Quality is Still Free

Quality is Still Free PDF Author: Philip B. Crosby
Publisher: McGraw Hill Professional
ISBN:
Category : Business & Economics
Languages : en
Pages : 296

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Book Description
In this total update of his classic, quality guru Philip Crosby revisits and ultimately reaffirms the thinking he introduced in the tradition-shattering Quality Is Free, which has sold nearly 1.7 million copies and has been translated into dozens of languages. Quality Is Still Free offers readers the opportunity to adopt Crosby's penetrating insights for their own enormous benefit. Illustrations.

Quality is Still Free

Quality is Still Free PDF Author: Philip B. Crosby
Publisher: McGraw Hill Professional
ISBN:
Category : Business & Economics
Languages : en
Pages : 296

Get Book Here

Book Description
In this total update of his classic, quality guru Philip Crosby revisits and ultimately reaffirms the thinking he introduced in the tradition-shattering Quality Is Free, which has sold nearly 1.7 million copies and has been translated into dozens of languages. Quality Is Still Free offers readers the opportunity to adopt Crosby's penetrating insights for their own enormous benefit. Illustrations.

Quality for Pennies

Quality for Pennies PDF Author: Susan Soltysiak
Publisher: Xlibris Corporation
ISBN: 1479799831
Category : Education
Languages : en
Pages : 72

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Book Description
We are not promoting “cheapo quality”. What we do have is an economical quality program that you can use without jumping through costly hoops. A commonsense approach and using preventive methods will give you a profitable working program. Everyone wants a durable product and you can give this to your customers at a reasonable price. We are offering you an excellent process that will achieve this goal. The best part of the program; it lets you use your current personnel or temporary help. Producing high-quality products and services benefits everyone. It pleases the purchaser, boosts your company’s sales and profits – allowing it to expand and grow which provides steady paying jobs. Quality for Pennies is a program that will give you control of your operations. You will have the ability to find production hang-ups which may lead to work stoppage. Service organizations may chart the rings before an employee answers the telephone. The longer a phone rings the greater the chance that your customer become agitated and may hang-up. The information that you find in this program has been tried and proven to work. STAND BEHIND YOUR PRODUCT OR SERVICE.

Quality is Free

Quality is Free PDF Author: Philip B. Crosby
Publisher: Signet Book
ISBN: 9780451619617
Category : Quality assurance
Languages : en
Pages : 270

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Book Description
"Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. 'Quality Is Free' sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success"--

Understanding Quality

Understanding Quality PDF Author: Institute of Leadership & Management
Publisher: Routledge
ISBN: 1136351388
Category : Business & Economics
Languages : en
Pages : 106

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Book Description
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

Providing Quality to Customers

Providing Quality to Customers PDF Author: Institute of Leadership & Management
Publisher: Routledge
ISBN: 1136370919
Category : Business & Economics
Languages : en
Pages : 120

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Book Description
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Quality is Free

Quality is Free PDF Author: Philip B. Crosby
Publisher: McGraw-Hill Companies
ISBN:
Category : Business & Economics
Languages : en
Pages : 328

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Book Description
Management development guide on quality control - notes the reduction in production costs resulting from the implementation of a zero- defect quality standard; discusses the management attitudes and behaviour required to achieve this; presents a fictional case study for use as teaching and training material.

The Quality of Freedom

The Quality of Freedom PDF Author: Matthew H. Kramer
Publisher:
ISBN: 0199545731
Category : Law
Languages : en
Pages : 495

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Book Description
At least since the publication of Isaiah Berlin's famous essay "Two Concepts of Liberty" nearly half a century ago, political philosophers have argued vigorously over the relative merits of "positive" and "negative" accounts of freedom. Matthew Kramer writes squarely within the negative-liberty tradition, but he incorporates a number of ideas that are quite often associated with theories of positive liberty. Much of The Quality of Freedom is devoted to elaborating the necessary and sufficient conditions for the existence of particular freedoms and unfreedoms; however, the book's cardinal objective is to establish the measurability of each person's overall freedom and of each society's aggregate freedom. On the one hand, Kramer contends that the existence of any particular instance of liberty or unfreedom is a matter of fact that can be confirmed or disconfirmed without any reliance on evaluative or normative considerations. On the other hand, he argues that the extent of each person's overall freedom or unfreedom cannot be ascertained entirely in the absence of evaluative assumptions. By combining those two positions and developing them in detail, Kramer pits himself against all positive accounts of liberty and most negative accounts. In the course of so doing, he aims to demonstrate the rigorous measurability of overall liberty--something that many writers on freedom have casually dismissed as impossible. Although Kramer concentrates principally on constructing a systematic analysis of sociopolitical freedom, he engages critically with the work of many of the leading contemporary writers on the topic.

Construction Quality Management

Construction Quality Management PDF Author: Tim Howarth
Publisher: Routledge
ISBN: 1135165076
Category : Technology & Engineering
Languages : en
Pages : 348

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Book Description
Quality management is essential for facilitating the competitiveness of modern day commercial organizations. Excellence in quality management is a requisite for construction organizations who seek to remain competitive and successful. The challenges presented by competitive construction markets and large projects that are dynamic and complex necessitate the adoption and application of quality management approaches. This textbook is written in line with the ISO 9001:2008 standard and provides a comprehensive evaluation of quality management systems and tools. Their effectiveness in achieving project objectives is explored, as well as applications in corporate performance enhancement. Both the strategic and operational dimensions of quality assurance are addressed by focusing on providing models of best practice. The reader is supported throughout by concise and clear explanations and with self-assessment questions. Practical case study examples show how various evaluative-based quality management systems and tools have been applied. Subjects covered include: business objectives – the stakeholder satisfaction methodology organizational culture and Health and Safety quality philosophy evaluation of organisational performance continuous quality improvement and development of a learning organization. The text should prove most useful to students on both undergraduate and postgraduate construction management or construction project management courses. It will also prove a valuable resource for practising construction managers and project managers.

What Drives Quality

What Drives Quality PDF Author: Ben Linders
Publisher: Ben Linders Publishing
ISBN: 9492119145
Category : Computers
Languages : en
Pages : 117

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Book Description
With plenty of ideas, suggestions, and practical cases on software quality, this book will help you to improve the quality of your software and to deliver high-quality products to your users and satisfy the needs of your customers and stakeholders. Many methods for product quality improvement start by investigating the problems, and then work their way back to the point where the problem started. For instance audits and root cause analysis work this way. But what if you could prevent problems from happening, by building an understanding what drives quality, thus enabling to take action before problems actually occur? What Drives Quality explores how quality plays a role in all of the software development activities. It takes a deep dive into quality by listing the relevant factors of development and management activities that drive the quality of software products. It provides a lean approach to quality by analyzing the full development chain from customer requests to delivering products to users. I'm aiming this book at software developers and testers, architects, product owners and managers, agile coaches, Scrum masters, project managers, and operational and senior managers who consider quality to be important. A book on quality should be practical. It should help you, the reader of this book, to improve the quality of your software and deliver better products. It should inspire you and give you energy to persevere on your quality journey. What drives quality tries to do just that, and more. This book is based on my experience as a developer, tester, team leader, project manager, quality manager, process manager, consultant, coach, trainer, and adviser in Agile, Lean, Quality and Continuous Improvement. It takes a deep dive into quality with views from different perspectives and provides ideas, suggestions, practices, and experiences that will help you to improve quality of the products that your organization is delivering. This book views software quality from an engineering, management, and social perspective. It explores the interaction between all involved in delivering high-quality software to users and provides ideas to do it quicker and at lower costs.

The Perception of Quality

The Perception of Quality PDF Author: George N. Kenyon
Publisher: Springer
ISBN: 1447166272
Category : Technology & Engineering
Languages : en
Pages : 269

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Book Description
Exploring the concept of quality management from a new point of view, this book presents a holistic model of how consumers judge the quality of products. It links consumer perceptions of quality to the design and delivery of the final product, and presents models and methods for improving the quality of these products and services. It offers readers an improved understanding of how and why the design process must consider how the consumer will perceive a product or service. In order to facilitate the presentation and understanding of these concepts, illustrations and case examples are also provided throughout the book. This book provides an invaluable resource for managers, designers, manufacturers, professional practitioners and academics interested in quality management. It also offers a useful supplementary text for marketing and quality management courses.