Predictive Dialing Fundamentals PDF Download
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Author: Aleksander Szlam
Publisher: CRC Press
ISBN: 1482281082
Category : Computers
Languages : en
Pages : 192
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Book Description
Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer,
Author: Aleksander Szlam
Publisher: CRC Press
ISBN: 1482281082
Category : Computers
Languages : en
Pages : 192
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Book Description
Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer,
Author: Aleksander Szlam
Publisher:
ISBN:
Category : Customer services
Languages : en
Pages : 153
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Book Description
Author: Jonathan Davidson
Publisher: Cisco Press
ISBN: 1587052571
Category : Computers
Languages : en
Pages : 428
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Book Description
Previous ed. by Jonathan Davidson, James Peters, 2000.
Author: Carl McDaniel, Jr.
Publisher: John Wiley & Sons
ISBN: 1119239451
Category : Business & Economics
Languages : en
Pages : 462
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Book Description
In Marketing Research Essentials, 9th Edition, authors Carl McDaniel and Roger Gates share their industry experience to teach students how to make critical business decisions through the study of market research. Designed for marketing research courses, the authors' practical, applications-based approach features Real Data, Real People, and Real Research, to prepare students to conduct and use market research for future careers in business. Co-author Roger Gates, President of DSS Research, infuses the text with a practitioner perspective, helping students learn how to use marketing research through a practical presentation of theory and practice.
Author: Lawrence S. Silver
Publisher: Routledge
ISBN: 041589929X
Category : Business & Economics
Languages : en
Pages : 366
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Book Description
Identifying and assessing the ways in which changes in the marketing mix affect consumer behavior is key to a successful marketing strategy. This book guides the student in designing, conducting and interpreting marketing research. This comprehensive textbook covers the full range of topics, including: Secondary research and data mining ; Internet marketing research ; Qualitative and exploratory research ; Statistical analysis and Marketing research ethics. With learning objectives at the beginning of each chapter, a host of cases and a comprehensive companion website, this book offers a range of tools to help students develop and test their research and analytical skills.
Author: Peter Reid Kongstvedt
Publisher: Jones & Bartlett Learning
ISBN: 9780763724962
Category : Medical
Languages : en
Pages : 918
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Book Description
Author:
Publisher: Jones & Bartlett Publishers
ISBN: 1449604641
Category : Managed care plans (Medical care)
Languages : en
Pages : 715
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Book Description
Peter Kongstvedt provides an authoritative and comprehensive overview of the key strategic, tactical, and operational aspects of managed health care and health insurance. With a primary focus on the commercial sector, the book also addresses managed health care in Medicare, Medicaid, and military medical care. An historical overview and a discussion of taxonomy and functional differences between different forms of managed health care provide the framework for the operational aspects of the industry as well.
Author: Statistics Canada. Methodology Branch
Publisher: Micromedia, [1998 or 1999]
ISBN:
Category : Census
Languages : en
Pages : 414
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Book Description
Symposium 97 was the fourtheenth international symposium on methodological issues sponsored by Statistics Canada. Each year, the symposium focuses on a particular theme. This year's theme was on new directions in surveys and censuses. The 1997 symposium attracted over 500 people who met over three days at the Palais des Congrès in Hull to listen to over 70 presentations by experts from various statistical and other government agencies, universities and the private sector. Aside from translation and Aormatting, the papers submitted by the presenters have been reproduced in these proceedings.
Author: Keith Dawson
Publisher: CRC Press
ISBN: 1482280620
Category : Computers
Languages : en
Pages : 283
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Book Description
This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
Author: James M. Greenfield
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 440
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Book Description
Fund-Raising Fundamentals shows you how to create a total annual giving strategy that uses these different methods in conjunction with each other and maximizes your success. Throughout this practical guide, you will find sample letters and documents, charts, and checklists that illustrate principles and help you put these proven methods into action.
