Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence PDF Author: James R. Evans
Publisher: Cengage Learning
ISBN: 9781285069463
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence PDF Author: James R. Evans
Publisher: Cengage Learning
ISBN: 9781285069463
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Insights to Performance Excellence 2021-2022

Insights to Performance Excellence 2021-2022 PDF Author: Mark L. Blazey
Publisher: Quality Press
ISBN: 1636940048
Category : Business & Economics
Languages : en
Pages : 696

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Book Description
For decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems. Readers will learn what each area of the system means for organizations and how the synergy between process-oriented parts—leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations—can lead to excellent performance results. This book provides a valuable, step-by-step approach to help identify and put in place properly focused continuous improvement systems. Seven types of information are provided in this book for each of the Items in Categories 1 through 7 of the 2021–2022 Baldrige Framework and Performance Excellence Criteria: 1. The actual language of each Item, including Notes 2. A plain-English explanation of the requirements and rationale for each Item 3. A table showing the similar requirements of the Criteria 4. A summary of the requirements of each Item in flowchart form 5. The key linkages between each Item and other Items 6. An explanation of some potential adverse consequences 7. Examples of effective practices Features of this edition include: A stakeholder matrix table of contents that identifies relevant material within the book for key stakeholder groups: senior leaders, examiners, performance excellence initiative leaders, application writers, and program administrators Tables for each Criteria Item showing the similar expectations of the Criteria award (and award program administrators) presented only once at the scoring level where the expectation first appears to help examiners determine at what level an expectation belongs Online resources, including scoring calibration guides for education, healthcare, and business/nonprofit/government organizations, a guide to self-assessment of organizations and management systems, and a guide to the alignment of Baldrige, Six Sigma, Lean, and Balanced Scorecard A new crosswalk between Baldrige and ISO standards and a set of global performance excellence best practices Information on other award programs throughout the world such as the European Foundation for Quality Management (EFQM), which has undergone significant changes in the 2020 model, and the China Association for Quality

Total Quality

Total Quality PDF Author: James Robert Evans
Publisher: South Western Educational Publishing
ISBN:
Category : Business & Economics
Languages : en
Pages : 428

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Book Description
This book has three objectives for managers and business professionals: to familiarize managers with the basic principles of total quality management; to show how these principles are used in a variety of organizations; and to illustrate the relationship between TQM principles and the theories studied in management practice.

Quality and Performance Excellence in Higher Education

Quality and Performance Excellence in Higher Education PDF Author: Charles W. Sorensen
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
"In 1987, the U.S. Congress established the Malcolm Baldrige National Quality Award program to raise awareness about the importance of quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive, long-term, systematic improvement effort. The book profiles six unique institutions that have successfully implemented these criteria: the Montfort College of Business at the University of Northern Colorado, National University, New Mexico State University-Carlsbad, Northwest Missouri State University, University of Wisconsin-Stout, and Western Wisconsin Technical College. The University of Wisconsin-Stout was the first higher education institution to win the Baldrige Award in 2001, and has since worked with educational institutions in 39 states and 25 countries that are interested in implementing quality improvement through the application of the Baldrige criteria. This book will appeal to academic administrators at all levels and at all types of institutions who are interested in applying a systematic approach to leadership, quality improvement, and change management within their institutions"--Unedited summary from book cover.

Quality and Performance Excellence

Quality and Performance Excellence PDF Author: James Robert Evans
Publisher: Cengage Learning
ISBN: 9781133955924
Category : Leadership
Languages : en
Pages : 479

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Book Description
Presents the basic principles and tools associated with quality and performance excellence through coverage that includes the thinking and practices from the field. This text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories.

The Management and Control of Quality

The Management and Control of Quality PDF Author: James R. Evans
Publisher:
ISBN: 9780534274948
Category :
Languages : en
Pages : 0

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Book Description


Baldrige Award Winning Quality

Baldrige Award Winning Quality PDF Author: Mark Graham Brown
Publisher: CRC Press
ISBN: 1439893837
Category : Business & Economics
Languages : en
Pages : 404

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Book Description
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com

Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence PDF Author: James R. Evans
Publisher:
ISBN: 9781285963907
Category :
Languages : en
Pages : 794

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Book Description


Achieving Organizational Excellence

Achieving Organizational Excellence PDF Author: Flevy Lasrado
Publisher: Springer
ISBN: 3319700758
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

Managing for Quality & Performance Excellence

Managing for Quality & Performance Excellence PDF Author: Evans
Publisher:
ISBN: 9781473712652
Category :
Languages : en
Pages :

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Book Description