Equality In Managing Service Delivery

Equality In Managing Service Delivery PDF Author: Collier, Rohan
Publisher: McGraw-Hill Education (UK)
ISBN: 0335197299
Category : Business & Economics
Languages : en
Pages : 162

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Book Description
This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change. She argues that to be successful, an organization must know and address the different needs and interests of its customers or clients; and the only way to fully understand the needs of a diverse public is to take account of equalities issues. This is the first book of its kind. It will enable organizations to improve their image, enhance their services, and widen their customer or client base.

Code of Federal Regulations

Code of Federal Regulations PDF Author:
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 698

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Federal Information Processing Standards Publication

Federal Information Processing Standards Publication PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 796

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Hearings Before Committee on Armed Services of the House of Representatives on Sundry Legislation Affecting the Naval and Military Establishments, 1947

Hearings Before Committee on Armed Services of the House of Representatives on Sundry Legislation Affecting the Naval and Military Establishments, 1947 PDF Author: United States. Congress. House. Committee on Armed Services
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 2096

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The Monthly Review - Railroad Retirement Board

The Monthly Review - Railroad Retirement Board PDF Author: United States. Railroad Retirement Board
Publisher:
ISBN:
Category : Railroads
Languages : en
Pages : 326

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The Code of Federal Regulations of the United States of America

The Code of Federal Regulations of the United States of America PDF Author:
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 578

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Book Description
The Code of Federal Regulations is the codification of the general and permanent rules published in the Federal Register by the executive departments and agencies of the Federal Government.

FCC Record

FCC Record PDF Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 1164

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Internal Revenue Bulletin

Internal Revenue Bulletin PDF Author: United States. Internal Revenue Service
Publisher:
ISBN:
Category : Taxation
Languages : en
Pages : 456

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Statutory Instruments

Statutory Instruments PDF Author: Great Britain
Publisher:
ISBN:
Category : Delegated legislation
Languages : en
Pages : 1558

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Post Office Appropriation Bill, 1935

Post Office Appropriation Bill, 1935 PDF Author: United States. Congress. House. Committee on Appropriations
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 1710

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Book Description