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Author: R. R. O'Neil
Publisher:
ISBN:
Category : Electron accelerators
Languages : en
Pages : 48
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Book Description
Author: R. R. O'Neil
Publisher:
ISBN:
Category : Electron accelerators
Languages : en
Pages : 48
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Book Description
Author: R. R. O'Neil
Publisher:
ISBN:
Category : Atmosphere
Languages : en
Pages : 33
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Author:
Publisher:
ISBN:
Category : Environmental geology
Languages : en
Pages : 358
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Book Description
Author: R. R. O'Neil
Publisher:
ISBN:
Category : Electron accelerators
Languages : en
Pages : 0
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Author:
Publisher:
ISBN:
Category : Power resources
Languages : en
Pages : 868
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Author:
Publisher:
ISBN:
Category : Aeronautics
Languages : en
Pages : 300
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Book Description
Author: Elizabeth Harrin
Publisher: Routledge
ISBN: 1351946609
Category : Business & Economics
Languages : en
Pages : 166
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Book Description
There has been a sea-change in the focus of organizations - whether private or public - away from a traditional product- or service-centricity towards customer-centricity and projects are just as much a part of that change. Projects must deliver value; projects must involve stakeholders, and Elizabeth Harrin and Phil Peplow demonstrate convincingly that stakeholders are the ones who get to decide what ’value’ actually means. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its importance for project performance; using tools and processes to guide customer-centric thinking will help you see the results of engagement and demonstrate how things can improve, even on difficult projects. The text provides a straightforward implementation guide to moving your own business to a customer-centric way of working, using a model called Exceed and provides some guidance for ensuring that customer-centricity is sustainable and supported in the organization. This is a practical, rigorous and well-researched text. It draws on established models and uses the example of project implementation in a healthcare environment to demonstrate the impact of this significant way of thinking about value. The authors can’t guarantee that the Exceed process will radically improve project success rates, and no process can. Adopting a customer-centric mindset and using the Exceed process to measure and monitor customer satisfaction will, however, help you move towards working with happier, more engaged stakeholders.
Author: United States. Energy Research and Development Administration
Publisher:
ISBN:
Category : Power resources
Languages : en
Pages : 1324
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Author: United States. Energy Research and Development Administration. Technical Information Center
Publisher:
ISBN:
Category : Force and energy
Languages : en
Pages : 724
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Author: Air Force Cambridge Research Laboratories (U.S.)
Publisher:
ISBN:
Category : Bibliographical literature
Languages : en
Pages : 248
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Book Description
