Psychology of Relationship Banking PDF Download
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Author: James Lynch
Publisher: Woodhead Publishing
ISBN: 9781855732445
Category : Business & Economics
Languages : en
Pages : 248
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Book Description
Jim Lynch's latest book focuses on one of the major threats to the banking industry - customer defection. The tradition of customers remaining loyal to their banks is fast disappearing. The economic and social threads which linked banker and client have become frayed and easily broken by recession and other forces of change. Customer relationships in all sectors are in need of repair, not just economically but psychologically. This book is a guide to bankers and others in financial services on how to forge, renew or strengthen banking relationships.
Author: James Lynch
Publisher: Woodhead Publishing
ISBN: 9781855732445
Category : Business & Economics
Languages : en
Pages : 248
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Book Description
Jim Lynch's latest book focuses on one of the major threats to the banking industry - customer defection. The tradition of customers remaining loyal to their banks is fast disappearing. The economic and social threads which linked banker and client have become frayed and easily broken by recession and other forces of change. Customer relationships in all sectors are in need of repair, not just economically but psychologically. This book is a guide to bankers and others in financial services on how to forge, renew or strengthen banking relationships.
Author: Gerald Leahy
Publisher: Woodhead Publishing
ISBN: 9781855733268
Category : Business & Economics
Languages : en
Pages : 160
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Book Description
Leahy looks at the principles governing the relationships between businesses and their bankers, and at the services banks provide to their corporate clients, examining the establishment, maintenance, review and termination of such relationships
Author: James Logan Hunt
Publisher:
ISBN: 9780865549159
Category : Biography & Autobiography
Languages : en
Pages : 0
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Book Description
In 1916, Eugene W Stetson, a thirty-five year old banker from Macon, Georgia, became a vice-president with the Guaranty Trust Company of New York, a 'Morgan Bank'. Focusing on Stetson's career, this study offers a personalized portrait of the strategies and relationships that determined who received capital in twentieth-century America.
Author:
Publisher: Dr John Chibaya Mbuya
ISBN: 0620399376
Category :
Languages : en
Pages : 906
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Book Description
Author: Puneet More
Publisher: Thakur Publication Private Limited
ISBN: 935755663X
Category : Education
Languages : en
Pages : 280
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Book Description
Purchase the e-book on 'Indian Banking and Financial System' tailored for the B.Com 2nd Semester curriculum at the University of Rajasthan, Jaipur, compliant with the National Education Policy (NEP) of 2020, authored by Thakur Publications.
Author: Steve Goulding
Publisher: Kogan Page Publishers
ISBN: 0749482842
Category : Business & Economics
Languages : en
Pages : 401
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Book Description
Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial relationships and help the reader synthesise complex factors in order to develop a robust relationship management methodology. It will draw from bona fide case studies and examples that can demonstrate key relationship management concepts as well as bring learning to life and share examples of customers, good and bad, from a range of different sectors. Through case studies and providing online updates to regulations, Relationship Management in Banking considers how to critically analyze approaches to relationship management used for a variety of banking customer types and examine the impact of legislation, regulation, governance and technology on banking relationship management and customer acquisition and retention. Online supporting resources include a glossary and updates to regulation.
Author:
Publisher: EduGorilla Community Pvt. Ltd.
ISBN: 9358808519
Category : Education
Languages : en
Pages : 346
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Book Description
Author: D. MURALEEDHARAN
Publisher: PHI Learning Pvt. Ltd.
ISBN: 8120350324
Category : Business & Economics
Languages : en
Pages : 477
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Book Description
Technological innovations and advancements have spread into every sphere of life and banking is no exception. With competition being tough and fierce, business, especially banking, has to adopt new methods and techniques. Modern banking essentially implies use of modern technology and communication tools, for example, computer and the Internet, for bringing about more efficiency and speed in banking operations and making them more and more customer friendly and customer focused. This accessible and well-written text examines the latest developments in the Indian Financial System and the significant roles the Indian Banking Sector has played in the development of the economy. Thoroughly practical and comprehensive, the book discusses the modern trends in Indian banking, especially its prospects with the use of technology, and other core areas of banking. It covers a wide range of topics such as financial markets and institutions; the role of central banks in different countries, including the role of RBI which is the central bank of India; basic lending principles; methods of remittance; services approach; and micro-credit. Besides, it dwells in details on venture capital, credit rating, modern e-payment systems, core banking, and hi-tech banking. Now in the Second Edition, the book has been thoroughly revised and updated. This edition includes several new topics, such as local area banks, EXIM Bank (Amendment) Act, 2011, stock invest, Factoring Regulation Act, 2011, prepaid payment instruments, GIRO payment, white label ATMs, tablet banking, recent development in priority sector lending, financial inclusion plan, Micro-finance Institutions (Development and Regulation) Bill, 2012, technology in the banking sector, Basel Committee, global economic trends, KYC, rural infrastructure development fund, licensing of new banks in private sector, gold loans, and shadow banking system. Intended primarily as a text for the students of Commerce, this student-friendly text should prove to be extremely useful also for the postgraduate students of Management, Finance, and Economics. It should prove equally useful to students of Chartered Accountancy and those appearing in competitive examinations. The book can also be profitably used by practising managers, bankers, researchers, and all those who would like to acquaint themselves with modern Indian banking, especially the role of banks in the new millennium. Key Features • Coverage is quite comprehensive, with latest data • Lays special emphasis on IT-enabled and technology-based banking practices
Author: Greenwich Associates
Publisher: John Wiley & Sons
ISBN: 047119672X
Category : Business & Economics
Languages : en
Pages : 355
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Book Description
Lessons from the leading financial consulting firm What is good financial service? Being knowledgeable. Keeping in touch. Knowing your client's needs. For the past twenty-five years, senior executives of professional financial services firms have relied on the experience of Greenwich Associates in establishing their strategy to attract and keep a committed client base-the core of financial services consulting. Based on work they have done at virtually all of the world's leading professional financial services organization, this book shares the techniques developed and lessons learned in the Greenwich Associates' proprietary research and experience consulting for over a quarter of a century.
Author: D. Chorafas
Publisher: Springer
ISBN: 0230379087
Category : Business & Economics
Languages : en
Pages : 476
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Book Description
Handbook of Commercial Banking is the first book to comprehensively address strategic planning issues in the financial industry. Based on the author's extensive consultancy experience, the book develops a flexible plan to help banking professionals think through the strategic issues of this important financial sector. Beginning with a discussion on the need for a commercial banking strategy and the affects this has on the banks and their competition, the book moves on to outline various issues including; the role of marketing in commercial banking; relationship banking and the branch office network; private and direct banking; pricing financial products and services and credit and market risk. The author has also included a large range of case-studies which are geographically diverse and will provide the reader with a valuable breadth of reference.
