Reference Books Bulletin, 1993-1994

Reference Books Bulletin, 1993-1994 PDF Author: Sandy Whiteley
Publisher:
ISBN: 9780838977743
Category : Literary Criticism
Languages : en
Pages : 196

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Book Description

Reference Books Bulletin, 1993-1994

Reference Books Bulletin, 1993-1994 PDF Author: Sandy Whiteley
Publisher:
ISBN: 9780838977743
Category : Literary Criticism
Languages : en
Pages : 196

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Book Description


Reference Books Bulletin, 1994-1995

Reference Books Bulletin, 1994-1995 PDF Author: Sandy Whiteley
Publisher:
ISBN: 9780838978160
Category : Language Arts & Disciplines
Languages : en
Pages : 176

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Book Description
Arranged by broad subject and indexed by narrow subject, by format and by title, this annual publication offers an overview of the reference materials published during 1994.

Cumulative Book Index

Cumulative Book Index PDF Author:
Publisher:
ISBN:
Category : American literature
Languages : en
Pages : 2328

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Book Description
A world list of books in the English language.

Library Literature

Library Literature PDF Author:
Publisher:
ISBN:
Category : Bibliography of bibliographies
Languages : en
Pages : 904

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Book Description


Monthly Catalog of United States Government Publications

Monthly Catalog of United States Government Publications PDF Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1450

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Book Description


Resources in Education

Resources in Education PDF Author:
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 352

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Book Description


State of Wisconsin Blue Book

State of Wisconsin Blue Book PDF Author:
Publisher:
ISBN:
Category : Wisconsin
Languages : en
Pages : 1008

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Book Description


The State of Wisconsin Blue Book

The State of Wisconsin Blue Book PDF Author:
Publisher: Legislative Reference Bureau
ISBN:
Category : Elections
Languages : en
Pages : 1008

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Book Description


Statistical Reference Index

Statistical Reference Index PDF Author:
Publisher:
ISBN:
Category : Statistics
Languages : en
Pages : 986

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Book Description


Helping the Difficult Library Patron

Helping the Difficult Library Patron PDF Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951808
Category : Language Arts & Disciplines
Languages : en
Pages : 326

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Book Description
This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!