The Challenger Customer

The Challenger Customer PDF Author: Brent Adamson
Publisher: Portfolio
ISBN: 1591848156
Category : Business & Economics
Languages : en
Pages : 290

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Book Description
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge. Picture your ideal customer: friendly, eager to meet, ready to coach you through the sale and champion your products and services across the organization. It turns out that’s the last person you need. Most marketing and sales teams go after low-hanging fruit: buyers who are eager and have clearly articulated needs. That’s simply human nature; it’s much easier to build a relationship with someone who always makes time for you, engages with your content, and listens attentively. But according to brand-new CEB research—based on data from thousands of B2B marketers, sellers, and buyers around the world—the highest-performing teams focus their time on potential customers who are far more skeptical, far less interested in meeting, and ultimately agnostic as to who wins the deal. How could this be? The authors of The Challenger Customer reveal that high-performing B2B teams grasp something that their average-performing peers don’t: Now that big, complex deals increasingly require consensus among a wide range of players across the organization, the limiting factor is rarely the salesperson’s inability to get an individual stakeholder to agree to a solution. More often it’s that the stakeholders inside the company can’t even agree with one another about what the problem is. It turns out only a very specific type of customer stakeholder has the credibility, persuasive skill, and will to effectively challenge his or her colleagues to pursue anything more ambitious than the status quo. These customers get deals to the finish line far more often than friendlier stakeholders who seem so receptive at first. In other words, Challenger sellers do best when they target Challenger customers. The Challenger Customer unveils research-based tools that will help you distinguish the "Talkers" from the "Mobilizers" in any organization. It also provides a blueprint for finding them, engaging them with disruptive insight, and equipping them to effectively challenge their own organization.

The Challenger Customer

The Challenger Customer PDF Author: Brent Adamson
Publisher: Portfolio
ISBN: 1591848156
Category : Business & Economics
Languages : en
Pages : 290

Get Book Here

Book Description
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge. Picture your ideal customer: friendly, eager to meet, ready to coach you through the sale and champion your products and services across the organization. It turns out that’s the last person you need. Most marketing and sales teams go after low-hanging fruit: buyers who are eager and have clearly articulated needs. That’s simply human nature; it’s much easier to build a relationship with someone who always makes time for you, engages with your content, and listens attentively. But according to brand-new CEB research—based on data from thousands of B2B marketers, sellers, and buyers around the world—the highest-performing teams focus their time on potential customers who are far more skeptical, far less interested in meeting, and ultimately agnostic as to who wins the deal. How could this be? The authors of The Challenger Customer reveal that high-performing B2B teams grasp something that their average-performing peers don’t: Now that big, complex deals increasingly require consensus among a wide range of players across the organization, the limiting factor is rarely the salesperson’s inability to get an individual stakeholder to agree to a solution. More often it’s that the stakeholders inside the company can’t even agree with one another about what the problem is. It turns out only a very specific type of customer stakeholder has the credibility, persuasive skill, and will to effectively challenge his or her colleagues to pursue anything more ambitious than the status quo. These customers get deals to the finish line far more often than friendlier stakeholders who seem so receptive at first. In other words, Challenger sellers do best when they target Challenger customers. The Challenger Customer unveils research-based tools that will help you distinguish the "Talkers" from the "Mobilizers" in any organization. It also provides a blueprint for finding them, engaging them with disruptive insight, and equipping them to effectively challenge their own organization.

Comics through Time [4 volumes]

Comics through Time [4 volumes] PDF Author: M. Keith Booker
Publisher: Bloomsbury Publishing USA
ISBN: 0313397511
Category : Social Science
Languages : en
Pages : 2104

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Book Description
Focusing especially on American comic books and graphic novels from the 1930s to the present, this massive four-volume work provides a colorful yet authoritative source on the entire history of the comics medium. Comics and graphic novels have recently become big business, serving as the inspiration for blockbuster Hollywood movies such as the Iron Man series of films and the hit television drama The Walking Dead. But comics have been popular throughout the 20th century despite the significant effects of the restrictions of the Comics Code in place from the 1950s through 1970s, which prohibited the depiction of zombies and use of the word "horror," among many other rules. Comics through Time: A History of Icons, Idols, and Ideas provides students and general readers a one-stop resource for researching topics, genres, works, and artists of comic books, comic strips, and graphic novels. The comprehensive and broad coverage of this set is organized chronologically by volume. Volume 1 covers 1960 and earlier; Volume 2 covers 1960–1980; Volume 3 covers 1980–1995; and Volume 4 covers 1995 to the present. The chronological divisions give readers a sense of the evolution of comics within the larger contexts of American culture and history. The alphabetically arranged entries in each volume address topics such as comics publishing, characters, imprints, genres, themes, titles, artists, writers, and more. While special attention is paid to American comics, the entries also include coverage of British, Japanese, and European comics that have influenced illustrated storytelling of the United States or are of special interest to American readers.

The Real Secrets of the Top 20%

The Real Secrets of the Top 20% PDF Author: Mike Brooks
Publisher: Sales Gravy Press
ISBN: 9780979441622
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Brooks shares the proven skills, techniques, scripts, and strategies that can catapult a salesperson's closing ratio, boost his or her confidence, and immediately make him or her a Top 20-percent producer.

Gilsonite Country

Gilsonite Country PDF Author: Uintah County Regional History Center
Publisher: America Through Time
ISBN: 9781634991124
Category : History
Languages : en
Pages : 0

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Book Description
Gilsonite is a solid hydrocarbon mined in vertical veins in southern Uintah County, Utah. It is found in veins anywhere from a foot to twenty-two feet in width, and a depth of a few feet up to 2,000 feet. The black shiny mineral is not commercially mined anywhere else in the world and only found in a few other places. Following discovery, miners began working the gilsonite mines in the late 1800s. With the remoteness and distance to the mines, mining camps were set up at the various mine sites. The Uintah Railway was built from Mack, Colorado, over Baxter Pass, to transport gilsonite and eventually passengers and freight to and from the mining communities. Families joined their husbands and fathers at the camps. Communities sprang up, namely the communities of Dragon, Rainbow, Watson, and Bonanza, along with others. Stores and boarding houses were opened to accommodate the miners and their families and schools were built for the children to attend. The rich history left behind from the gilsonite mining communities gives an understanding of those that worked and lived there and certainly deserves its place in history.

Traveling Through Time

Traveling Through Time PDF Author: Laura R. Ashlee
Publisher: University of Michigan Press
ISBN: 9780472030668
Category : History
Languages : en
Pages : 548

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Book Description
The definitive illustrated guide to nearly 1,500 of Michigan's historic sites, updated and revised

The Challenger Sale

The Challenger Sale PDF Author: Matthew Dixon
Publisher: Penguin
ISBN: 1101545895
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance. Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are replicable and teachable to the average sales rep. Once you understand how to identify the Challengers in your organization, you can model their approach and embed it throughout your sales force. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth.

Sell!

Sell! PDF Author: Dale Carnegie & Associates
Publisher: Gildan Media LLC aka G&D Media
ISBN: 1722521163
Category : Business & Economics
Languages : en
Pages : 151

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Book Description
What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that RELATIONSHIPS are what matter. In this age, where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's no longer enough to know your product, nor always appropriate to challenge your customer's thinking based on your online research. In Sell!: The Way Your Customers Want to Buy, Dale Carnegie & Associates reveal the REAL modern sales cycle. It's one that depends on your ability to influence more than just one buyer, understand what today's customers want from you (and don't want), and use time-tested human relations principles that will help you strengthen relationships anywhere in the global economy. Readers will learn the five stages to master in the modern selling process, and learn from real sales examples told by top performing salespeople and veteran sales trainers from the U.S. to Europe, the Middle East, India, Japan and points in between. This book combines insightful new research, a modern sales process and timeless, powerful human relations principles. It's a fresh take on what works today to grow sales. Learn the two traits customers want most from their salespeople Which types of questions are rarely asked by all but top salespeople? When will customers be willing to pay more for your solution or product? How what you think about can matter to customers and change your results? And get access to online training resources that come with this book! "A familiar but wide-ranging guide to applying Carnegie's up-close-and-personal principles to selling." -KIRKUS Reviews

A Child Through Time

A Child Through Time PDF Author: Phil Wilkinson
Publisher: Penguin
ISBN: 0744046017
Category : Juvenile Nonfiction
Languages : en
Pages : 130

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Book Description
We know all about history through the eyes of adults, but what about children? Journey through the lives of 30 everyday children from the Ice Age to modern times. A history book that helps kids today understand the lives of someone their age in the past - what they wore, the food they ate, and the games they played. You will meet and discover the lives of the Aztecs, Romans, and Vikings in their ancient empires and medieval castles, and many more! This educational book explores the often-overlooked lives of children in the past. This history of children's book is filled with fun facts and includes specially commissioned illustrations of the children and maps of the places they lived. This educational book also explores the historic moments that children witnessed. A Child Through Time also includes visually stunning maps, timelines, and illustrations. Collections of archaeological objects have been thoroughly researched to make this book as historically accurate as possible. This history book for kids will provide an immersive reading experience and shape their perspective on the often-ignored topic of family life through the ages. A Child Through Time covers key curriculum topics in a new light. This visually stunning learning tool is perfect for children ages 7 and up. History Through the Eyes of Children Have you ever wondered how children lived in the past? A Child Through Time takes you on a historical journey through the eyes of children. Stunning illustrations by Steve Moon bring each child to life. The book is packed full of maps, timelines, and photographs revealing fascinating facts about kids who lived in the past. Inside the pages of this history book, you’ll find: • Get to know 30 children from early civilizations through to the modern period. • Read all about the childhoods of famous historical figures like Tutankhamun, Pocahontas, and Marie Antionette. • Explore the toys, games, and food of everyday kids in the past.

New Sales

New Sales PDF Author: Mike Weinberg
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814431771
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
Selected by HubSpot as one of the Top 20 Sales Books of All Time No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Whether you're a sales rep, sales manager, or a professional services executive, if you are expected to bring in new business, you need a proven formula for prospecting, developing, and closing deals. New Sales. Simplified. is the answer. You'll learn how to: * Identify a strategic, finite, workable list of genuine prospects * Draft a compelling, customer-focused "sales story" * Perfect the proactive telephone call to get face-to-face with more prospects * Use email, voicemail, and social media to your advantage * Overcome-even prevent-every buyer's anti-salesperson reflex * Build rapport, because people buy from people they like and trust * Prepare for and structure a winning sales call * Stop presenting and start dialoguing with buyers * Make time in your calendar for business development activities * And much more Packed with examples and anecdotes, New Sales. Simplified. balances a blunt (and often funny) look at what most salespeople and executives do wrong with an easy-to-follow plan for ramping up new business starting today.

Stretford & Old Trafford Through Time

Stretford & Old Trafford Through Time PDF Author: Steven Dickens
Publisher: Amberley Publishing Limited
ISBN: 1445615177
Category : Photography
Languages : en
Pages : 194

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Book Description
This fascinating selection of photographs traces some of the many ways in which Stretford & Old Trafford have changed and developed over the last century.