Author: James B. King
Publisher: Quality Press
ISBN: 087389880X
Category : Business & Economics
Languages : en
Pages : 143
Book Description
Process Improvement Simplified is written for leaders and managers of organizations or enterprises who: Are struggling with their organization’s success Are not satisfied with the current state Are striving to be number one Have heard about the negatives or positives of process improvement (PI) but have never implemented it But PI is not a panacea; it takes leadership commitment and involvement, plus organizational behavior modification so that PI becomes a disciplined way of life. It entails hard work through dealing with nitty-gritty details. PI is not just a problem-solving methodology or another quality control tool. In fact, it is not a quality improvement tool like statistical process control or Six Sigma. It is a systematic approach to focus, measure, and redesign a critical process of any organization in order to reduce waste and achieve breakthrough improvement for that process. In this approach, personnel from other functions within the organization will be involved to ensure that the needs of customers and suppliers of the process are correctly reflected and supported. This is a how-to book with simple examples. A step-by-step method of implementing PI is presented using the example of running a restaurant business.
Process Improvement Simplified
Author: James B. King
Publisher: Quality Press
ISBN: 087389880X
Category : Business & Economics
Languages : en
Pages : 143
Book Description
Process Improvement Simplified is written for leaders and managers of organizations or enterprises who: Are struggling with their organization’s success Are not satisfied with the current state Are striving to be number one Have heard about the negatives or positives of process improvement (PI) but have never implemented it But PI is not a panacea; it takes leadership commitment and involvement, plus organizational behavior modification so that PI becomes a disciplined way of life. It entails hard work through dealing with nitty-gritty details. PI is not just a problem-solving methodology or another quality control tool. In fact, it is not a quality improvement tool like statistical process control or Six Sigma. It is a systematic approach to focus, measure, and redesign a critical process of any organization in order to reduce waste and achieve breakthrough improvement for that process. In this approach, personnel from other functions within the organization will be involved to ensure that the needs of customers and suppliers of the process are correctly reflected and supported. This is a how-to book with simple examples. A step-by-step method of implementing PI is presented using the example of running a restaurant business.
Publisher: Quality Press
ISBN: 087389880X
Category : Business & Economics
Languages : en
Pages : 143
Book Description
Process Improvement Simplified is written for leaders and managers of organizations or enterprises who: Are struggling with their organization’s success Are not satisfied with the current state Are striving to be number one Have heard about the negatives or positives of process improvement (PI) but have never implemented it But PI is not a panacea; it takes leadership commitment and involvement, plus organizational behavior modification so that PI becomes a disciplined way of life. It entails hard work through dealing with nitty-gritty details. PI is not just a problem-solving methodology or another quality control tool. In fact, it is not a quality improvement tool like statistical process control or Six Sigma. It is a systematic approach to focus, measure, and redesign a critical process of any organization in order to reduce waste and achieve breakthrough improvement for that process. In this approach, personnel from other functions within the organization will be involved to ensure that the needs of customers and suppliers of the process are correctly reflected and supported. This is a how-to book with simple examples. A step-by-step method of implementing PI is presented using the example of running a restaurant business.
The Power of Business Process Improvement
Author: Susan Page
Publisher: AMACOM
ISBN: 0814414796
Category : Business & Economics
Languages : en
Pages : 354
Book Description
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
Publisher: AMACOM
ISBN: 0814414796
Category : Business & Economics
Languages : en
Pages : 354
Book Description
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
Lean Kaizen
Author: V. George Alukal
Publisher: Quality Press
ISBN: 0873890736
Category : Business & Economics
Languages : en
Pages : 196
Book Description
To compete successfully in today’s economy, organizations need to be as good as or better than their global competitors. This goes not only for quality, but also for costs and cycle times (lead time, processing time, delivery time, set-up time, response time, etc.). Lean addresses these needs in its emphasis on teamwork, continuous training and learning, produce to demand (“pull”), mass customization and batch size reduction, cellular flow, quick changeover, and total productive maintenance. Originally applied in manufacturing settings, lean has now migrated to non-shop floor activities: in business support functions, such as sales, customer service, accounting, human resources, engineering, purchasing; within manufacturing firms; and also in purely service areas like finance, government, and healthcare. The intended audience for this book is any quality or operational professional who wants to start their lean journey or enhance their career opportunities. After introducing the concepts of lean and kaizen, various building blocks of a lean enterprise are described. After reading this book, any reader will have a foundation of what is understood today as "lean." All the examples of kaizens presented in the book are from the authors' experience associated with real lean transformations. In addition, the forms, figures, and checklists included as part of this book and also on the accompanying CD-ROM can be customized and used in the readers’ own lean journey when they perform kaizens. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (4 of 5 based on 1 review) "This book gives a great introduction to kaizen, along with a sensible "how to" and several case studies across various industries, including for non-manufacturing applications. It also gives a good introduction to Lean in general, and it places enough emphasis on the "human side" of implementing Lean so that the reader walks away with an understanding that the Lean tools may be fairly simple but the implementation of them requires special attention to human nature and the associated challenges. It is easy to read and comprehend. Plenty of pictures and samples are provided. This could easily be used as a training tool for employees who will be serving on kaizen teams." A reader in Bradenton, Florida
Publisher: Quality Press
ISBN: 0873890736
Category : Business & Economics
Languages : en
Pages : 196
Book Description
To compete successfully in today’s economy, organizations need to be as good as or better than their global competitors. This goes not only for quality, but also for costs and cycle times (lead time, processing time, delivery time, set-up time, response time, etc.). Lean addresses these needs in its emphasis on teamwork, continuous training and learning, produce to demand (“pull”), mass customization and batch size reduction, cellular flow, quick changeover, and total productive maintenance. Originally applied in manufacturing settings, lean has now migrated to non-shop floor activities: in business support functions, such as sales, customer service, accounting, human resources, engineering, purchasing; within manufacturing firms; and also in purely service areas like finance, government, and healthcare. The intended audience for this book is any quality or operational professional who wants to start their lean journey or enhance their career opportunities. After introducing the concepts of lean and kaizen, various building blocks of a lean enterprise are described. After reading this book, any reader will have a foundation of what is understood today as "lean." All the examples of kaizens presented in the book are from the authors' experience associated with real lean transformations. In addition, the forms, figures, and checklists included as part of this book and also on the accompanying CD-ROM can be customized and used in the readers’ own lean journey when they perform kaizens. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (4 of 5 based on 1 review) "This book gives a great introduction to kaizen, along with a sensible "how to" and several case studies across various industries, including for non-manufacturing applications. It also gives a good introduction to Lean in general, and it places enough emphasis on the "human side" of implementing Lean so that the reader walks away with an understanding that the Lean tools may be fairly simple but the implementation of them requires special attention to human nature and the associated challenges. It is easy to read and comprehend. Plenty of pictures and samples are provided. This could easily be used as a training tool for employees who will be serving on kaizen teams." A reader in Bradenton, Florida
A Practical Guide to Information Systems Process Improvement
Author: Anita Cassidy
Publisher: CRC Press
ISBN: 1420025678
Category : Business & Economics
Languages : en
Pages : 280
Book Description
When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. While there are many books a
Publisher: CRC Press
ISBN: 1420025678
Category : Business & Economics
Languages : en
Pages : 280
Book Description
When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. While there are many books a
The Power of Business Process Improvement
Author: Susan Page
Publisher: Amacom
ISBN: 9781400242597
Category :
Languages : en
Pages : 384
Book Description
Get your business running better in no time by becoming more effective, cost-efficient, and adaptable to changing business needs . . . it's all about your BPI!
Publisher: Amacom
ISBN: 9781400242597
Category :
Languages : en
Pages : 384
Book Description
Get your business running better in no time by becoming more effective, cost-efficient, and adaptable to changing business needs . . . it's all about your BPI!
Process Improvement & Performance Management Made Simple
Author: Andrew Muras
Publisher: Xlibris Corporation
ISBN: 146280084X
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma
Publisher: Xlibris Corporation
ISBN: 146280084X
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma
Strategic Continuous Process Improvement
Author: Gerhard Plenert
Publisher: McGraw Hill Professional
ISBN: 0071767185
Category : Technology & Engineering
Languages : en
Pages : 258
Book Description
Proven methods for achieving continuous process improvement Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: Identify CPI opportunities Evaluate various CPI options using comparative benchmarks Understand the characteristics of each quality option Map CPI characteristics against quality problems Select the appropriate tool to fit a specific quality problem Recognize the role of governance and performance reviews Cascade and communicate CPI throughout your organization Move the needle toward successful process optimization
Publisher: McGraw Hill Professional
ISBN: 0071767185
Category : Technology & Engineering
Languages : en
Pages : 258
Book Description
Proven methods for achieving continuous process improvement Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: Identify CPI opportunities Evaluate various CPI options using comparative benchmarks Understand the characteristics of each quality option Map CPI characteristics against quality problems Select the appropriate tool to fit a specific quality problem Recognize the role of governance and performance reviews Cascade and communicate CPI throughout your organization Move the needle toward successful process optimization
Quality and Process Improvement
Author: Mark A. Fryman
Publisher: Delmar
ISBN: 9780766828735
Category : Industrial efficiency
Languages : en
Pages : 0
Book Description
- over 100 illustrations amplify the text, adding clarity to the discussion of the techniques of quality- examples depict challenges typically encountered in the world of quality and process improvement- chapter-end problems allow readers to set up experiments, giving them confidence in their newly acquired abilities- CD-ROM with Excel examples is included with text
Publisher: Delmar
ISBN: 9780766828735
Category : Industrial efficiency
Languages : en
Pages : 0
Book Description
- over 100 illustrations amplify the text, adding clarity to the discussion of the techniques of quality- examples depict challenges typically encountered in the world of quality and process improvement- chapter-end problems allow readers to set up experiments, giving them confidence in their newly acquired abilities- CD-ROM with Excel examples is included with text
SPC Simplified for Services
Author: Davida M. Amsden
Publisher: Productivity Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 322
Book Description
This quality training text is designed to teach the basics of statistical process control to service personnel, so that they can use statistical metho to verify that their system is stable, capable, and on target with customer requirements. Published by Quality Resources, One Water Street, White Pla
Publisher: Productivity Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 322
Book Description
This quality training text is designed to teach the basics of statistical process control to service personnel, so that they can use statistical metho to verify that their system is stable, capable, and on target with customer requirements. Published by Quality Resources, One Water Street, White Pla
SIMPLIFIED SIX SIGMA
Author: N. GOPALAKRISHNAN
Publisher: PHI Learning Pvt. Ltd.
ISBN: 8120345282
Category : Technology & Engineering
Languages : en
Pages : 354
Book Description
This compact and concise text, based on the rich and vast experience of the author gained while training thousands of individuals, explains in detail what Six Sigma is and why it is necessary to adapt the process. It explains the methodology, tools to be used, and the Six Sigma implementation process. The book describes how to define a problem, how to measure the key inputs and outputs, and how to collect and analyse the data. It discusses the method of identifying the problems, solutions and, with this, to improve the problem process to get Six Sigma output on a continuous basis. The book gives details of how to impart training on the Six Sigma concepts, tools and implementation methodology to master black belts, black belts and green belts. It contains a detailed syllabus for the training, and the method of selecting the trainers. This book should prove extremely useful to students of engineering, especially Production/Mechanical Engineering and Industrial Engineering and Management, and postgraduate students of business management. It will be of immense value to all the organisations which wish to achieve highest quality outputs. KEY FEATURES : Illustrates all the tools to be used in each of the phases with ready to use templates using the MS Excel work sheets. Explains step-by-step the implementation process and how to record the results. Describes the data collection process and forms to be used for different types of data. Discusses how to control all the processes to ensure stability in the process. Contains a number of case studies to help both students and professionals.
Publisher: PHI Learning Pvt. Ltd.
ISBN: 8120345282
Category : Technology & Engineering
Languages : en
Pages : 354
Book Description
This compact and concise text, based on the rich and vast experience of the author gained while training thousands of individuals, explains in detail what Six Sigma is and why it is necessary to adapt the process. It explains the methodology, tools to be used, and the Six Sigma implementation process. The book describes how to define a problem, how to measure the key inputs and outputs, and how to collect and analyse the data. It discusses the method of identifying the problems, solutions and, with this, to improve the problem process to get Six Sigma output on a continuous basis. The book gives details of how to impart training on the Six Sigma concepts, tools and implementation methodology to master black belts, black belts and green belts. It contains a detailed syllabus for the training, and the method of selecting the trainers. This book should prove extremely useful to students of engineering, especially Production/Mechanical Engineering and Industrial Engineering and Management, and postgraduate students of business management. It will be of immense value to all the organisations which wish to achieve highest quality outputs. KEY FEATURES : Illustrates all the tools to be used in each of the phases with ready to use templates using the MS Excel work sheets. Explains step-by-step the implementation process and how to record the results. Describes the data collection process and forms to be used for different types of data. Discusses how to control all the processes to ensure stability in the process. Contains a number of case studies to help both students and professionals.