Author: Richard Kearney
Publisher: Routledge
ISBN: 0429966512
Category : Political Science
Languages : en
Pages : 385
Book Description
Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Public Sector Performance
Author: Richard Kearney
Publisher: Routledge
ISBN: 0429966512
Category : Political Science
Languages : en
Pages : 385
Book Description
Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Publisher: Routledge
ISBN: 0429966512
Category : Political Science
Languages : en
Pages : 385
Book Description
Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Measuring the Performance of Public Services
Author: Michael Pidd
Publisher: Cambridge University Press
ISBN: 110737801X
Category : Business & Economics
Languages : en
Pages :
Book Description
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.
Publisher: Cambridge University Press
ISBN: 110737801X
Category : Business & Economics
Languages : en
Pages :
Book Description
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.
Efficiency in the Public Sector
Author: Kevin J. Fox
Publisher: Springer Science & Business Media
ISBN: 1475735928
Category : Business & Economics
Languages : en
Pages : 305
Book Description
Regardless of where we live, the management of the public sector impacts on our lives. Hence, we all have an interest, one way or another, in the achievement of efficiency and productivity improvements in the activities of the public sector. For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees. Slack performance targets may lead to gross inefficiency, poor quality of service, and low self-esteem for employees. In the case of regulation, inappropriate policies can lead to unprecedented disasters. Examples include the decimation of fish stocks through mismanagement of fisheries, and power blackouts through inappropriate restrictions on electricity generators and distributors. Efficient taxation policies minimise the tax bill for citizens. In all of these cases, efficient management is required, although it is often unclear how to assess this efficiency. In this volume, several authors consider various aspects and contexts of performance measurement. Hence, this volume represents a unique collection of advances in efficiency assessment for the public sector by leading researchers in the field. Efficiency in the Public Sector is divided into two sections. The first is titled "Issues in Public Sector Efficiency Evaluation" and comprises of chapters 1-4. The second section is titled "Efficiency Analysis in the Public Sector - Advances in Theory and Practice." This division is somewhat arbitrary, in the sense there are significant overlapping themes in both sections. However, it serves to separate chapters that can be characterised as dealing with broader issues (Section I), from chapters that can be characterised as focusing on specific theoretical problems and empirical cases (Section II).
Publisher: Springer Science & Business Media
ISBN: 1475735928
Category : Business & Economics
Languages : en
Pages : 305
Book Description
Regardless of where we live, the management of the public sector impacts on our lives. Hence, we all have an interest, one way or another, in the achievement of efficiency and productivity improvements in the activities of the public sector. For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees. Slack performance targets may lead to gross inefficiency, poor quality of service, and low self-esteem for employees. In the case of regulation, inappropriate policies can lead to unprecedented disasters. Examples include the decimation of fish stocks through mismanagement of fisheries, and power blackouts through inappropriate restrictions on electricity generators and distributors. Efficient taxation policies minimise the tax bill for citizens. In all of these cases, efficient management is required, although it is often unclear how to assess this efficiency. In this volume, several authors consider various aspects and contexts of performance measurement. Hence, this volume represents a unique collection of advances in efficiency assessment for the public sector by leading researchers in the field. Efficiency in the Public Sector is divided into two sections. The first is titled "Issues in Public Sector Efficiency Evaluation" and comprises of chapters 1-4. The second section is titled "Efficiency Analysis in the Public Sector - Advances in Theory and Practice." This division is somewhat arbitrary, in the sense there are significant overlapping themes in both sections. However, it serves to separate chapters that can be characterised as dealing with broader issues (Section I), from chapters that can be characterised as focusing on specific theoretical problems and empirical cases (Section II).
Public Sector Efficiency
Author: Alexander Kalb
Publisher: Springer Science & Business Media
ISBN: 3834986976
Category : Law
Languages : en
Pages : 190
Book Description
Alexander Kalb applies advanced and novel econometric as well as linear programming techniques to investigate the sources of potential inefficiencies for local governments in Germany. He uncovers socio-economic, fiscal as well as political sources of inefficiencies. Finally, he makes recommendations how these inefficiencies in the provision of public goods and services can be reduced in the future.
Publisher: Springer Science & Business Media
ISBN: 3834986976
Category : Law
Languages : en
Pages : 190
Book Description
Alexander Kalb applies advanced and novel econometric as well as linear programming techniques to investigate the sources of potential inefficiencies for local governments in Germany. He uncovers socio-economic, fiscal as well as political sources of inefficiencies. Finally, he makes recommendations how these inefficiencies in the provision of public goods and services can be reduced in the future.
The Measurement of Efficiency of Production
Author: Rolf Färe
Publisher: Springer Science & Business Media
ISBN: 9401577218
Category : Business & Economics
Languages : en
Pages : 220
Book Description
Publisher: Springer Science & Business Media
ISBN: 9401577218
Category : Business & Economics
Languages : en
Pages : 220
Book Description
The Age of Diminished Expectations
Author: Paul R. Krugman
Publisher: MIT Press
ISBN: 9780262611343
Category : Business & Economics
Languages : en
Pages : 260
Book Description
This edition looks at how risky behaviour can lead to disaster in private markets, with colourful examples from Lloyd's of London and Sumitomo Metals. Krugman also considers the collapse of the Mexican peso, and the burst of Japan's 'bubble' economy.
Publisher: MIT Press
ISBN: 9780262611343
Category : Business & Economics
Languages : en
Pages : 260
Book Description
This edition looks at how risky behaviour can lead to disaster in private markets, with colourful examples from Lloyd's of London and Sumitomo Metals. Krugman also considers the collapse of the Mexican peso, and the burst of Japan's 'bubble' economy.
Public Sector Efficiency Measurement
Author: Joseph Augustine Ganley
Publisher: Elsevier Science & Technology
ISBN:
Category : Business & Economics
Languages : en
Pages : 204
Book Description
The core problem tackled in this book is the measurement of public-sector efficiency with Data Envelopment Analysis (DEA). The book is intended to inject new ideas into the diverse academic literature which up till now has lacked a critical book-length exploration of DEA. The text is readable and intuitive making it suitable for a broad audience, including policy-makers and civil servants working on the control of public expenditure, privatisation etc. Graduates and advanced undergraduates should also find this book a valuable introduction to the nature and implemenation of DEA. These will include students on economics, management science and accounting degrees. The book provides a realistic approach to DEA, acknowledging its problems such as the fundamental output measurement and variable selection problems which are rarely recognised in applied studies.
Publisher: Elsevier Science & Technology
ISBN:
Category : Business & Economics
Languages : en
Pages : 204
Book Description
The core problem tackled in this book is the measurement of public-sector efficiency with Data Envelopment Analysis (DEA). The book is intended to inject new ideas into the diverse academic literature which up till now has lacked a critical book-length exploration of DEA. The text is readable and intuitive making it suitable for a broad audience, including policy-makers and civil servants working on the control of public expenditure, privatisation etc. Graduates and advanced undergraduates should also find this book a valuable introduction to the nature and implemenation of DEA. These will include students on economics, management science and accounting degrees. The book provides a realistic approach to DEA, acknowledging its problems such as the fundamental output measurement and variable selection problems which are rarely recognised in applied studies.
Public Service Performance
Author: George A. Boyne
Publisher: Cambridge University Press
ISBN: 1139460455
Category : Business & Economics
Languages : en
Pages : 312
Book Description
The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.
Publisher: Cambridge University Press
ISBN: 1139460455
Category : Business & Economics
Languages : en
Pages : 312
Book Description
The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.
Measuring Government Activity
Author: OECD
Publisher: OECD Publishing
ISBN: 9264060782
Category :
Languages : en
Pages : 134
Book Description
This book summarises the available OECD and other international data on public sector inputs and processes. It also examines the existing internationally comparable data on outputs and outcomes, and recommends new approaches to measurement.
Publisher: OECD Publishing
ISBN: 9264060782
Category :
Languages : en
Pages : 134
Book Description
This book summarises the available OECD and other international data on public sector inputs and processes. It also examines the existing internationally comparable data on outputs and outcomes, and recommends new approaches to measurement.
Performance Management in the Public Sector
Author: Wouter Van Dooren
Publisher: Routledge
ISBN: 1134197012
Category : Business & Economics
Languages : en
Pages : 317
Book Description
Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.
Publisher: Routledge
ISBN: 1134197012
Category : Business & Economics
Languages : en
Pages : 317
Book Description
Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.