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Author: Craig Storti
Publisher: Chambers
ISBN: 1529396891
Category : Language Arts & Disciplines
Languages : en
Pages : 126
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Book Description
Have you ever struggled to communicate with a limited-English speaker? Have you been frustrated by unsuccessful interactions with non-native English speakers? Did you know there is a simple solution to improve cross-cultural communication in English? What most of us native speakers overlook in these situations is that the problem here may not be the limited English of the other person; it could be our English. And while we certainly can't do anything about the former, we can do a great deal about the latter. This short book gives 50 practical tools to help you become aware of and adapt your own language to completely transform exchanges with limited-English speakers and greatly increase the chances of a satisfying outcome for both you and the limited-English speaker you're trying to help or serve. And the good news is: it is not that difficult and it is entirely in the hands of the native speaker. Craig Storti is a nationally known figure with over 30 years of experience in the field of intercultural communications and cross-cultural adaptation, and the author of several standard works, including Culture Matters, a cross-cultural workbook used by the U. S. government in over 90 countries. He has successfully led workshops on cultural diversity for Fortune 500 companies, hotels such as Marriott, diplomats, civil servants, and foreign aid workers. But it was his 90-minute segments on common mistakes native speakers make when talking to limited-English speakers and how participants could improve interactions that became the most popular and useful aspect of his training. This much-needed book is ideal for anyone working in a public-facing job from government to hospitality, health care, international organizations, human resources, cross-cultural and diversity training, English as a second language teaching, foreign aid, or those with a love of language, culture and communication.
Author: Craig Storti
Publisher: Chambers
ISBN: 1529396891
Category : Language Arts & Disciplines
Languages : en
Pages : 126
Get Book
Book Description
Have you ever struggled to communicate with a limited-English speaker? Have you been frustrated by unsuccessful interactions with non-native English speakers? Did you know there is a simple solution to improve cross-cultural communication in English? What most of us native speakers overlook in these situations is that the problem here may not be the limited English of the other person; it could be our English. And while we certainly can't do anything about the former, we can do a great deal about the latter. This short book gives 50 practical tools to help you become aware of and adapt your own language to completely transform exchanges with limited-English speakers and greatly increase the chances of a satisfying outcome for both you and the limited-English speaker you're trying to help or serve. And the good news is: it is not that difficult and it is entirely in the hands of the native speaker. Craig Storti is a nationally known figure with over 30 years of experience in the field of intercultural communications and cross-cultural adaptation, and the author of several standard works, including Culture Matters, a cross-cultural workbook used by the U. S. government in over 90 countries. He has successfully led workshops on cultural diversity for Fortune 500 companies, hotels such as Marriott, diplomats, civil servants, and foreign aid workers. But it was his 90-minute segments on common mistakes native speakers make when talking to limited-English speakers and how participants could improve interactions that became the most popular and useful aspect of his training. This much-needed book is ideal for anyone working in a public-facing job from government to hospitality, health care, international organizations, human resources, cross-cultural and diversity training, English as a second language teaching, foreign aid, or those with a love of language, culture and communication.
Author: Henry Hitchings
Publisher: Farrar, Straus and Giroux
ISBN: 0374710597
Category : Social Science
Languages : en
Pages : 401
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Book Description
A humorous and charming investigation into what it really means to have proper manners Most of us know a bit about what passes for good manners—holding doors open, sending thank-you notes, no elbows on the table—and we certainly know bad manners when we see them. But where has this patchwork of beliefs and behaviors come from? How did manners develop? How do they change? And why do they matter so much? In examining English manners, Henry Hitchings delves into the English character and investigates what it means to be English. Sorry! presents an amusing, illuminating, and quirky audit of British manners. From basic table manners to appropriate sexual conduct, via hospitality, chivalry, faux pas, and online etiquette, Hitchings traces the history of England's customs and courtesies. Putting some of the most astute observers of humanity—including Jane Austen and Samuel Pepys—under the microscope, he uses their lives and writings to pry open the often downright peculiar secrets of the English character. Hitchings's blend of history, anthropology, and personal journey helps us understand the bizarre and contested cultural baggage that goes along with our understanding of what it means to have good manners.
Author: Graham Fraser
Publisher: Douglas Gibson Books
ISBN: 9780771047671
Category : History
Languages : en
Pages : 341
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Book Description
As the threat of another Quebec referendum on independence looms, this book becomes important for every Canadian — especially as language remains both a barrier and a bridge in our divided country Canada’s language policy is the only connection between two largely unilingual societies — English-speaking Canada and French-speaking Quebec. The country’s success in staying together depends on making it work. How well is it working? Graham Fraser, an English-speaking Canadian who became bilingual, decided to take a clear-eyed look at the situation. The results are startling — a blend of good news and bad. The Official Languages Act was passed with the support of every party in the House way back in 1969 — yet Canada’s language policy is still a controversial, red-hot topic; jobs, ideals, and ultimately the country are at stake. And the myth that the whole thing was always a plot to get francophones top jobs continues to live. Graham Fraser looks at the intentions, the hopes, the fears, the record, the myths, and the unexpected reality of a country that is still grappling with the language challenge that has shaped its history. He finds a paradox: after letting Quebec lawyers run the country for three decades, Canadians keep hoping the next generation will be bilingual — but forty years after learning that the country faced a language crisis, Canada’s universities still treat French as a foreign language. He describes the impact of language on politics and government (not to mention social life in Montreal and Ottawa) in a hard-hitting book that will be discussed everywhere, including the headlines in both languages.
Author: Mikołaj Grynberg
Publisher: The New Press
ISBN: 1620976854
Category : Fiction
Languages : en
Pages : 152
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Book Description
Finalist for the National Jewish Book Awards Finalist, National Translation Award in Prose An exquisitely original collection of darkly funny stories that explore the panorama of Jewish experience in contemporary Poland, from a world-class contemporary writer “These small, searing prose pieces are moving and unsettling at the same time. If the diagnosis they present is right, then we have a great problem in Poland.” —Olga Tokarczuk, Nobel Prize laureate and author of Flights Mikołaj Grynberg is a psychologist and photographer who has spent years collecting and publishing oral histories of Polish Jews. In his first work of fiction—a book that has been widely praised by critics and was shortlisted for Poland’s top literary prize—Grynberg recrafts those histories into little jewels, fictionalized short stories with the ring of truth. Both biting and knowing, I’d Like to Say Sorry, but There’s No One to Say Sorry To takes the form of first-person vignettes, through which Grynberg explores the daily lives and tensions within Poland between Jews and gentiles haunted by the Holocaust and its continuing presence. In “Unnecessary Trouble,” a grandmother discloses on her deathbed that she is Jewish; she does not want to die without her family knowing. What is passed on to the family is fear and the struggle of what to do with this information. In “Cacophony,” Jewish identity is explored through names, as Miron and his son Jurek demonstrate how heritage is both accepted and denied. In “My Five Jews,” a non-Jewish narrator remembers five interactions with her Jewish countrymen, and her own anti-Semitism, ruefully noting that perhaps she was wrong and should apologize, but no one is left to say “I’m sorry” to. Each of the thirty-one stories is a dazzling and haunting mini-monologue that highlights a different facet of modern Poland’s complex and difficult relationship with its Jewish past.
Author: Noor Naga
Publisher: Graywolf Press
ISBN: 1644451719
Category : Fiction
Languages : en
Pages : 191
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Book Description
Winner of the 2022 Center for Fiction First Novel Prize Winner of the 2023 Arab American Book Award for Fiction Shortlisted for the 2022 Scotiabank Giller Prize Shortlisted for the 2023 PEN/Jean Stein Book Award Shortlisted for the 2022 VCU Cabell First Novelist Award Winner of the Graywolf Press African Fiction Prize, a lush experimental novel about love as a weapon of empire. In the aftermath of the Arab Spring, an Egyptian American woman and a man from the village of Shobrakheit meet at a café in Cairo. He was a photographer of the revolution, but now finds himself unemployed and addicted to cocaine, living in a rooftop shack. She is a nostalgic daughter of immigrants “returning” to a country she’s never been to before, teaching English and living in a light-filled flat with balconies on all sides. They fall in love and he moves in. But soon their desire—for one another, for the selves they want to become through the other—takes a violent turn that neither of them expected. A dark romance exposing the gaps in American identity politics, especially when exported overseas, If an Egyptian Cannot Speak English is at once ravishing and wry, scathing and tender. Told in alternating perspectives, Noor Naga’s experimental debut examines the ethics of fetishizing the homeland and punishing the beloved . . . and vice versa. In our globalized twenty-first-century world, what are the new faces (and races) of empire? When the revolution fails, how long can someone survive the disappointment? Who suffers and, more crucially, who gets to tell about it?
Author: David LaRochelle
Publisher: Candlewick Press
ISBN: 1536237299
Category : Juvenile Nonfiction
Languages : en
Pages : 35
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Book Description
From the Theodor Seuss Geisel Award–winning creators of See the Cat: Three Stories About a Dog comes a funny and handy guide that explains just how (and how not!) to say “I’m sorry.” Wouldn’t the world be a better place if everyone knew how to apologize? Luckily, this humorous guidebook is full of practical tips about when, why, and how to say you’re sorry. From a porcupine who accidentally popped his friend’s balloon to a snail who was running so fast he stepped on a sloth’s toes, hilarious examples and sweet illustrations abound. For both listeners who are just learning and older readers who need a refresher, this book will come as a welcome reminder that even though apologizing can be hard, it doesn’t have to be complicated.
Author: Joanna Cotler
Publisher: Penguin
ISBN: 1984812475
Category : Juvenile Fiction
Languages : en
Pages : 34
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Book Description
* "Clever, funny, and true--really."-- Kirkus Reviews (starred review) * "The animals, rendered expressively by Bliss, learn what kids already know and adults too easily forget: the capacity to say "I'm sorry"--and mean it--is no small thing."--PW (starred review) A sweet and thoughtful picture book about how one act of kindness can change the world, written by publishing legend Joanna Cotler and illustrated by New York Times bestseller Harry Bliss. Cow was in a nasty mood. When Duck came along Cow kicked mud in her face. "Why'd you do that?" asked Duck. "I felt like it," said Cow. "And I'm not sorry." Little did Cow know that her bad mood would spread to the whole farm. But it does when Cow passes her anger along to Duck who takes it out on Frog who is mean to Bird who upsets Goat who bothers Pig. Until good-hearted Dog turns things around by showing kindness to Pig, turning not sorry into sorry (really sorry). But will that be enough to mend all of the hurt feelings on the farm? With a charming text by Joanna Cotler and beautiful artwork by New York Times bestseller Harry Bliss, this is a picture book about the power of reactivity and how to diffuse it with love. Being sorry (really sorry) can make a world of difference and make your world different too. Praise for Sorry (Really Sorry): "Funny and touching and had a nice, rhythmic feel to it that I think would work well in storytime." --Jean Little Library
Author: Amy Gillett
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 220
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Book Description
CD and book designed to teach idioms and expressions used in the American business world.
Author: June Eding
Publisher: National Geographic Books
ISBN: 1578264138
Category : Psychology
Languages : en
Pages : 0
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Book Description
I'm Sorry is an inspirational book designed to provide readers with thoughtful ways to apologize as well as how to bring about forgiveness and reconciliation. Apology and forgiveness are essential aspects of human interaction. When we have wronged or hurt someone we love, it is important for the health of the relationship that we apologize and forgive. The delicate balance of apology and forgiveness is one that must be maintained to preserve both our emotional and physical well-being and the spirit of the relationship that connects us. Whether at home or at work, you will discover in these pages powerful actions and strategies to bring about healing. As it has been said: An apology is a friendship preserver, an antidote for hatred, never a sign of weakness; it costs nothing but one’s pride, always saves more than it costs, and is a device needed in every home. Rich with thought-provoking quotes providing inspiration, I'm Sorry is a wonderful book for friends and family and a great gift idea for those you love.
Author: Kate Fox
Publisher: Nicholas Brealey
ISBN: 1857889177
Category : Social Science
Languages : en
Pages : 455
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Book Description
Updated, with new research and over 100 revisions Ten years later, they're still talking about the weather! Kate Fox, the social anthropologist who put the quirks and hidden conditions of the English under a microscope, is back with more biting insights about the nature of Englishness. This updated and revised edition of Watching the English - which over the last decade has become the unofficial guidebook to the English national character - features new and fresh insights on the unwritten rules and foibles of "squaddies," bikers, horse-riders, and more. Fox revisits a strange and fascinating culture, governed by complex sets of unspoken rules and bizarre codes of behavior. She demystifies the peculiar cultural rules that baffle us: the rules of weather-speak. The ironic-gnome rule. The reflex apology rule. The paranoid pantomime rule. Class anxiety tests. The roots of English self-mockery and many more. An international bestseller, Watching the English is a biting, affectionate, insightful and often hilarious look at the English and their society.
