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Author: Stephen George
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 264
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Book Description
The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Weimerskirch believe that Baldrige criteria define a management model because they provide one of the most comprehensive guides to understanding, assessing, controlling, and improving an organization for quality management. The authors also discuss many of the business-related problems of modern times, such as financial scandals, controversial social activism morale, and the impact of outsourcing to other countries. Overall, the book stresses the importance of good quality management to a company’s success.
Author: Stephen George
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 264
Get Book Here
Book Description
The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Weimerskirch believe that Baldrige criteria define a management model because they provide one of the most comprehensive guides to understanding, assessing, controlling, and improving an organization for quality management. The authors also discuss many of the business-related problems of modern times, such as financial scandals, controversial social activism morale, and the impact of outsourcing to other countries. Overall, the book stresses the importance of good quality management to a company’s success.
Author: Suresh Patel
Publisher: CRC Press
ISBN: 1498788319
Category : Business & Economics
Languages : en
Pages : 166
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Book Description
The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level,
Author: Ryan Watkins
Publisher: John Wiley & Sons
ISBN: 0470190698
Category : Business & Economics
Languages : en
Pages : 944
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Book Description
HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 2: Selecting and Implementing Performance Interventions In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results. Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diverse interventions, the handbook is an important guide for achieving desired results in the workplace and beyond. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three main areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.
Author: Robin Kent
Publisher: Elsevier
ISBN: 0081021267
Category : Technology & Engineering
Languages : en
Pages : 372
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Book Description
Quality Management in Plastics Processing provides a structured approach to the techniques of quality management, also covering topics of relevance to plastics processors. The book's focus isn't just on implementation of formal quality systems, such as ISO 9001, but about real world, practical guidance in establishing good quality management. Ultimately, improved quality management delivers better products, higher customer satisfaction, increased sales, and reduced operation costs. The book helps practitioners who are wondering how to begin implementing quality management techniques in their business focus on key management and technical issues, including raw materials, processing, and operations. It is a roadmap for all company operations, from people, product design, sales/marketing, and production – all of which are impacted by, and involved in, the implementation of an effective quality management system. Readers in the plastics processing industry will find this comprehensive book to be a valuable resource. - Helps readers deliver better products, higher customer satisfaction, and increased profits with easily applicable guidance for the plastics industry - Provides engineers and technical personnel with the tools they need to start a process of continuous improvement in their company - Presents practical guidance to help plastics processing companies organize, stimulate, and complete effective quality improvement projects
Author: James R. Persse, PhD
Publisher: "O'Reilly Media, Inc."
ISBN: 0596553846
Category : Computers
Languages : en
Pages : 353
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Book Description
Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.
Author:
Publisher: Gale Cengage
ISBN:
Category : Business & Economics
Languages : en
Pages : 1112
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Book Description
Covers numerous topics in management theories and applications, such as aggregate planning, benchmarking, logistics, diversification strategy, non-traditional work arrangements, performance measurement, productivity measures, supply chain management, and much more.
Author: Derbali, Abdelkader Mohamed Sghaier
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 388
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Book Description
In today's rapidly evolving business landscape, organizations are constantly faced with the challenge of staying competitive and adapting to change. To thrive in this dynamic environment, it is crucial for organizations to develop the capability to learn, unlearn, and relearn effectively. Absorptive capacity, the ability to acquire, assimilate, and apply external knowledge, plays a vital role in fostering innovation, agility, and competitive advantage. By tapping into external sources of knowledge, organizations can leverage new insights, technologies, and best practices to fuel their growth and development. However, absorptive capacity alone is not enough. Organizations must also cultivate the willingness and ability to unlearn outdated knowledge, assumptions, and practices that may hinder progress. Unleashing Absorptive Capacity and Unlearning for Organizational Excellence delves into the interconnected dynamics of absorptive capacity and unlearning within organizational contexts. It emphasizes how absorptive capacity and unlearning can mutually reinforce and amplify each other, creating a positive feedback loop. Covering topics such as continuous improvement, learning cultures, and organizational adaptability, this book empowers leaders, managers, human resources professionals, researchers, academicians, educators, postgraduate students, and more with the knowledge and tools necessary to foster a culture of continuous learning, ultimately contributing to organizational excellence.
Author: European Association of Agricultural Economists. Seminar
Publisher:
ISBN:
Category : Agriculture
Languages : en
Pages : 524
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Book Description
Author: Adrian Wilkinson
Publisher: Bloomsbury Publishing
ISBN: 134926153X
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
Author: Christine Avery
Publisher: Routledge
ISBN: 1134840241
Category : Business & Economics
Languages : en
Pages : 711
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Book Description
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.
