Author: Lois Foreman-Wernet
Publisher: Hampton Press (NJ)
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 420
Book Description
« Dervin's Sense-making Methodology is widely used for studying users, audiences, patrons, patients, and clients in a variety of fields including: communication, cultural studies, library and information science, nursing, environmental studies, arts policy and education, public health, marketing, public opinion, public relations, sociology, and psychology. This reader compiles in one volume the currently widely dispersed writing which provide an overview of the approach's meta-theoretical, methodological, and method foundations. Dervin has called her approach a "methodology between the cracks" focused on studying and implementing communication communicatively in any setting. »--
Sense-making Methodology Reader
Author: Lois Foreman-Wernet
Publisher: Hampton Press (NJ)
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 420
Book Description
« Dervin's Sense-making Methodology is widely used for studying users, audiences, patrons, patients, and clients in a variety of fields including: communication, cultural studies, library and information science, nursing, environmental studies, arts policy and education, public health, marketing, public opinion, public relations, sociology, and psychology. This reader compiles in one volume the currently widely dispersed writing which provide an overview of the approach's meta-theoretical, methodological, and method foundations. Dervin has called her approach a "methodology between the cracks" focused on studying and implementing communication communicatively in any setting. »--
Publisher: Hampton Press (NJ)
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 420
Book Description
« Dervin's Sense-making Methodology is widely used for studying users, audiences, patrons, patients, and clients in a variety of fields including: communication, cultural studies, library and information science, nursing, environmental studies, arts policy and education, public health, marketing, public opinion, public relations, sociology, and psychology. This reader compiles in one volume the currently widely dispersed writing which provide an overview of the approach's meta-theoretical, methodological, and method foundations. Dervin has called her approach a "methodology between the cracks" focused on studying and implementing communication communicatively in any setting. »--
Information Seeking Behavior and Technology Adoption: Theories and Trends
Author: Al-Suqri, Mohammed Nasser
Publisher: IGI Global
ISBN: 1466681578
Category : Technology & Engineering
Languages : en
Pages : 345
Book Description
With the increasingly complex and ubiquitous data available through modern technology, digital information is being utilized daily by academics and professionals of all disciplines and career paths. Information Seeking Behavior and Technology Adoption: Theories and Trends brings together the many theories and meta-theories that make information science relevant across different disciplines. Highlighting theories that had their base in the early days of text-based information and expanding to the digitization of the Internet, this book is an essential reference source for those involved in the education and training of the next-generation of information science professionals, as well as those who are currently working on the design and development of our current information products, systems, and services.
Publisher: IGI Global
ISBN: 1466681578
Category : Technology & Engineering
Languages : en
Pages : 345
Book Description
With the increasingly complex and ubiquitous data available through modern technology, digital information is being utilized daily by academics and professionals of all disciplines and career paths. Information Seeking Behavior and Technology Adoption: Theories and Trends brings together the many theories and meta-theories that make information science relevant across different disciplines. Highlighting theories that had their base in the early days of text-based information and expanding to the digitization of the Internet, this book is an essential reference source for those involved in the education and training of the next-generation of information science professionals, as well as those who are currently working on the design and development of our current information products, systems, and services.
Sensemaking in Organizations
Author: Karl E. Weick
Publisher: SAGE
ISBN: 9780803971776
Category : Business & Economics
Languages : en
Pages : 252
Book Description
The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.
Publisher: SAGE
ISBN: 9780803971776
Category : Business & Economics
Languages : en
Pages : 252
Book Description
The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.
Sensemaking
Author: Christian Madsbjerg
Publisher: Hachette Books
ISBN: 0316393231
Category : Business & Economics
Languages : en
Pages : 219
Book Description
Based on his work at some of the world's largest companies, including Ford, Adidas, and Chanel, Christian Madsbjerg's Sensemaking is a provocative stand against the tyranny of big data and scientism, and an urgent, overdue defense of human intelligence. Humans have become subservient to algorithms. Every day brings a new Moneyball fix--a math whiz who will crack open an industry with clean fact-based analysis rather than human intuition and experience. As a result, we have stopped thinking. Machines do it for us. Christian Madsbjerg argues that our fixation with data often masks stunning deficiencies, and the risks for humankind are enormous. Blind devotion to number crunching imperils our businesses, our educations, our governments, and our life savings. Too many companies have lost touch with the humanity of their customers, while marginalizing workers with liberal arts-based skills. Contrary to popular thinking, Madsbjerg shows how many of today's biggest success stories stem not from "quant" thinking but from deep, nuanced engagement with culture, language, and history. He calls his method sensemaking. In this landmark book, Madsbjerg lays out five principles for how business leaders, entrepreneurs, and individuals can use it to solve their thorniest problems. He profiles companies using sensemaking to connect with new customers, and takes readers inside the work process of sensemaking "connoisseurs" like investor George Soros, architect Bjarke Ingels, and others. Both practical and philosophical, Sensemaking is a powerful rejoinder to corporate groupthink and an indispensable resource for leaders and innovators who want to stand out from the pack.
Publisher: Hachette Books
ISBN: 0316393231
Category : Business & Economics
Languages : en
Pages : 219
Book Description
Based on his work at some of the world's largest companies, including Ford, Adidas, and Chanel, Christian Madsbjerg's Sensemaking is a provocative stand against the tyranny of big data and scientism, and an urgent, overdue defense of human intelligence. Humans have become subservient to algorithms. Every day brings a new Moneyball fix--a math whiz who will crack open an industry with clean fact-based analysis rather than human intuition and experience. As a result, we have stopped thinking. Machines do it for us. Christian Madsbjerg argues that our fixation with data often masks stunning deficiencies, and the risks for humankind are enormous. Blind devotion to number crunching imperils our businesses, our educations, our governments, and our life savings. Too many companies have lost touch with the humanity of their customers, while marginalizing workers with liberal arts-based skills. Contrary to popular thinking, Madsbjerg shows how many of today's biggest success stories stem not from "quant" thinking but from deep, nuanced engagement with culture, language, and history. He calls his method sensemaking. In this landmark book, Madsbjerg lays out five principles for how business leaders, entrepreneurs, and individuals can use it to solve their thorniest problems. He profiles companies using sensemaking to connect with new customers, and takes readers inside the work process of sensemaking "connoisseurs" like investor George Soros, architect Bjarke Ingels, and others. Both practical and philosophical, Sensemaking is a powerful rejoinder to corporate groupthink and an indispensable resource for leaders and innovators who want to stand out from the pack.
Sensemaking
Author: David T. Moore
Publisher: Clift Series on the Intelligen
ISBN:
Category : Education
Languages : en
Pages : 236
Book Description
NOTE: NO FURTHER DISCOUNT FOR THIS PRODUCT- OVERSTOCK SALE -- Significantly reduced list price Diagnoses the ills of the intelligence community. Describes the potential that sensemaking offers as a means precisely for helping policymakers to improve how they think about policy. Other related items: Critical Thinking and Intelligence Analysis is available here: https: //bookstore.gpo.gov/products/sku/008-020-01589-0 United States Congressional Serial Set, Serial No. 14876, Senate Report No. 301, U.S. Intelligence Community\'s Prewar Intelligence Assessments on Iraq, Report of Select Committee on Intelligence is available here: https: //bookstore.gpo.gov/products/sku/552-108-00074-4 Crafting an Intelligence Community: Papers of the First Four DCIs (Book and DVD) is available here: https: //bookstore.gpo.gov/products/sku/041-015-00298-8 Interrogation: World War II, Vietnam, and Iraq is available here: https: //bookstore.gpo.gov/products/sku/008-000-01017-0 Who Watches the Watchmen?: The Conflict between National Security and Freedom of the Press is available here: https: //bookstore.gpo.gov/products/sku/008-020-01606-3"
Publisher: Clift Series on the Intelligen
ISBN:
Category : Education
Languages : en
Pages : 236
Book Description
NOTE: NO FURTHER DISCOUNT FOR THIS PRODUCT- OVERSTOCK SALE -- Significantly reduced list price Diagnoses the ills of the intelligence community. Describes the potential that sensemaking offers as a means precisely for helping policymakers to improve how they think about policy. Other related items: Critical Thinking and Intelligence Analysis is available here: https: //bookstore.gpo.gov/products/sku/008-020-01589-0 United States Congressional Serial Set, Serial No. 14876, Senate Report No. 301, U.S. Intelligence Community\'s Prewar Intelligence Assessments on Iraq, Report of Select Committee on Intelligence is available here: https: //bookstore.gpo.gov/products/sku/552-108-00074-4 Crafting an Intelligence Community: Papers of the First Four DCIs (Book and DVD) is available here: https: //bookstore.gpo.gov/products/sku/041-015-00298-8 Interrogation: World War II, Vietnam, and Iraq is available here: https: //bookstore.gpo.gov/products/sku/008-000-01017-0 Who Watches the Watchmen?: The Conflict between National Security and Freedom of the Press is available here: https: //bookstore.gpo.gov/products/sku/008-020-01606-3"
Visualizing Argumentation
Author: Paul A. Kirschner
Publisher: Springer Science & Business Media
ISBN: 1852336641
Category : Computers
Languages : en
Pages : 248
Book Description
This text examines the use of collaboration technologies in the problem-solving or decision-making process. These systems are widely used in both education and in the workplace to enable virtual groups to discuss and exchange ideas on issues ranging from applied problems to theoretical debate. While some systems are text-based, the majority rely on visualization techniques to allow participants to represent their ideas in a more flexible, graphical form. The text evaluates existing systems, and looks at how the specific needs of users in both educational and corporate environments can be reflected in the design of new systems.
Publisher: Springer Science & Business Media
ISBN: 1852336641
Category : Computers
Languages : en
Pages : 248
Book Description
This text examines the use of collaboration technologies in the problem-solving or decision-making process. These systems are widely used in both education and in the workplace to enable virtual groups to discuss and exchange ideas on issues ranging from applied problems to theoretical debate. While some systems are text-based, the majority rely on visualization techniques to allow participants to represent their ideas in a more flexible, graphical form. The text evaluates existing systems, and looks at how the specific needs of users in both educational and corporate environments can be reflected in the design of new systems.
The Moon and the Ghetto
Author: Richard R. Nelson
Publisher: New York : Norton
ISBN: 9780393091731
Category : Political Science
Languages : en
Pages : 159
Book Description
Publisher: New York : Norton
ISBN: 9780393091731
Category : Political Science
Languages : en
Pages : 159
Book Description
Crisis Communication
Author: Finn Frandsen
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110552523
Category : Language Arts & Disciplines
Languages : en
Pages : 685
Book Description
Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110552523
Category : Language Arts & Disciplines
Languages : en
Pages : 685
Book Description
Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.
The Qualitative Inquiry Reader
Author: Norman K. Denzin
Publisher: SAGE
ISBN: 9780761924920
Category : Reference
Languages : en
Pages : 420
Book Description
The Qualitative Inquiry Reader offers a selection of landmark articles from the SAGE journal Qualitative Inquiry. These works introduce framework that will allow scholars and students to interpret cutting edge work in the field of qualitative inquiry.
Publisher: SAGE
ISBN: 9780761924920
Category : Reference
Languages : en
Pages : 420
Book Description
The Qualitative Inquiry Reader offers a selection of landmark articles from the SAGE journal Qualitative Inquiry. These works introduce framework that will allow scholars and students to interpret cutting edge work in the field of qualitative inquiry.
Managing Knowledge for Global and Collaborative Innovations
Author: Samuel Chu
Publisher: World Scientific
ISBN: 9814299863
Category : Business & Economics
Languages : en
Pages : 431
Book Description
Technological and knowledge diffusion through innovative networks / Beatriz Helena Neto, Jano Moreira de Souza and Jonice de Oliveira -- Knowledge flow networks and communities of practice for knowledge management / Rajiv Khosla [und weitere] -- A case study of knowledge sharing in Finnish Laurea lab as a knowledge intensive organization / Abel Usoro and Grzegorz Majewski -- The role of "BriDGE" SE in knowledge sharing : a case study of software offshoring from Japan to Vietnam / Nguyen Thu Huong and Umemoto Katsuhiro -- Factors influencing knowledge sharing in immersive virtual worlds : an empirical study with a second life group / Grzegorz Majewski and Abel Usoro -- Re-establishing grassroots inventors in national innovation system in less innovative Asian countries / C.N. Wickramasinghe [und weitere] -- Knowledge management & collaboration in steel industry : a case study / Chagari Sasikala -- Contingency between knowledge characteristics and knowledge transfer mechanism : an integrative framework / Ziye Li and Youmin Xi -- Emotionally intelligent knowledge sharing behavior model for constructing psychologically and emotionally fit research teams / R. Khosla [und weitere] -- Fundamental for an IT-strategy toward managing viable knowledge-intensive research projects / Paul Pöltner and Thomas Grechenig -- A new framework of knowledge management based on the interaction between human capital and organizational capital / Zheng Fan, Shujing Cao and Fenghua Wang -- Knowledge management of healthcare by clinical-pathways / Tomoyoshi Yamazaki and Katsuhiro Umemoto -- Factors affecting knowledge management at a public health institute in Thailand / Vallerut Pobkeeree, Pathom Sawanpanyalert and Nirat Sirichotiratana -- The influence of knowledge management capabilities and knowledge management infrastructure on market-interrelationship performance : an empirical study on hospitals / Wen-Ting Li and Shin-Tuan Hung -- Functional dynamics in system of innovation : a general model of SI metaphoric from traditional Chinese medicine / Xi Sun, Xin Tian and Xingmai Deng -- Collaborative writing with a wiki in a primary five English classroom / Matsuko Woo [und weitere] -- Cross-language knowledge sharing model based on ontologies and logical inference / Weisen Guo and Steven B. Kraines -- A study of evaluating the value of social tags as indexing terms / Kwan Yi -- Leadership 2.0 and Web2.0 at ERM : a journey from knowledge management to "knowledging" / Cheuk Wai-yi Bonnie and Brenda Dervin -- Motivation, identity, and authoring of the wikipedian / Joseph C. Shih and C.K. Farn -- Intellectual capital and performance : an empirical study on the relationship between social capital and R & D performance in higher education / Mohd Iskandar Bin Illyas, Rose Alinda Alia and Leela Damodaran -- Managing knowledge in a volunteer-based community / John S. Huck, Rodney A. and Dinesh Rathi -- Knowledge management practices in a not for profit organizations : a case study of I2E / Matthew Broaddus and Suliman Hawamdeh -- Personal information management tools revisited / Yun-Ke Chang [und weitere] -- Competencies sought by knowledge management employers : context analysis of online job advertisements / Shaheen Majid and Rianto Mulia -- Migration or integration : knowledge management in library and information science profession / Manir Abdullahi Kamba and Roslina Othman -- Evaluating intellectual assets in university libraries : a multi-site case study from Thailand / Sheila Corrall and Somsak Sriborisutsakul -- From for-profit organizations to non-profit organizations : the development of knowledge management in a public library / Kristen Holm, Kelly Kirkpatrick and Dinesh Rathi -- Network structure, structural equivalence and group performance : a simulation research on knowledge process / Hua Zhang and Youmin Xi -- Exploring the knowledge creating communities : an analysis of the linux kernel developer community / Haoxiang Xia, Shuangling Luo and Taketoshi Yoshida -- Systemic thinking in knowledge management / Yoshiteru Nakamori -- Study on the methods of identification and judgment for opinion leaders in public opinion / Liu Yijun, Tang Xi Jin and Gu Jifa
Publisher: World Scientific
ISBN: 9814299863
Category : Business & Economics
Languages : en
Pages : 431
Book Description
Technological and knowledge diffusion through innovative networks / Beatriz Helena Neto, Jano Moreira de Souza and Jonice de Oliveira -- Knowledge flow networks and communities of practice for knowledge management / Rajiv Khosla [und weitere] -- A case study of knowledge sharing in Finnish Laurea lab as a knowledge intensive organization / Abel Usoro and Grzegorz Majewski -- The role of "BriDGE" SE in knowledge sharing : a case study of software offshoring from Japan to Vietnam / Nguyen Thu Huong and Umemoto Katsuhiro -- Factors influencing knowledge sharing in immersive virtual worlds : an empirical study with a second life group / Grzegorz Majewski and Abel Usoro -- Re-establishing grassroots inventors in national innovation system in less innovative Asian countries / C.N. Wickramasinghe [und weitere] -- Knowledge management & collaboration in steel industry : a case study / Chagari Sasikala -- Contingency between knowledge characteristics and knowledge transfer mechanism : an integrative framework / Ziye Li and Youmin Xi -- Emotionally intelligent knowledge sharing behavior model for constructing psychologically and emotionally fit research teams / R. Khosla [und weitere] -- Fundamental for an IT-strategy toward managing viable knowledge-intensive research projects / Paul Pöltner and Thomas Grechenig -- A new framework of knowledge management based on the interaction between human capital and organizational capital / Zheng Fan, Shujing Cao and Fenghua Wang -- Knowledge management of healthcare by clinical-pathways / Tomoyoshi Yamazaki and Katsuhiro Umemoto -- Factors affecting knowledge management at a public health institute in Thailand / Vallerut Pobkeeree, Pathom Sawanpanyalert and Nirat Sirichotiratana -- The influence of knowledge management capabilities and knowledge management infrastructure on market-interrelationship performance : an empirical study on hospitals / Wen-Ting Li and Shin-Tuan Hung -- Functional dynamics in system of innovation : a general model of SI metaphoric from traditional Chinese medicine / Xi Sun, Xin Tian and Xingmai Deng -- Collaborative writing with a wiki in a primary five English classroom / Matsuko Woo [und weitere] -- Cross-language knowledge sharing model based on ontologies and logical inference / Weisen Guo and Steven B. Kraines -- A study of evaluating the value of social tags as indexing terms / Kwan Yi -- Leadership 2.0 and Web2.0 at ERM : a journey from knowledge management to "knowledging" / Cheuk Wai-yi Bonnie and Brenda Dervin -- Motivation, identity, and authoring of the wikipedian / Joseph C. Shih and C.K. Farn -- Intellectual capital and performance : an empirical study on the relationship between social capital and R & D performance in higher education / Mohd Iskandar Bin Illyas, Rose Alinda Alia and Leela Damodaran -- Managing knowledge in a volunteer-based community / John S. Huck, Rodney A. and Dinesh Rathi -- Knowledge management practices in a not for profit organizations : a case study of I2E / Matthew Broaddus and Suliman Hawamdeh -- Personal information management tools revisited / Yun-Ke Chang [und weitere] -- Competencies sought by knowledge management employers : context analysis of online job advertisements / Shaheen Majid and Rianto Mulia -- Migration or integration : knowledge management in library and information science profession / Manir Abdullahi Kamba and Roslina Othman -- Evaluating intellectual assets in university libraries : a multi-site case study from Thailand / Sheila Corrall and Somsak Sriborisutsakul -- From for-profit organizations to non-profit organizations : the development of knowledge management in a public library / Kristen Holm, Kelly Kirkpatrick and Dinesh Rathi -- Network structure, structural equivalence and group performance : a simulation research on knowledge process / Hua Zhang and Youmin Xi -- Exploring the knowledge creating communities : an analysis of the linux kernel developer community / Haoxiang Xia, Shuangling Luo and Taketoshi Yoshida -- Systemic thinking in knowledge management / Yoshiteru Nakamori -- Study on the methods of identification and judgment for opinion leaders in public opinion / Liu Yijun, Tang Xi Jin and Gu Jifa