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Author: Mark Goulston
Publisher: AMACOM
ISBN: 0814439594
Category : Self-Help
Languages : en
Pages : 273
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Book Description
No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. In Talking to “Crazy”, you will learn: Why people act the way they do How instinctive responses can exacerbate the situation, and what to do instead When to confront a problem and when to walk away How to activate the Sanity Cycle, which quickly transforms you from threat to ally How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.
Author: Mark Goulston
Publisher: AMACOM
ISBN: 0814439594
Category : Self-Help
Languages : en
Pages : 273
Get Book Here
Book Description
No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. In Talking to “Crazy”, you will learn: Why people act the way they do How instinctive responses can exacerbate the situation, and what to do instead When to confront a problem and when to walk away How to activate the Sanity Cycle, which quickly transforms you from threat to ally How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.
Author: Karl N. Jacobson
Publisher: Fortress Press
ISBN: 1506418473
Category : Religion
Languages : en
Pages : 270
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Book Description
So much theology is confusing and intimidating. The concepts themselves are given weighty-sounding names, such as incarnation and justification, and the explanations of the concepts sometimes can be more confusing than the names. Ê Captivating, entertaining, and highly informative,ÊCrazy TalkÊhelps readers navigate their way through that complexity and offers a vocabulary that dares (and equips!) its readers to embrace their own faith in a new, well-informed way. Ê The purpose ofÊCrazy Talk,Êsays editor Rolf A. Jacobson, is to render the heart of our Christian theology in a form that is accessible and appealing to everyone. The format of the book is similar to that of a dictionary of theological terms, but with a twist of humor! Each entry includes the name of the theological term, an ironic definition of the term, and a short humorous essay offering a fuller explanation of the term. In making the term understandable, Jacobson concentrates on the big theological issue that is at stake in the term and why it matters. Ê This revised and expanded edition includes new and expanded entries and all new images.
Author: Neil Postman
Publisher:
ISBN: 9780440015543
Category : Education
Languages : en
Pages : 292
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Book Description
Explains how to reduce ridiculous communication so that verbal behavior will not be an excessive burden.
Author: Mark Goulston
Publisher: AMACOM
ISBN: 081443648X
Category : Self-Help
Languages : en
Pages : 272
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Book Description
Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone. With this groundbreaking book, you will be able to master the fine but critical art of effective communication.
Author: Leslie Morgan Steiner
Publisher: Macmillan + ORM
ISBN: 142996233X
Category : Family & Relationships
Languages : en
Pages : 202
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Book Description
The New York Times bestseller: “[A] brutally honest memoir of a brave, smart, fresh-faced young woman’s descent into domestic hell.” —Monica Holloway, author of Driving with Dead People At 22, Leslie Morgan Steiner seemed to have it all: a Harvard diploma, a glamorous job at Seventeen magazine, a downtown New York City apartment. Plus a handsome, funny, street-smart boyfriend who adored her. But behind her façade of success, this golden girl hid a dark secret. She’d made a mistake shared by millions: she fell in love with the wrong person. At first Leslie and Conor seemed as perfect together as their fairy-tale wedding. Then came the fights she tried to ignore: he pushed her down the stairs of the house they bought together, poured coffee grinds over her hair as she dressed for a critical job interview, choked her during an argument, and threatened her with a gun. Several times, he came close to making good on his threat to kill her. With each attack, Leslie lost another piece of herself. Gripping and utterly compelling, Crazy Love takes you inside the violent, devastating world of abusive love. Conor said he’d been abused since he was a young boy, and love and rage danced intimately together in his psyche. Why didn’t Leslie leave? She stayed because she loved him. Find out for yourself if she had fallen truly in love—or into a psychological trap. Crazy Love will draw you in—and never let go. “Compulsively readable.” —People “A must read for anyone in a consuming relationship.” —Iris Krasnow, New York Times–bestselling author
Author: Linda Rottenberg
Publisher: Portfolio
ISBN: 1591847990
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
Reveals how companies like GE and Burberry have broken the corporate mould, and introduces us to entrepreneurs like Leila Velez, who started a multi-million hair-care company from her kitchen sink in Rio.
Author: Mark Goulston
Publisher: AMACOM Div American Mgmt Assn
ISBN: 081442015X
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
People won't put up with being "sold" anymore. If they sense they are being pushed, their guard goes up-and even if they do comply, lingering resentment undermines the relationship...maybe forever. Yet, most books on influence still portray it as something you "do to" someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techniques. Manipulative tactics might occasionally wear down a colleague's or client's resistance, but they fail to produce the mutual trust that sustains successful relationships. In short, they just won't work in our sophisticated, post-selling world. In this groundbreaking book, authors Mark Goulston and John Ullmen reveal a new model for authentic influence-the kind that creates a strong initial connection and survives long after agreement has been reached. Based on listening, genuine engagement and commitment to win-win outcomes, Real Influence provides a powerful four-step method you can use to: * Examine your priorities * Learn about the key players and what they need * Earn their attention and motivate them to hear more * Add value with your questions and actions Complete with examples of the steps in action and insights from real-world "power influencers," this one-of-a-kind guide shows that being straight with everyone means winning for all. www.getrealinfluence.com
Author: Jason Fried
Publisher: HarperCollins
ISBN: 0008323453
Category : Self-Help
Languages : en
Pages : 147
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Book Description
Jason Fried and David Heinemeier Hansson, the authors of the New York Times bestseller Rework, are back with a manifesto to combat all your modern workplace worries and fears.
Author: Bruce Benamran
Publisher: The Experiment
ISBN: 1615194037
Category : Science
Languages : en
Pages : 337
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Book Description
As smartphones, supercomputers, supercolliders, and AI propel us into an ever more unfamiliar future, How to Speak Science takes us on a rollicking historical tour of the greatest discoveries and ideas that make todayÕs cuttingÐedge technologies possible. Wanting everyone to be able to ÒspeakÓ science, YouTube science guru Bruce Benamran explainsÐas accessibly and wittily as in his acclaimed videosÐthe fundamental ideas of the physical world: matter, life, the solar system, light, electromagnetism, thermodynamics, special and general relativity, and much more. Along the way, Benamran guides us through the wildest hypotheses and most ingenious ideas of Galileo, Newton, Curie, Einstein, and scienceÕs other greatest minds, reminding us that while they werenÕt always exactly right, they were always curious. How to Speak Science acquaints us not only with what scientists know, but how they think, so that each of us can reason like a physicistÐand appreciate the world in all its beautiful chaos.
Author: Sherry Rochester
Publisher: Springer Science & Business Media
ISBN: 1461591198
Category : Language Arts & Disciplines
Languages : en
Pages : 239
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Book Description
This book is a study of discourse-the flow of talk-of schizophrenic speakers. Our goal is to understand the processes which account for the ordinary flow of talk that happens all the time between speakers and lis teners. How do conversations happen? What is needed by a listener to follow a speaker's words and respond appropriately to them? How much can a speaker take for granted and how much must be stated explicitly for the listener to follow the speaker's meanings readily and easily? Each time we ask these questions, we seem to have to go back to some place prior to the "ordinary" adult conversation. This time, we have tried reversing the questions and asking: What happens when conversa tion fails? Prompted in part by an early paper by Robin Lakoff to the Chi cago Linguistics Society and by Herb Clark's studies of listener processes, we wondered what a speaker has to do to make the listener finally stop making allowances and stop trying to adjust the conversational contract to cooperate. This inquiry led us to the schizophrenic speaker. When a listener decides that the speaker's talk is "crazy," he or she is giving up on the normal form of conversation and saying, in effect, this talk is ex traordinary and something is wrong. We thought that, if we could specify what makes a conversation fail, we might learn what has to be present for a conversation to succeed.
