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Author: Amy P. Castro
Publisher: Createspace Independent Publishing Platform
ISBN: 9781536832914
Category :
Languages : en
Pages : 160
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Book Description
Strengthen your relationships, increase productivity, and reduce conflict by improving your communication skills.Having spent more than twenty years in professional communications and training roles, Amy P. Castro offers straightforward advice for communicating successfully at home, in your workplace, and in your community. Practical Communication provides streamlined tips for dealing with real-life scenarios. Learn how to prevent misunderstandings and handle awkward situations with composure. Do you ever wonder:* What does this customer really want?* What's really bothering my coworker?* Why is my boss so frustrated about this project?Gain insight and become a more competent communicator by discovering:* How to use silence effectively* How to deal with criticism* Tips on nonverbal communication* When and how to say "no"* Ways to interpret the behavior of others* How to improve your listening skills* How to give empathetic responses* Techniques for communicating to get results* Effective approaches for dealing with mistakes* How to handle people who are upset* What to do about gossip* Ways to redirect poor performance* How to deliver bad newsAs president of Innovative Communication & Training Solutions, Amy P. Castro provides workplace communications training to business leaders, managers, educators, and federal government employees. Her expertise includes: * Oral and written communication * Customer service * Coaching * Conflict resolution * Public speaking, presentation, and facilitation skills * Leadership/management skills * Decision-making* Delegation * Interpersonal communicationContact Amy by visiting her Web site at www.Amy-Castro.com.
Author: Amy P. Castro
Publisher: Createspace Independent Publishing Platform
ISBN: 9781536832914
Category :
Languages : en
Pages : 160
Get Book Here
Book Description
Strengthen your relationships, increase productivity, and reduce conflict by improving your communication skills.Having spent more than twenty years in professional communications and training roles, Amy P. Castro offers straightforward advice for communicating successfully at home, in your workplace, and in your community. Practical Communication provides streamlined tips for dealing with real-life scenarios. Learn how to prevent misunderstandings and handle awkward situations with composure. Do you ever wonder:* What does this customer really want?* What's really bothering my coworker?* Why is my boss so frustrated about this project?Gain insight and become a more competent communicator by discovering:* How to use silence effectively* How to deal with criticism* Tips on nonverbal communication* When and how to say "no"* Ways to interpret the behavior of others* How to improve your listening skills* How to give empathetic responses* Techniques for communicating to get results* Effective approaches for dealing with mistakes* How to handle people who are upset* What to do about gossip* Ways to redirect poor performance* How to deliver bad newsAs president of Innovative Communication & Training Solutions, Amy P. Castro provides workplace communications training to business leaders, managers, educators, and federal government employees. Her expertise includes: * Oral and written communication * Customer service * Coaching * Conflict resolution * Public speaking, presentation, and facilitation skills * Leadership/management skills * Decision-making* Delegation * Interpersonal communicationContact Amy by visiting her Web site at www.Amy-Castro.com.
Author: Sharon Machlis
Publisher: CRC Press
ISBN: 0429681755
Category : Mathematics
Languages : en
Pages : 372
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Book Description
Do you want to use R to tell stories? This book was written for you—whether you already know some R or have never coded before. Most R texts focus only on programming or statistical theory. Practical R for Mass Communication and Journalism gives you ideas, tools, and techniques for incorporating data and visualizations into your narratives. You’ll see step by step how to: Analyze airport flight delays, restaurant inspections, and election results Map bank locations, median incomes, and new voting districts Compare campaign contributions to final election results Extract data from PDFs Whip messy data into shape for analysis Scrape data from a website Create graphics ranging from simple, static charts to interactive visualizations for the Web If you work or plan to work in a newsroom, government office, non-profit policy organization, or PR office, Practical R for Mass Communication and Journalism will help you use R in your world. This book has a companion website with code, links to additional resources, and searchable tables by function and task. Sharon Machlis is the author of Computerworld’s Beginner’s Guide to R, host of InfoWorld’s Do More With R video screencast series, admin for the R for Journalists Google Group, and is well known among Twitter users who follow the #rstats hashtag. She is Director of Editorial Data and Analytics at IDG Communications (parent company of Computerworld, InfoWorld, PC World and Macworld, among others) and a frequent speaker at data journalism and R conferences.
Author: Julie Hosley
Publisher: Elsevier Health Sciences
ISBN: 1416000003
Category : Medical
Languages : en
Pages : 266
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Book Description
This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.
Author: Ian Tuhovsky
Publisher:
ISBN: 9781515031918
Category : Interpersonal communication
Languages : en
Pages : 0
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Book Description
Do You Know How To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's mostly about what you say, but also about WHEN, WHY and HOW you say it. **MY GIFT TO YOU INSIDE: Link to download my 120-page e-book "Mindfulness Based Stress and Anxiety Management Tools" for free!** Do The Things You Usually Say Help You, Or Maybe Hold You Back? Dear Friends, Have you ever considered how many times you intuitively felt that maybe you lost something important or crucial, simply because you unwittingly said or did something which put somebody off? Maybe it was an unfortunate word, bad formulation, inappropriate joke, forgotten name, huge misinterpretation, an awkward conversation or a strange tone of your voice? Maybe you assumed that you knew exactly what a particular concept meant for another person and you stopped asking questions? Maybe you asked so many questions, you practically started an interrogation? Maybe you could not listen carefully or could not stay silent for a moment? How many times have you wanted to achieve something, negotiate better terms or ask for a promotion and failed miserably? It's time to put that to an end with the help of this book. Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill. What Will You Learn With This Book? -What Are The Most Common Communication Obstacles Between People And How To Avoid Them -How To Express Anger And Avoid Conflicts -What Are The Most 8 Important Questions You Should Ask Yourself If You Want To Be An Effective Communicator? -5 Most Basic and Crucial Conversational Fixes -How To Deal With Difficult and Toxic People -Phrases to Purge from Your Dictionary (And What to Substitute Them With) -The Subtle Art of Giving and Receiving Feedback -Rapport, the Art of Excellent Communication -How to Use Metaphors to Communicate Better And Connect With People -What Metaprograms and Meta Models Are and How Exactly To Make Use of Them To Become A Polished Communicator -How To Read Faces and How to Effectively Predict Future Behaviors -How to Finally Start Remembering Names -How to Have a Great Public Presentation -How To Create Your Own Unique Personality in Business (and Everyday Life) -Effective Networking Start improving your life today.
Author: Laura Bowater
Publisher: John Wiley & Sons
ISBN: 1118406664
Category : Science
Languages : en
Pages : 404
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Book Description
Science communication is a rapidly expanding area and meaningful engagement between scientists and the public requires effective communication. Designed to help the novice scientist get started with science communication, this unique guide begins with a short history of science communication before discussing the design and delivery of an effective engagement event. Along with numerous case studies written by highly regarded international contributors, the book discusses how to approach face-to-face science communication and engagement activities with the public while providing tips to avoid potential pitfalls. This book has been written for scientists at all stages of their career, including undergraduates and postgraduates wishing to engage with effective science communication for the first time, or looking to develop their science communication portfolio.
Author: Nishith Tripathi
Publisher: John Wiley & Sons
ISBN: 1118956516
Category : Technology & Engineering
Languages : en
Pages : 871
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Book Description
Even as newer cellular technologies and standards emerge, many of the fundamental principles and the components of the cellular network remain the same. Presenting a simple yet comprehensive view of cellular communications technologies, Cellular Communications provides an end-to-end perspective of cellular operations, ranging from physical layer details to call set-up and from the radio network to the core network. This self-contained source for practitioners and students represents a comprehensive survey of the fundamentals of cellular communications and the landscape of commercially deployed 2G and 3G technologies and provides a glimpse of emerging 4G technologies.
Author: Sam Illingworth
Publisher:
ISBN: 9780750325219
Category :
Languages : en
Pages : 166
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Book Description
Being a scientist in the 21st century can be extremely demanding. In addition to conducting exceptional research we are expected to communicate it effectively to a variety of audiences, from scientists and students to policymakers and press officers. This book provides a roadmap for how to disseminate your research findings in an engaging manner via a range of channels, such as scientific publications, press releases, social media and outreach. Furthermore, by providing advice and worked examples on how to fund and publish your research, develop additional skills and support inclusive practices, this book provides a comprehensive handbook for how to be a successful scientist. This second edition brings the text up to date and includes additional material, while retaining the combination of clear insight and practical advice that made the first edition essential.
Author: Peter Anthonissen
Publisher: Kogan Page Publishers
ISBN: 0749455535
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Senior management and leaders within companies embroiled in crisis, have learned the hard way what happens when the unthinkable becomes a reality - an accident results in death or injury; a failed company takeover causes share prices to plummet; or toxic food, medicines and drinks leads to mass hysteria. All attention focuses on the guilty parties - and the media can be expected to make this crisis headline news within a matter of hours. No company or organisation is immune to crisis. Everyday, organisations run the risk of being affected. However, a crisis does not necessarily have to turn into a disaster for the business or organisation involved. Crisis Communication provides readers with advice on how to limit damage effectively by acting quickly and positively. Moreover, it explains how to turn a crisis into an opportunity by communicating efficiently, through the use of successful public relations strategies. Providing information on accountability; crisis communication planning; building your corporate image; natural disasters; accidents; financial crises; legal issues; corporate re-organisation; food crises; dealing with negative press; media training; and risk managers, Crisis Communication is a thorough guide to help prepare your organisation for any future calamities. Including international case studies, crisis communication checklists and sample crisis preparation documents, this book ensures that you are fully prepared for the absolute necessity of proactive crisis communication and proper planning, should you be confronted with a crisis.
Author: Diana Williams
Publisher: Jessica Kingsley Publishers
ISBN: 9781853022326
Category : Medical
Languages : en
Pages : 400
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Book Description
Recent changes in the health service have highlighted the need for the health professional to have effective communication skills in order to maintain a high quality of service to the client. This book will meet the demands brought about by the changes in role from the student to practitioner through to managerial responsibilities.
Author: Teri Kwal Gamble
Publisher: SAGE Publications
ISBN: 1452256268
Category : Language Arts & Disciplines
Languages : en
Pages : 329
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Book Description
Leading with Communication, by bestselling authors Teri and Michael Gamble, prepares today's students to acquire skills, develop a global perspective, and master the technology they need to enhance their visibility and credibility as leaders. Addressing leadership from the students' perspective, the book facilitates in readers the ability to nurture their leadership and team-building talents. The book's emphasis on skills, including its focus on developing the global and technological competencies that support the performance of leadership, promotes in students the ability to think critically and imaginatively. With this text, students will learn to communicate effectively as they also learn how to inspire confidence, foster innovation, and build an effective team.
