Stepping Up to ISO 9004 PDF Download
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Author: Russell Westcott
Publisher: Paton Professional
ISBN: 9780971323179
Category : Business & Economics
Languages : en
Pages : 212
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Book Description
Congratulations. Your organization is registered to ISO 9001. Guess what? You've just taken the first step in your continual improvement journey. The next step is to step up to world-class status. More than 500,000 organizations around the world have registered their quality management systems to one of the ISO 9000 series standards. How will yours be different? ISO 9004:2000 is an excellent guide to moving beyond the bare basics outlined in ISO 9001:2000.
Author: Russell Westcott
Publisher: Paton Professional
ISBN: 9780971323179
Category : Business & Economics
Languages : en
Pages : 212
Get Book Here
Book Description
Congratulations. Your organization is registered to ISO 9001. Guess what? You've just taken the first step in your continual improvement journey. The next step is to step up to world-class status. More than 500,000 organizations around the world have registered their quality management systems to one of the ISO 9000 series standards. How will yours be different? ISO 9004:2000 is an excellent guide to moving beyond the bare basics outlined in ISO 9001:2000.
Author: David Hoyle
Publisher: Routledge
ISBN: 0750658444
Category : Business & Economics
Languages : en
Pages : 169
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Book Description
ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and system audit. Understand six-sigma, the process approach and the principles of control and breakthrough. Learn how to manage the business processes, set objectives, identify processes, and write procedures. Discover what the standard means by customer focus, the systems approach, leadership and much more. Packed with information on over 220 terms, this guide: . Provides quick access to the salient concepts that underpin best practise. . Provides ISO definitions and alternative definitions for comparative purposes. . Identifies all the requirements and associated clauses where a particular term is used. . Provides guidance on application and interpretation with hints and tips to aid understanding. . Provides task lists for implementing methods and techniques. A book to pack in the brief case, a portable adviser that is ready to serve up answers when you're stuck for words, deep in debate, challenged by an auditor or confronted by your boss. Presented in an A-Z format, making the text more accessible and easier to digest. Provides the whys and hows of ISO 9000: 2000, to assist quality developers meeting requirements, and to help auditors perform effectively.
Author: David Hoyle
Publisher: Routledge
ISBN: 1136391436
Category : Business & Economics
Languages : en
Pages : 168
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Book Description
ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and system audit. Understand six-sigma, the process approach and the principles of control and breakthrough. Learn how to manage the business processes, set objectives, identify processes, and write procedures. Discover what the standard means by customer focus, the systems approach, leadership and much more. Packed with information on over 220 terms, this guide: • Provides quick access to the salient concepts that underpin best practise. • Provides ISO definitions and alternative definitions for comparative purposes. • Identifies all the requirements and associated clauses where a particular term is used. • Provides guidance on application and interpretation with hints and tips to aid understanding. • Provides task lists for implementing methods and techniques. A book to pack in the brief case, a portable adviser that is ready to serve up answers when you’re stuck for words, deep in debate, challenged by an auditor or confronted by your boss.
Author:
Publisher: Ediciones Díaz de Santos
ISBN: 849308820X
Category : Quality assurance
Languages : en
Pages : 504
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Book Description
Author: R.J. Does
Publisher: Springer Science & Business
ISBN: 9780792355700
Category : Mathematics
Languages : en
Pages : 266
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Book Description
During the past decade interest in quality management has greatly increased. One of the central elements of Total Quality Management is Statistical Process Control, more commonly known as SPC. This book describes the pitfalls and traps which businesses encounter when implementing and assuring SPC. Illustrations are given from practical experience in various companies. The following subjects are discussed: implementation of SPC, activity plan for achieving statistically controlled processes, statistical tools, and lastly, consolidation and improvement of the results. Also, an extensive checklist is provided with which a business can determine to what extent it has succeeded in the actual application of SPC. Audience: This volume is written for companies which are going to implement SPC, or which need a new impetus in order to get SPC properly off the ground. It will be of interest in particular to researchers whose work involves statistics and probability, production, operation and manufacturing management, industrial organisation and mathematical and quantitative methods. It will also appeal to specialists in engineering and management, for example in the electronic industry, discrete parts industry, process industry, automotive and aircraft industry and food industry.
Author: R.P. Mohanty & R.R. Lakhe
Publisher: Jaico Publishing House
ISBN: 8172249535
Category : Business & Economics
Languages : en
Pages : 401
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Book Description
The service sector contributes to the economy by absorbing surplus labor released from the agriculture and manufacturing sectors due to automations. It plays a positive role in maintaining economic stability. This sector covers many organizations such as health-care, education, banking, municipalities,etc. This book is about understanding TQM concepts and applications in the service sector.
Author: John Lawson
Publisher: CRC Press
ISBN: 1000336557
Category : Technology & Engineering
Languages : en
Pages : 299
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Book Description
An Introduction to Acceptance Sampling and SPC with R is an introduction to statistical methods used in monitoring, controlling and improving quality. Topics covered include acceptance sampling; Shewhart control charts for Phase I studies; graphical and statistical tools for discovering and eliminating the cause of out-of-control-conditions; Cusum and EWMA control charts for Phase II process monitoring; and the design and analysis of experiments for process troubleshooting and discovering ways to improve process output. Origins of statistical quality control and the technical topics presented in the remainder of the book are those recommended in the ANSI/ASQ/ISO guidelines and standards for industry. The final chapter ties everything together by discussing modern management philosophies that encourage the use of the technical methods presented earlier. In the modern world sampling plans and the statistical calculations used in statistical quality control are done with the help of computers. As an open source high-level programming language with flexible graphical output options, R runs on Windows, Mac and Linux operating systems, and has add-on packages that equal or exceed the capability of commercial software for statistical methods used in quality control. In this book, we will focus on several R packages. In addition to demonstrating how to use R for acceptance sampling and control charts, this book will concentrate on how the use of these specific tools can lead to quality improvements both within a company and within their supplier companies. This would be a suitable book for a one-semester undergraduate course emphasizing statistical quality control for engineering majors (such as manufacturing engineering or industrial engineering), or a supplemental text for a graduate engineering course that included quality control topics.
Author: Joy Frestedt
Publisher: Academic Press
ISBN: 0128093501
Category : Law
Languages : en
Pages : 336
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Book Description
FDA Warning Letters About Food Products: How to Avoid or Respond to Citations uses examples of FDA warning letters about food products as training tools to discuss important quality and manufacturing issues encountered by food companies around the world as they bring food products into the US market. Focused specifically on FDA warning letters surrounding new dietary ingredients and dietary supplements, the book first introduces FDA warning letters in general. Each chapter then focuses on specific issues identified, including HAACP/quality systems, imports/exports, food contact issues, etc. This book helps the food industry train professional team members (across the spectrum of experience levels) to avoid common issues often cited in warning letters. It serves both as an authoritative reference on the common types of warning letters issued to food companies today, and as a guide to best practices for food manufacturers. - Includes a range of specific warning letters as case studies and examples of method application - Synthesizes often complex information into a clear presentation of FDA warning letters and how to deal with them - Describes techniques and methodologies to guide readers to the solution most appropriate for their scenario
Author: Ann W. Phillips
Publisher: Quality Press
ISBN: 0873899024
Category : Business & Economics
Languages : en
Pages : 93
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Book Description
Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processes with the primary purpose of conforming to the requirements of ISO 9001. In doing so, however, it is easy to lose sight of the primary intent of the standard: to continually improve the effectiveness of the quality management system (QMS) implemented at our organization. This book is intended to help managers, quality professionals, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2015 while adding significant, measurable value to the organization. The tools, techniques, and step-by-step guidelines provided in this book can also be used by those organizations that have a well-established internal audit process but are looking for easy ways to make that process more effective. The tools in the appendices of this book have also been provided on the enclosed CD to facilitate your customizing them to fit the specific needs of your organization.
Author: Russell T. Westcott
Publisher: Quality Press
ISBN: 0873898907
Category : Business & Economics
Languages : en
Pages : 210
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Book Description
ASQs Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it supports are intended to form a foundation for further study and application of proven quality principles and practices worldwide. The book follows the CQIA BoK in both content and sequence. The intent is that this book will serve as a guide to be used in preparation to take the CQIA examination given by ASQ. Each chapter stands alone, and the chapters may be read in any order. Some material reaching beyond the content of the BoK has been added. Supplemental reading suggestions are provided. An online, interactive sample exam and a paper-and-pencil sample can be found on the ASQ website (http://asq.org/cert/quality-improvement-associate/prepare).
