Quality Problem Solving

Quality Problem Solving PDF Author: Gerald F. Smith
Publisher: McGraw-Hill Companies
ISBN: 9780873893947
Category : Problem solving
Languages : en
Pages : 0

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Book Description
An in-depth and comprehensive reference, this text offers problem solving insights and prescriptions for those trying to solve complex, real-world quality problems.

Quality Problem Solving

Quality Problem Solving PDF Author: Gerald F. Smith
Publisher: McGraw-Hill Companies
ISBN: 9780873893947
Category : Problem solving
Languages : en
Pages : 0

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Book Description
An in-depth and comprehensive reference, this text offers problem solving insights and prescriptions for those trying to solve complex, real-world quality problems.

Applied Problem-Solving in Healthcare Management

Applied Problem-Solving in Healthcare Management PDF Author: Sandra Potthoff, PhD
Publisher: Springer Publishing Company
ISBN: 0826165656
Category : Medical
Languages : en
Pages : 313

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Book Description
Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller. Applied Problem-Solving in Healthcare Management is a practical textbook devoted to developing and strengthening problem-solving and decision-making leadership competencies of healthcare administration students and healthcare management professionals. Built upon the University of Minnesota Master of Healthcare Administration Program’s Problem-Solving Method, the text describes the “never assume” mindset and the structured method that drive evidence-based, action-oriented problem-solving. The “never assume” mindset requires healthcare leaders to understand themselves and their stakeholders, and to engage in waves of divergent and convergent thinking. This structured method guides the problem solver through the phases of defining, studying, and acting on complex interrelated organizational problems that involve multiple root causes. The book also describes how the Problem-Solving Method is complementary to quality improvement methods and can be used in healthcare organizations along with Lean, Design Thinking, and Human Centered Design. Providing step-by-step instruction including useful tips, tools, activities, and case studies, this effective resource demonstrates the utility of the method for all types of health organization settings including health systems, hospitals, clinics, population health, and long-term care. For students taking health management, capstone, and experiential learning courses, including internship and residency projects, this book allows them to test and apply their problem-solving and decision-making skills to real-world situations. Beyond the classroom, it is an indispensable resource for organizations seeking to enhance the problem-solving skills of their workforce. The authors of the text have nearly 75 years of combined experience in healthcare management, leadership, and professional consulting, and teaching and advising healthcare administration students in classrooms, on student capstone, internship and residency projects, and case competitions. Synthesizing their expertise, this text serves as a guide for those who wish to strengthen their problem-solving abilities to systematically identify, analyze, study, and solve pressing organizational challenges in healthcare settings. Key Features: Describes a mindset and a structured problem-solving method that builds leadership competencies Encourages a step-by-step problem-solving approach to define, study, and act on problems to drive action-oriented solutions Supports experiential learning and coaching for students and professionals early in their careers, applicable especially to healthcare management, capstone, and student consulting courses, internship and residency projects, case competitions, and professional development in organizations Compares the Problem-Solving Method to other complementary methods used in many healthcare organizations, including Lean, Design Thinking, and Human Centered Design

Root Cause Analysis, Second Edition

Root Cause Analysis, Second Edition PDF Author: Duke Okes
Publisher: Quality Press
ISBN: 0873899822
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can’t find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M’s, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.

A Quest for Quality Wine, Every Time.

A Quest for Quality Wine, Every Time. PDF Author: Joyce Steakley
Publisher: Springer Nature
ISBN: 3030340007
Category : Technology & Engineering
Languages : en
Pages : 249

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Book Description
Wine has been around for thousands of years, grape growing and wine production is worldwide, and recipes are prolific. However, this approach to winemaking root cause analysis is original and cannot be found in any other winemaking publications. The book start with the basics, with the authors' own basic winemaking steps. This provides a winemaking process and common language. With this understanding and departure point, they describe Root Cause Analysis (RCA) methods as applied to winemaking. Though winemaking appears to have simple steps, problems or flaws inevitably arise. Instant access to online materials can provide ad-hoc answers to given conditions; however, the applicability of these solutions to one’s own situation ad particular conditions is not always clear. Selective changes may or may not solve the problem and in the winemaking world, it may take years to finish the wine and understand if the quality actually improved or not. A finished wine will have thousands of particular current and historical conditions that played some role in its quality.The root cause analysis (RCA) approach provides a path to sort these out and guide winemakers to the solution. It creates a problem statement and systematically divides the world into six discrete groups. This book tackles each and all of these, one group at a time. The text contains examples that prioritize the contributing factors. Observations are noted, possibilities identified, and likelihoods assessed. Actions and tests are identified to aid in assigning risk, corrective action, and preventive measures. Given limited time and resources, prioritized risks and actions improve the chance of solving the problem. The book provides problems exploring each of their respective six group characteristics. Each RCA step is described and illustrated in detail. The process is revealed and explained through multiple examples. Feature 1: Organized systematic method for solving winemaking quality problems Feature 2: Applicable to amateur or commercial winemakers or any other product or system development activity and organization Feature 3: Unique new application to the wine making world but similar methods historically used in complex aerospace product development Feature 4: Teaching winemakers and producers how to think about uncertainty and error. It’s possible that gold medal wine, or 95-point Wine Spectator score, or 93-point Robert Parker score was deserved for that particular wine and vintage. But it is also possible you were very lucky. It may not be earned again in next year’s vintage. This book teaches approaches and methods to maintain and or improve the quality, every year. Feature 5: Application of a potentially 'dry' rigorous root cause analysis approach in a world that enables the joy of creating and appreciating something very enjoyable. It will help you smile, at least once a year.

Everyone's Problem Solving Handbook

Everyone's Problem Solving Handbook PDF Author: Michael R. Kelly
Publisher: Routledge
ISBN: 1351449419
Category : Business & Economics
Languages : en
Pages : 185

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Book Description
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process

Managing to Learn

Managing to Learn PDF Author: John Shook
Publisher: Lean Enterprise Institute
ISBN: 1934109207
Category : Decision making
Languages : en
Pages : 154

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Book Description
"The process by which a company identifies, frames, acts and reviews progress on problems, projects and proposals can be found in the structure of the A3 process ... follow the story of a manager ... and his report ... which will reveal how the A3 can be used as a management process to create a standard method for innovating, planning, problem-solving, and building structures for a broader and deeper form of thinking - a practical and repeatable approach to organizational learning"--Publisher's description.

Tao: The Pathless Path

Tao: The Pathless Path PDF Author: Osho
Publisher: Renaissance Books
ISBN: 125013059X
Category : Religion
Languages : en
Pages : 195

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Book Description
In Tao: The Pathless Path, Osho, one of the greatest spiritual teachers of the twentieth century, comments on five parables from the Leih Tzu, bringing a fresh and contemporary interpretation to the ancient wisdom of Tao. Leih Tzu was a well-known Taoist master in the fourth century B.C., and his sly critiques of a Confucius provide abundant opportunities for the reader to explore the contrasts between the rational and irrational, the male and female, the structured and the spontaneous. “Who Is Really Happy” uses the discovery of a human skull on the roadside to probe into the question of immortality and how misery arises out of the existence of the ego. “A Man Who Knows How to Console Himself” looks beneath the apparent cheerfulness of a wandering monk and asks if there is really a happiness that endures through life’s ups and downs. “No Regrets” is a parable about the difference between the knowledge that is gathered from the outside and the “knowing” that arises from within. “No Rest for the Living” uses a dialogue between a despondent seeker and his master to reveal the limits of philosophy and the crippling consequences of living for the sake of some future goal. “Best Be Still, Best Be Empty” discusses the difference between the path of the will, the via affirmitiva of Christianity, Judaism, and Islam, versus the path of the mystic, the via negativa of Buddha and Lao Tzu. Tao: The Pathless Path also features a Q&A section that addresses how Taoist understanding applies to everyday life in concrete, practical terms. Osho challenges readers to examine and break free of the conditioned belief systems and prejudices that limit their capacity to enjoy life in all its richness. He has been described by the Sunday Times of London as one of the “1000 Makers of the 20th Century” and by Sunday Mid-Day (India) as one of the ten people—along with Gandhi, Nehru, and Buddha—who have changed the destiny of India. Since his death in 1990, the influence of his teachings continues to expand, reaching seekers of all ages in virtually every country of the world.

The Problem-Solving, Problem-Prevention, and Decision-Making Guide

The Problem-Solving, Problem-Prevention, and Decision-Making Guide PDF Author: Bob Sproull
Publisher: Taylor & Francis
ISBN: 135111624X
Category : Business & Economics
Languages : en
Pages : 185

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Book Description
Each day, managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput, poor quality, personnel problems, and material shortages.How they approach these daily quandaries will determine how successful they are at resolving problems and making effective decisions. It is human nature for managers to solutions before they even understand the nature of the problems they are trying to solve. As a result, they end up making blind decisions that change perfectly acceptable processes for incorrect reasons. The real secret to solving problems does not depend upon the number of sophisticated statistical tools that one applies -- The secret to solving most problems is to keep the approach simple and uncomplicated. Many managers and employees make mistakes because they fail to do what Toyota does so effortlessly -- . They fail to perform the 'genmba walk,' during which they go to see the actual process, understand the work, ask questions, and learn. By following a structured approach, and using only simple tools, most problems can be solved, effective decisions can be made, and problems prevented. The cornerstones of this book are three detailed roadmaps for solving problems, preventing problems, and making effective decisions. Each roadmap contains a step-by-step explanation on how to solve existing problems, how to prevent future problems, and how to make effective decisions. The book provides real case studies to illustrate each of the techniques presented in the book.

Solving Public Problems

Solving Public Problems PDF Author: Beth Simone Noveck
Publisher: Yale University Press
ISBN: 030023015X
Category : Business & Economics
Languages : en
Pages : 449

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Book Description
How to take advantage of technology, data, and the collective wisdom in our communities to design powerful solutions to contemporary problems The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday's toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems. Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things--and how to close that gap. Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world.

Introduction to 8D Problem Solving

Introduction to 8D Problem Solving PDF Author: Ali Zarghami
Publisher: Quality Press
ISBN: 0873899555
Category : Business & Economics
Languages : en
Pages : 45

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Book Description