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Author: Darren Carrington
Publisher: Xulon Press
ISBN: 1619963582
Category : Fiction
Languages : en
Pages : 456
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Book Description
"Ricky Katana was at the peak of his career and could see his dream of becoming heavyweight champion of the world within his grasp, when that dream suddenly came crashing down around him. Now left with a broken body and spirit, Ricky feels he must choose between the career he loves and the child he loves. Life takes Ricky by surprise when he realizes that what he needs the most is the last thing he ever thought he needed. The only question left is whether Ricky Katana can let go of his fears, arise out of the ashes, and go farther than he ever thought possible..."
Author: Darren Carrington
Publisher: Xulon Press
ISBN: 1619963582
Category : Fiction
Languages : en
Pages : 456
Get Book Here
Book Description
"Ricky Katana was at the peak of his career and could see his dream of becoming heavyweight champion of the world within his grasp, when that dream suddenly came crashing down around him. Now left with a broken body and spirit, Ricky feels he must choose between the career he loves and the child he loves. Life takes Ricky by surprise when he realizes that what he needs the most is the last thing he ever thought he needed. The only question left is whether Ricky Katana can let go of his fears, arise out of the ashes, and go farther than he ever thought possible..."
Author: Neville Watson
Publisher: Djhistory.com
ISBN: 9780956189615
Category : Rave culture
Languages : en
Pages : 0
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Book Description
ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products. Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase. Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code. Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase. -- This access code card gives you access to all of MySearchLab's tools and resources, including a complete eText of your book! This access code card is only available packaged with a new textbook and at no additional cost. You can also buy immediate access to MySearchLab with Pearson eText online with a credit card atwww.mysearchlab.com. This is the product access code card for MySearchLab and does not include the actual bound book. Updated it its 14th edition, Understanding Public Policy focuses on the policy challenges confronting the Obama administration. This edition provides students with a close up look at the American healthcare system, current economic policies, issues of homeland security and defense policy among many other current event and issues shaping public policy today. The gold-standard for introductory public policy texts, Understanding Public Policy is designed to provide readers with concrete tools for both understanding and analyzing public policy.
Author: Brandon Barnum
Publisher:
ISBN: 9781953806604
Category :
Languages : en
Pages :
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Book Description
Author: David Meerman Scott
Publisher: Penguin
ISBN: 0593084012
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
A Wall Street Journal bestseller From the author of New Rules of Marketing & PR, a bold guide to converting customer passion into marketing power. How do some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, b2b software, and underwear? They embody the most powerful marketing force in the world: die-hard fans. In this essential book, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom and interview young entrepreneurs, veteran business owners, startup founders, nonprofits, and companies big and small to pinpoint which practices separate organizations that flourish from those stuck in stagnation. They lay out a road map for converting customers’ ardor into buying power, pulling one-of-a-kind examples from a wide range of organizations, including: · MeUndies, the subscription company that’s revolutionizing underwear · HeadCount, the nonprofit that registers voters at music concerts · Grain Surfboards, the board-building studio that willingly reveals its trade secrets with customers · Hagerty, the classic-car insurance provider with over 600,000 premier club members · HubSpot, the software company that draws 25,000 attendees to its annual conference For anyone who seeks to harness the force of fandom to revolutionize his or her business, Fanocracy shows the way.
Author: Andrew Humphreys
Publisher:
ISBN: 9780993570278
Category : Photography
Languages : en
Pages : 0
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Author: Dwight Codr
Publisher:
ISBN: 9780813937809
Category : Economics
Languages : en
Pages : 0
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Book Description
In Raving at Usurers, Dwight Codr explores the complex intersection of religion, economics, ethics, and literature in late seventeenth- and eighteenth-century England. Codr offers an alternative to the orthodox story of secular economic modernity's emergence in this key time and place, locating in early modern anti-usury literature an "ethic of uncertainty" that viewed economic transactions as ethical to the extent that their outcomes were uncertain. Codr's development of an "anti-financial" reading practice reveals that the financial revolution might be said to have grown out of--rather than in spite of--early modern anti-usury and Protestant ethics. Beginning with the reconstruction of a major controversy provoked by the delivery of a sermon against usury in the financial heart of London, Codr goes on to show not only how the ethic at the core of the discourse surrounding usury in the eighteenth century was culturally mediated but also how that ethic may be used as a lens to better understand major works of eighteenth-century literature. Codr offers radically new perspectives on Daniel Defoe's Robinson Crusoe and Henry Fielding's Tom Jones, examining how these novels reacted to emergent financial ways of knowing and meaning as well as how the texts formally bear out the possibility of a truly open and uncertain future. By reading the eighteenth century in terms of risk rather than certainty, Raving at Usurers offers a reassessment of what has been called the financial revolution in England and provides a revisionist account of the intimate connection between risk, ethics, and economics in the period.
Author: Paul Krassner
Publisher: Catapult
ISBN: 1593764928
Category : Biography & Autobiography
Languages : en
Pages : 417
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Book Description
Uncensored, uncontained, and thoroughly demented, the memoirs of Paul Krassner are back in an updated and expanded edition. Paul Krassner, “father of the underground press” (People magazine), founder of the Realist, political radical, Yippie, and award-winning stand-up satirist, shares his stark raving adventures with the likes of Lenny Bruce, Abbie Hoffman, Norman Mailer, Ken Kesey, Groucho Marx, and Squeaky Fromme, revealing the patriarch of counterculture’s ultimate, intimate, uproarious life on the fringes of society. Whether he’s writing about his friendship with controversial comic Lenny Bruce, introducing Groucho Marx to LSD, his investigation of Scientology, or John Kennedy’s cadaver, no subject is too sacred to be skewered by Krassner. And yet his stories are soulful and philosophical, always authentic to his iconoclastic brand of personal journalism. As Art Spiegelman said, “Krassner is one of the best minds of his generational to be destroyed by madness, starving, hysterical, naked—but mainly hysterical. His true wacky, wackily true autobiography is the definitive book on the sixties.”
Author: Ken Blanchard
Publisher: Harper Collins
ISBN: 0688123163
Category : Business & Economics
Languages : en
Pages : 166
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Book Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Author: Ken Blanchard
Publisher: McGraw Hill Professional
ISBN: 0071817859
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job. PRAISE FOR LEGENDARY SERVICE: "Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service--it's everyone, always." -- Mark King, CEO and President, TaylorMade Golf "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." -- Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules "Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." -- Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt--right now--today!" -- John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." -- Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit
Author: Len Tau
Publisher: Morgan James Publishing
ISBN: 1642797820
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
In Raving Patients, Dr. Len Tau, a practicing dentist in Philadelphia and online reputation specialist, shares simple tips and best practices to become visible and demonstrate credibility online. Dental practices waste thousands of dollars and hundreds of hours trying to find new patients using methods that may have worked decades ago but no longer work today. Raving Patients teaches dentists how to get exponentially better marketing results for a fraction of the time and money using a simple combination of online and offline reputation marketing strategies that take only minutes to implement. The strategies within Raving Patients help dental practices rise up search engine results when patients in their area search for new dentists. Dr. Tau also presents proven methodologies that help dental practices stand out as the practice of choice in their area. This generates a steady flow of patients who are more likely to move forward with treatment recommendations than other dental marketing strategies.
