrel West, and Howard Wial.
Author: Alaka Holla
Publisher: World Bank Publications
ISBN: 0821389807
Category : Business & Economics
Languages : en
Pages : 153
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Book Description
In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors health, education and social protection which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various social accountability tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens individually and collectively can influence service delivery through access to information and opportunities to use it to hold providers both frontline service providers and program managers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.
Author: Dr Praful Gharpure
Publisher: Notion Press
ISBN:
Category : Reference
Languages : en
Pages : 291
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Book Description
Automation in service delivery is on the agenda for every city administration. However, with close to 7000 urban centres in a country like India, the service provision mechanism is at different levels of maturity across these centres. Further, the components of the service delivery mechanism vary from state to state, driving the need for harmony in the overall approach to service delivery. This book is an attempt to evolve a best-fit ‘Process Framework’ which shall aid various stakeholders involved in the service delivery mechanism including subject matter experts, service automation designers, administrators and students of urban planning/management to derive a roadmap for their respective plans for designing and enhancing service provisions. The book outlines a ‘Lifecycle Approach’ to service delivery as a whole, with a grouping of activities in each phase of the Lifecycle, leading to a set of processes in each phase. The whole set of such processes is amalgamated into an overall framework with an end-to-end view of the Service Lifecycle. The book also illustrates the fitment of these processes into existing administrative structures, thereby delineating the roles and responsibilities that the existing resources within the current setup need to adopt for a successful rollout of the framework.
Author: Manuel Pedro Rodríguez Bolívar
Publisher: Springer
ISBN: 3319585770
Category : Political Science
Languages : en
Pages : 209
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Book Description
This book examines the introduction of smart technologies into public administrations and the organizational issues caused by these implementations, and the potential of information and communication technologies (ICTs) to rationalize and improve government, transform governance and organizational issues, and address economic, social, and environmental challenges. Cities are increasingly using new technologies in the delivery of public sector services and in the improvement of government transparency, business-led urban development, and urban sustainability. The book will examine specific smart projects that cities are embracing to improve transparency, efficiency, sustainability, mobility, and whether all cities are prepared to implement smart technologies and the incentives for promoting implementation. This focus on the smart technologies applied to public sector entities will be of interest to academics, researchers, policy-makers, public managers, international organizations and technical experts involved in and responsible for the governance, development and design of Smart Cities.
Author: William Dillinger
Publisher: World Bank Publications
ISBN: 9780821327920
Category : Political Science
Languages : en
Pages : 54
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Book Description
This paper reviews efforts to improve the efficiency and responsiveness of urban services delivery in developing countries. It argues that failures in urban service delivery are not merely the result of a lack of technical knowledge on the part of local government staff, but also reflect constraints and perverse incentives confronting local personnel and their political leadership, and these, in turn, are often the inadverten result of problems in the relationship between central and local government. The report views the spread of decentralization as a potentially fortuitous phenomenon. The decentralization now occurring is not a carefully designed sequence of reforms aimed at improving the efficiency of public service delivery ; it appears to be a reluctant and disorderly series of concessions by central governments attempting to maintain political stability. (Adapté du résumé de l'auteur).
Author:
Publisher:
ISBN:
Category : Environmental engineering
Languages : en
Pages : 484
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Book Description
Author: Shabbir Cheema
Publisher: Springer Nature
ISBN: 9811529736
Category : Science
Languages : en
Pages : 344
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Book Description
This book examines three vital issues in urbanization and democratization: the institutional structures and processes of urban local governance to improve access to urban services; their outcomes in relation to low-income groups’ access to services, citizen participation in local governance, accountability of local leaders and officials, and transparency in local governance; and the factors that influence access to urban services, especially for the poor and marginalized groups. Further, it describes decentralization policies, views of the residents of slums on the effectiveness of government programs, and innovations in inclusive local governance and access to urban services.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 534
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Book Description
Each issue covers a different subject.
Author: United States. Congress. House. Committee on Science and Technology. Subcommittee on Domestic and International Scientific Planning, Analysis, and Cooperation
Publisher:
ISBN:
Category : Cities and towns
Languages : en
Pages : 918
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Book Description
Author: United States. Congress. House. Committee on Science and Technology. Subcommittee on Science, Research, and Technology
Publisher:
ISBN:
Category : Laboratories
Languages : en
Pages : 752
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Book Description
