Tales from the Slot Floor, Volume 1: Casino Slot Managers in Their Own Words PDF Download
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Author: David G. Schwartz
Publisher: Gambling Studies
ISBN: 9781939546111
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Slot machines are the backbone of most casinos. They earn the most money and determine the physical layout of the casino floor. The management of slot machines, which includes overseeing employees, selecting machines, designing the playing space, resolving customer disputes, and conducting analyses to improve operations, is a challenging field whose complexity has grown as the machines themselves have become more sophisticated. To better document the current issues in slot management--and the change the field has seen over the past four decades--the University of Nevada, Las Vegas Center for Gaming Research conducted an oral history project. Those interviewed were at all stages of their careers. Drawn from these interviews, Tales from the Slot Floor features slot managers discussing several of the most important issues in today's casino world, including: the optimal layout of a slot floor; the qualities demonstrated by both good and bad managers; what customers want from their visits to the casino; the vendor/casino relationship; appealing to millennials; and what the future holds. In addition, those with long careers share their views on the changes they have seen, and all subjects offer their advice to those embarking on a career in slot management. For those interested in becoming slot managers, or those just curious about how casinos work, Tales from the Slot Floor gives you the inside story of slot operations, from those who do it.
Author: David G. Schwartz
Publisher: Gambling Studies
ISBN: 9781939546111
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
Slot machines are the backbone of most casinos. They earn the most money and determine the physical layout of the casino floor. The management of slot machines, which includes overseeing employees, selecting machines, designing the playing space, resolving customer disputes, and conducting analyses to improve operations, is a challenging field whose complexity has grown as the machines themselves have become more sophisticated. To better document the current issues in slot management--and the change the field has seen over the past four decades--the University of Nevada, Las Vegas Center for Gaming Research conducted an oral history project. Those interviewed were at all stages of their careers. Drawn from these interviews, Tales from the Slot Floor features slot managers discussing several of the most important issues in today's casino world, including: the optimal layout of a slot floor; the qualities demonstrated by both good and bad managers; what customers want from their visits to the casino; the vendor/casino relationship; appealing to millennials; and what the future holds. In addition, those with long careers share their views on the changes they have seen, and all subjects offer their advice to those embarking on a career in slot management. For those interested in becoming slot managers, or those just curious about how casinos work, Tales from the Slot Floor gives you the inside story of slot operations, from those who do it.
Author: David Schwartz G
Publisher: Routledge
ISBN: 1136757414
Category : Games & Activities
Languages : en
Pages : 249
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Book Description
First Published in 2003. Routledge is an imprint of Taylor & Francis, an informa company.
Author: Jim Kilby
Publisher: Wiley
ISBN: 0470073640
Category : Business & Economics
Languages : en
Pages : 416
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Book Description
Complete guidance to the ins and outs of gaming operations Management personnel need a thorough understanding of the business side of the casino industry to ensure profits???and to avoid losses. It's a sure bet that Casino Operations Management, Second Edition will help current and future gaming management professionals better serve any casino. Written by experts with over 65 years of combined experience in the field, this Second Edition offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations. This updated edition features detailed coverage of: Current high-roller marketing tactics and their effect on profitability The effect of popular money management systems on casino profits The initial development process of an Indian casino Studies designed to identify the patronage motives of gamblers, including those of riverboat customers Slot club design: player rating issues, point accumulation schemes, and more Principles of casino floor design: managing table game and slot location Studies designed to measure the profit contribution of popular slot promotions Casino Operations Management, Second Edition uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally.
Author: Deke Castleman
Publisher: Huntington Press Inc
ISBN: 1935396595
Category : Games & Activities
Languages : en
Pages : 360
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Book Description
The only book that examines the lifestyles and motivations of the world’s biggest gamblers, the whales, and how the casinos harpoon and beach them. This definitive exposé reveals the shrouded world of ultra-high rollers and the Faustian pacts they forge with their hosts, the casino representatives whose job it is to part them from their fortunes. The third edition includes an extensive update about Las Vegas, the "greening" of gambling, the nightclub and day club scenes, the evolution of the host position, and much more--all in the words of superhost Steve Cyr.
Author: David G. Schwartz
Publisher: Gambling Studies
ISBN: 9781939546098
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Dealing in a casino presents challenges and rewards not seen in many workplaces. With hundreds of thousands of dollars at stake every minute, table games pits are high-stress workplaces. Managing a workforce of dealers and attending to the needs of players brings stresses of its own. In 2015, the University of Nevada, Las Vegas's Center for Gaming Research received a grant from the UNLV University Libraries Advisory Board that enabled it to undertake an oral history project intended to capture the stories of table games managers, including both those currently working in the field and those who have retired. Drawn from these interviews, Tales from the Pit provides an overview of how the interviewees felt about a variety of topics, ranging from their experiences breaking in as new dealers to their transitions to management and the changes the industry has seen over their careers. The current and former managers speak candidly about the owners, bosses, dealers, and players who made each day challenging. This book illuminates the past several decades of casino history through the words of those who lived and made it.
Author: Julia Carcamo
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 144
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Book Description
Competition for casino customers is more competitive than ever as marketers look to solidify a customer base for the future. Branding is playing a pivotal role as casino operators - large and small - attempt to differentiate themselves not only from industry competition but from new entertainment options. Julia Carcamo shares decades of executive-level operational experience with some of the world's top casino companies. With her easy to understand Jules Rules, you will change your view of marketing and prepare yourself to build an identity that will resonate with employees, customers, and stakeholders and produce real ROI. Are you ready for the challenge?
Author: Frank Scoblete
Publisher: Triumph Books
ISBN: 1623680050
Category : Games & Activities
Languages : en
Pages : 315
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Book Description
Penned by a reputable authority on casinos, this guide provides the tools of the trade in order to perform a successful climb to the top of the gaming mountain. A step-by-step instructional approach is presented, going beyond the standard handbooks on blackjack, craps, and slots to include tips and tricks on baccarat, roulette, and more. A must-have for both casual and professional gamblers throughout the nation, this invaluable companion is guaranteed to provide the winning edge to beat the house.
Author: Cara Bertoia
Publisher: The Wild Rose Press Inc
ISBN: 1509240926
Category : Fiction
Languages : en
Pages : 238
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Book Description
Caroline Popov, alone, heartbroken, and deeply in debt ends up in glamorous Palm Springs, California where Native casinos have just opened, offering employment to thousands. She lands a job at the Palm Oasis Casino where she is mentored by the charismatic tribal chairman, John Tovar. Embraced by casino culture, Caroline works her way up to casino manager of the Night Hawk, in the High Desert town of Joshua Tree. There, she is responsible for managing multicultural team members, satisfying the demands of often unique guests, and growing revenue while rooting out corruption. In the process of rediscovering her inner strength, she learns, you have to gamble like your life depends on it. Because it often does.
Author: William Dunn
Publisher:
ISBN: 9780692026427
Category :
Languages : en
Pages : 144
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Book Description
Author: Jean Scott
Publisher:
ISBN: 9781944877132
Category : Games & Activities
Languages : en
Pages : 0
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Book Description
Jean Scott, one of gambling's most recognizable names, explains how she's adapted her methods to the changing casino scene and provides new techniques for beating the casinos worldwide. Focused on recreational gamblers, with solid information on the ins and outs of the games, the systems, and the casino-employee mindset, this book conveys concepts and strategies that will strech bankrolls, reduce losses, and provide a blueprint for long-term casino success.
