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Author: Legault, Gilles
Publisher: Boucherville, Québec : Éditions G. Vermette
ISBN: 9782894160374
Category : Customer relations
Languages : fr
Pages : 187
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Book Description
Author: Legault, Gilles
Publisher: Boucherville, Québec : Éditions G. Vermette
ISBN: 9782894160374
Category : Customer relations
Languages : fr
Pages : 187
Get Book Here
Book Description
Author: Jacques Roy
Publisher:
ISBN:
Category :
Languages : fr
Pages :
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Book Description
Ce document présente le contenu de la formation sur la qualité totale offerte à l'Université du Québec à Montréal dans le cadre de la formation sur mesure. Il est alors question de la définition de la notion de la qualité totale, de la qualité dans les entreprises, de l'implantation de la qualité totale, de la responsabilisation ou l'implication des employés, de la solution de problèmes de la qualité par l'analyse de processus et d'un plan d'action pour sa mise en oeuvre
Author: David HouŽto
Publisher: Lulu.com
ISBN: 1291761152
Category : Reference
Languages : fr
Pages : 327
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Book Description
Le terme promotion de la santé en Afrique, près de 30 ans après l'adoption de la Charte d'Ottawa, continue d'avoir des connotations complètement hors du sens que lui confère cette charte. Cela n'est pas étonnant quand on sait que la notion de santé dans ce contexte africain équivaut à la lutte contre la maladie à travers les soins de santé dispensés par des professionnels de la santé dans des formations sanitaires et les hôpitaux. L'évolution que connait le continent depuis quelques décennies est de donner un peu plus de place à la communauté à travers les relais communautaires dans une participation communautaire vidée de son contenu, car le pouvoir n'est jamais passé entre les mains des communautés.C'est au vu de tout ceci que le présent ouvrage à sa raison d'être pour expliquer les fondements de l'autonomisation communautaire et de la promotion de la santé avec leur importance pour la région africaine en proie aux mauvais indicateurs de santé comparativement aux autres régions du monde.
Author: Sven Boermeester
Publisher:
ISBN: 9781949677072
Category :
Languages : en
Pages :
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Book Description
Innovate Bristol highlights and celebrates those companies and individuals that are actively working at building a better tomorrow for all. Innovation Ecosystems thrive through the involvement and support of companies and individuals from all industries, which is why the Innovate series not only focuses on the innovators but also those people whom the Innovation Ecosystem, would not be able to thrive without.
Author: Andrea Maloney Schara
Publisher:
ISBN: 9780615928791
Category : Families
Languages : en
Pages : 318
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Book Description
"Your Mindful Compass" takes us behind the emotional curtain to see the mechanisms regulating individuals in social systems. There is great comfort and wisdom in knowing we can increase our awareness to manage the swift and ancient mechanisms of social control. We can gain greater flexibility by seeing how social controls work in systems from ants to humans. To be less controlled by others, we learn how emotional systems influence our relationship-oriented brain. People want to know what goes on in families that give rise to amazing leaders and/or terrorists. For the first time in history we can understand the systems in which we live. The social sciences have been accumulating knowledge since the early fifties as to how we are regulated by others. S. Milgram, S. Ashe, P. Zimbardo and J. Calhoun, detail the vulnerability to being duped and deceived and the difficulty of cooperating when values differ. Murray Bowen, M.D., the first researcher to observe several live-in families, for up to three years, at the National Institute of Mental Health. Describing how family members overly influence one another and distribute stress unevenly, Bowen described both how symptoms and family leaders emerge in highly stressed families. Our brain is not organized to automatically perceive that each family has an emotional system, fine-tuned by evolution and "valuing" its survival as a whole, as much as the survival of any individual. It is easier to see this emotional system function in ants or mice but not in humans. The emotional system is organized to snooker us humans: encouraging us to take sides, run away from others, to pressure others, to get sick, to blame others, and to have great difficulty in seeing our part in problems. It is hard to see that we become anxious, stressed out and even that we are difficult to deal with. But "thinking systems" can open the doors of perception, allowing us to experience the world in a different way. This book offers both coaching ideas and stories from leaders as to strategies to break out from social control by de-triangling, using paradoxes, reversals and other types of interruptions of highly linked emotional processes. Time is needed to think clearly about the automatic nature of the two against one triangle. Time and experience is required as we learn strategies to put two people together and get self outside the control of the system. In addition, it takes time to clarify and define one's principles, to know what "I" will or will not do and to be able to take a stand with others with whom we are very involved. The good news is that systems' thinking is possible for anyone. It is always possible for an individual to understand feelings and to integrate them with their more rational brains. In so doing, an individual increases his or her ability to communicate despite misunderstandings or even rejection from important others. The effort involved in creating your Mindful Compass enables us to perceive the relationship system without experiencing it's threats. The four points on the Mindful Compass are: 1) Action for Self, 2) Resistance to Forward Progress, 3) Knowledge of Social Systems and the 4) The Ability to Stand Alone. Each gives us a view of the process one enters when making an effort to define a self and build an emotional backbone. It is not easy to find our way through the social jungle. The ability to know emotional systems well enough to take a position for self and to become more differentiated is part of the natural way humans cope with pressure. Now people can use available knowledge to build an emotional backbone, by thoughtfully altering their part in the relationship system. No one knows how far one can go by making an effort to be more of a self-defined individual in relationships to others. Through increasing emotional maturity, we can find greater individual freedom at the same time that we increase our ability to cooperate and to be close to others.
Author: Timothy J. Coelli
Publisher: Springer Science & Business Media
ISBN: 9780387242651
Category : Business & Economics
Languages : en
Pages : 376
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Book Description
Softcover version of the second edition Hardcover. Incorporates a new author, Dr. Chris O'Donnell, who brings considerable expertise to the project in the area of performance measurement. Numerous topics are being added and more applications using real data, as well as exercises at the end of the chapters. Data sets, computer codes and software will be available for download from the web to accompany the volume.
Author: Sheryl E. Kimes
Publisher: Now Publishers
ISBN: 9781680830286
Category : Business & Economics
Languages : en
Pages : 80
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Book Description
Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability provides an overview of revenue management (RM) and discusses approaches that firms can use to more profitably manage and define the ways in which they sell their capacity.
Author: Gilles Laurent
Publisher: Springer Science & Business Media
ISBN: 9780792393887
Category : Business & Economics
Languages : en
Pages : 474
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Book Description
Divergence: A Source of Creative Thinking The outstanding job accomplished by Bernard, Gary, and Gilles is really praiseworthy: not only did they succeed in completing within a remark ably short span of time the editing of the contributions to the conference that marked the 20th Anniversary of the European Institute for Ad vanced Studies in Management; they have also managed to elicit numerous insightful comments from a host of dashing young scholars as well as from the fortunate few established authorities whose findings have long be come leading articles in the best academic journals, who now chair those journals' editorial boards, and after whom great scientific awards have been named. In so doing, our dedicated triumvirate has blended together pieces of diverse research traditions-some of them quite puzzling-and mixed significantly differentiated styles of expression. The controversial display of self-confidence by some distinguished colleagues, the amazingly emo tional "good old" memories revived by their peers, the scapegoat-finding and moralizing confessions produced by some of their disciples together with the detached systematic rigidity of some others all combine to pro duce a multivarious patchwork that may well prove the existence of a marketing scholar lifecycle. This cartoon-like four-class typology might even make it worth the reader's while to indulge in some guesswork to discover the sequence of the four stages as an exercise and then partition the author population accordingly.
Author: Gerda Neyer
Publisher: Springer Science & Business Media
ISBN: 9048189780
Category : Social Science
Languages : en
Pages : 227
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Book Description
Over the past decades Europe has witnessed fundamental changes of its population dynamics and population structure. Fertility has fallen below replacement level in almost all European countries, while childbearing behavior and family formation have become more diverse. Life expectancy has increased in Western Europe for both females and males, but has been declining for men in some Eastern European countries. Immigration from non-European countries has increased substantially, as has mobility within Europe. These changes pose major challenges to population studies, as conventional theoretical assumptions regarding demographic behavior and demographic development seem unfit to provide convincing explanations of the recent demographic changes. This book, derived from the symposium on “The Demography of Europe” held at the Max Planck Institute for Demographic Research in Rostock, Germany in November 2007 in honor of Professor Jan M. Hoem, brings together leading population researchers in the area of fertility, family, migration, life-expectancy, and mortality. The contributions present key issues of the new demography of Europe and discuss key research advances to understand the continent’s demographic development at the turn of the 21st century.
Author: Josep Domingo-Ferrer
Publisher: Morgan & Claypool Publishers
ISBN: 1627058443
Category : Computers
Languages : en
Pages : 138
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Book Description
The current social and economic context increasingly demands open data to improve scientific research and decision making. However, when published data refer to individual respondents, disclosure risk limitation techniques must be implemented to anonymize the data and guarantee by design the fundamental right to privacy of the subjects the data refer to. Disclosure risk limitation has a long record in the statistical and computer science research communities, who have developed a variety of privacy-preserving solutions for data releases. This Synthesis Lecture provides a comprehensive overview of the fundamentals of privacy in data releases focusing on the computer science perspective. Specifically, we detail the privacy models, anonymization methods, and utility and risk metrics that have been proposed so far in the literature. Besides, as a more advanced topic, we identify and discuss in detail connections between several privacy models (i.e., how to accumulate the privacy guarantees they offer to achieve more robust protection and when such guarantees are equivalent or complementary); we also explore the links between anonymization methods and privacy models (how anonymization methods can be used to enforce privacy models and thereby offer ex ante privacy guarantees). These latter topics are relevant to researchers and advanced practitioners, who will gain a deeper understanding on the available data anonymization solutions and the privacy guarantees they can offer.
