Author: Jeremy Atkinson
Publisher: Chandos Publishing
ISBN: 0081001347
Category : Language Arts & Disciplines
Languages : en
Pages : 337
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Book Description
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries
Author: G. Edward Evans
Publisher: American Library Association
ISBN: 0838916686
Category : Language Arts & Disciplines
Languages : en
Pages : 305
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Book Description
This updated edition enables readers to understand how academic libraries deliver information, offer services, and provide learning spaces in new ways to better meet the needs of today's students, faculty, and other communities of academic library users.
Author: LAURIE M. BRIDGES
Publisher:
ISBN: 9781607856702
Category :
Languages : en
Pages : 348
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Book Description
Wikipedia and Academic Libraries: A Global Project contains 19 chapters by 52 authors from Brazil, Canada, Hong Kong, Ireland, Kyrgyzstan, Mexico, Netherlands, Nigeria, Scotland, Spain, and the United States. The chapters in this book are authored by both new and longtime members of the Wikimedia community, representing a range of experiences.
Author: Kenn Fisher
Publisher: Brill
ISBN: 9789004391574
Category : Campus planning
Languages : en
Pages : 0
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Book Description
The evidence-based Translational Design of Universities forensically researches hybrid - or blended - learning environments. Ten of the 14 Chapters are based on doctoral dissertations providing a rare insight into the effectiveness of HE learning spaces, both virtual and physical.
Author: Gail Munde
Publisher: Elsevier
ISBN: 1780630034
Category : Language Arts & Disciplines
Languages : en
Pages : 219
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Book Description
Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book assists librarians to make sense of data collection, assessment, and comparative evaluation as stepping stones to transformative quality improvement. Creating value lies in a library's ability to understand, communicate and measure what matters to users, and what can be measured can be managed to successful outcomes. - Complex and fragmented subject matter is synthesized into clear and logical presentation - Focuses on current research and best practices - International in scope
Author: Megan J. Oakleaf
Publisher: Assoc of Cllge & Rsrch Libr
ISBN: 0838985688
Category : Education
Languages : en
Pages : 211
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Book Description
This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the literature on value of libraries within an institutional context, suggestions for immediate "Next Steps" in the demonstration of academic library value, and a "Research Agenda" for articulating academic library value. Its focus is to help librarians understand, based on professional literature, the current answer to the question, "How does the library advance the missions of the institution?" This report is also of interest to higher educational professionals external to libraries, including senior leaders, administrators, faculty, and student affairs professionals.
Author: Peter Jordan
Publisher: Routledge
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 176
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Book Description
This text considers the influences and demands on academic libraries, and explains how to increase user satisfaction through quality management. It examines the needs of different user groups, and the requirements of subject communities, as well as those of teaching staff.
Author: Marcus Elmore
Publisher: R. R. Bowker
ISBN: 9780835248556
Category : Academic libraries
Languages : en
Pages : 0
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Book Description
This seven-volume set offers a core collection of hand-selected titles in 58 curriculum-specific subject areas. Volumes are organized into broad subject areas such as Humanities, Languages and Literature, History, Social Sciences and Professional Studies, Science and Technology, and Interdisciplinary and Area Studies. The seventh volume provides helpful cross-referencing indexes which explain the relationship between RCL subject taxonomy and LC ranges. New to this edition are the inclusion of interdisciplinary subject areas and the selection of electronic resources and web sites essential for undergraduate library collections. Non-book selections will be easily identified by a graphic indicator included in the item record. All selections will be assigned an audience level marker indicating whether the title is most appropriate for lower-division undergraduate, upper-division undergraduate, faculty, or general readership. Records will also include a notation if they previously appeared in BCL3 (Books for College Libraries, 1988) or have been reviewed by Choice.
Author: Michael A. Bellesiles
Publisher:
ISBN:
Category : Firearms ownership
Languages : en
Pages : 604
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Book Description
Author: Felicia Etim
Publisher: AuthorHouse
ISBN: 1524604712
Category : Education
Languages : en
Pages : 358
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Book Description
There is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been learned? Rather, it may be that there is no new silver bullet or shortcut for academic libraries. Experience reveals that one may have the formal process without getting good results and vice versa; the determining factor is whether the library staff, managers, and stakeholders define certain fundamental assumptions about the nature of the enterprise. All the above have in common the following underlying components: The careful definition of goals or of some kind of criteria against which success can be assessed A focus on meeting the needs of the users, as defined by the library and the institution Leadership: a commitment from the top, conscious efforts at ensuring communication, the provision of training and resources for the process of evaluation, the active support of a process to promote shared values The involvement of all levels of staff in goal setting, evaluation, and the improvement of processes and services Integrating a process of evaluation that is continuous and adaptive, whether that process is based on the framework of TQM, strategic planning, or another model
